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Bharti Airtel Customer Service Executive Interview Questions and Answers
Updated
4 Jan 2023
3 interviews found
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Anonymous
I applied via Referral and was interviewed before Jul 2020.
1 Interview Round
Interview Questions
- Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellan...read more
View Answers (2)
- Q2. Q. Why do you want to join our company?
View Answers (2)
- Q3. Q. What are your strength?
View Answers (2)
- Q4. How would you handle the customer?
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, talk to HR with proper eye contact
Ankita Zutshi
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Are you comfortable with the occasional travelling? Add Answer
- Q2. How will you pacify an angry customer? Add Answer
- Q3. How will you motivate the customers to stay on the network? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never say no directly . Negative answer should be given sugar coated.
I applied via Recruitment Consultant and was interviewed in Feb 2021.
4 Interview Rounds
Interview Questions
- Q1. What pay you want to work with us and how long will you stay?
View Answers (9)
Interview Preparation Tips
Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Bharti Airtel?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. What is ospf,and how to work. View Answers (1)
- Q2. Defrence between BGP and ISIS protocol View Answers (1)
- Q3. Please study
RIP,RR, classless and class full, HSRP, access list VLAN EIGRP. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.
CCNA CCNP.
Skills evaluated in this interview
3 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Explain OSPF states. View Answers (2)
- Q2. Route Reflector how does it work. View Answers (1)
- Q3. BGP scenario based questions. Add Answer
2
One-on-one Round (2 Questions)
- Q1. QinQ how does it work. Add Answer
- Q2. Topology related questions. Add Answer
3
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus on BGP, IGP protocols.
BGP attributes and some switching technologies.
BGP attributes and some switching technologies.
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (1 Question)
- Q1. STP and it's types
OSPF
BGP
MPLS Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need knowledge of basic
I applied via Walk-in and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
3
HR Round (1 Question)
- Q1. About work experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
I applied via Walk-in and was interviewed before Oct 2020.
3 Interview Rounds
Interview Questions
- Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read this all and be confident
I applied via Walk-in and was interviewed before Jun 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell m about your self Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Negotiation required and we aware they take third party role
I applied via Walk-in and was interviewed before May 2020.
1 Interview Round
Interview Questions
- Q1. Retail industry experience
View Answers (2)
- Q2. Customer Interaction
Add Answer
- Q3. Local Language
Add Answer
- Q4. Computer knowledge
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Fresher will get good experience on TPP
Bharti Airtel Interview FAQs
How many rounds are there in Bharti Airtel Customer Service Executive interview?
Bharti Airtel interview process usually has 2 rounds. The most common rounds in the Bharti Airtel interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Bharti Airtel Customer Service Executive interview?
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People are getting interviews through
based on 3 Bharti Airtel interviews
Referral
Recruitment Consultant
33%
33%
34% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
13%
less
than the average Customer Service Executive Salary in India
View more details
Bharti Airtel Customer Service Executive Reviews and Ratings
based on 60 reviews
Rating in categories
|
Assistant Manager
2.1k
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|  ₹4.2 L/yr - ₹13.3 L/yr |
|
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| ₹2.6 L/yr - ₹9.2 L/yr |
|
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| ₹1.9 L/yr - ₹6.5 L/yr |
|
Manager
1.4k
salaries
| ₹6.3 L/yr - ₹23 L/yr |
|
Senior Executive
1.2k
salaries
| ₹2.1 L/yr - ₹9.6 L/yr |
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