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Tata Communications Customer Service Executive Interview Questions and Answers for Experienced
Updated
29 Jan 2023
1 interview found
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Popular
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. What is ospf,and how to work. View Answers (1)
- Q2. Defrence between BGP and ISIS protocol View Answers (1)
- Q3. Please study
RIP,RR, classless and class full, HSRP, access list VLAN EIGRP. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.
CCNA CCNP.
Skills evaluated in this interview
Customer Service Executive Jobs at Tata Communications
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Tata Communications?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Why you left your last job? Add Answer
2
HR Round (1 Question)
- Q1. What you have done last days? Add Answer
3
Behavioral Round (1 Question)
- Q1. How can you manage irate customers? View Answers (1)
Customer Service Executive Interview Questions
Tata Communications Transformation Services
Anonymous
posted on 8 Jul 2023
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. Alcatel Mux configuration
Alcatel Mux Alarm
Alcatel ISA card configuration
Alcatel ISA card capacity
Alcatel Alarm troubleshooting Add Answer
- Q2. Alcatel Alarm rectification Add Answer
3
Aptitude Test Round
Objective type question
Repeat type question
Unseen passage type question
Interview Preparation Tips
Interview preparation tips for other job seekers - No
Ankita Zutshi
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Are you comfortable with the occasional travelling? Add Answer
- Q2. How will you pacify an angry customer? Add Answer
- Q3. How will you motivate the customers to stay on the network? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never say no directly . Negative answer should be given sugar coated.
I applied via Walk-in and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
3
HR Round (1 Question)
- Q1. About work experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
I applied via Referral and was interviewed in May 2021.
3 Interview Rounds
Interview Questions
- Q1. Tell me about your self
Add Answer
- Q2. Basics knowledge about you and your past experience
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Know specific information about the company.
Don't be late for your interview.
Dress for success.
Bring examples of your work.
Don't talk yourself out of a job.
Focus more on what you can do for the company, rather than what they can do for you.
Don't be late for your interview.
Dress for success.
Bring examples of your work.
Don't talk yourself out of a job.
Focus more on what you can do for the company, rather than what they can do for you.
Customer Service Executive Interview Questions
Tata Communications Transformation Services
Anonymous
posted on 1 Sep 2022
I applied via AmbitionBox and was interviewed before Sep 2021.
2 Interview Rounds
1
Technical Round (4 Questions)
- Q1. How does MICROWAVE WORKS/ WHAT INFO NEEDED TO SETUP LINKS/ FACTORS WHICH EFFECT PERFORMANCE/ WHAT IS INTERFERENCE AND HOW TO NEGLECT IT View Answers (1)
- Q2. WHAT IS BB6630/5216/DUS/DUG/DUW? View Answers (1)
- Q3. Connectivity FROM BBU TO ANTENNA View Answers (1)
- Q4. TDD/FDD, GPS, 3G/2G/4G DIFFERENCE Add Answer
2
HR Round (3 Questions)
- Q1. Tell us about Your hobbies Add Answer
- Q2. One achievement/ one Mistake that changed your life Add Answer
- Q3. Why we should hire you Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, Confidence is the key role. Try to keep conversation in English only. They will always try to check your communication skills and your convience power. Be patient listen first then take your time and then answer. If you don't know something Just clearly say i don't know the answer right now not Able to recall now may be next time.
I applied via Referral
3 Interview Rounds
Interview Questions
- Q1. Something about your self
View Answers (1)
- Q2. Something about your work experience and education also
Add Answer
- Q3. Job left reason and why do you want to join
Add Answer
I applied via Walk-in and was interviewed before Oct 2020.
3 Interview Rounds
Interview Questions
- Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read this all and be confident
Customer Service Executive Interview Questions
Tata Communications Transformation Services
Anonymous
posted on 29 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020.
4 Interview Rounds
Interview Questions
- Q1. IP, IPVPN, Routers, Switches, Mobile Network, Fiber Optic cable, Maintenance and Configurations of Network
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - 1. Be Well Dressed
2. Spoken English is very important
3. Study deeply about OSI Layers(Very important)
You are good to go ?
2. Spoken English is very important
3. Study deeply about OSI Layers(Very important)
You are good to go ?
Tata Communications Interview FAQs
How many rounds are there in Tata Communications Customer Service Executive interview for experienced candidates?
Tata Communications interview process for experienced candidates usually has 2 rounds. The most common rounds in the Tata Communications interview process for experienced candidates are Resume Shortlist and Technical.
How to prepare for Tata Communications Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Communications. The most common topics and skills that interviewers at Tata Communications expect are Networking, Operations, Telecom, Network operations and Troubleshooting.
What are the top questions asked in Tata Communications Customer Service Executive interview for experienced candidates?
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Tata Communications Customer Service Executive Reviews and Ratings
based on 130 reviews
Rating in categories
Jr. Customer Service Executive - Customer Service Operations
Hyderabad / Secunderabad
1-2 Yrs
Not Disclosed
|
Network Engineer
1.6k
salaries
|  ₹1 L/yr - ₹6.5 L/yr |
|
Assistant Manager
1.3k
salaries
| ₹5.1 L/yr - ₹18.5 L/yr |
|
Customer Service Executive
990
salaries
| ₹2.4 L/yr - ₹7.6 L/yr |
|
Associate Engineer
887
salaries
| ₹1 L/yr - ₹5.2 L/yr |
|
Manager
755
salaries
| ₹9.8 L/yr - ₹31.5 L/yr |
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