ACT Fibernet Customer Support Associate Interview Questions and Answers

Q1. Need to orepare about OMS
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Q2. OMS life cycle
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Q1. Self Introduction
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Q2. Experience
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Group discussion with 10 other people

Q1. Introduction to your self
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Q2. Previous company experience
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Q1. Basic understanding overall of the candidate
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Q1. Technical questions
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Q1. HR related discussions
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Reasoning questions mathematics

Q1. Introduce yourself and how fluent I can speak English
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I am a highly motivated and dedicated individual with excellent English fluency.
• I have been speaking English fluently for over 10 years.

• I have a strong command of grammar and vocabulary.

• I have experience communicating in English in both professional and social settings.

• I have successfully completed English language proficiency tests such as TOEFL with a high score.

• I have participated in English-speaking clubs and debat
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Q2. Work profile of previous companies
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I have worked in various companies with diverse work profiles.
• Worked as a software engineer at XYZ Company, where I developed and maintained web applications using Java and JavaScript.

• At ABC Company, I worked as a project manager and successfully led a team of 10 members to deliver a complex software project within the deadline.

• In my previous role at DEF Company, I was responsible for conducting market research and ana...read more
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Q3. Salary expectations was asked
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Q1. How can I satisfy customers
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Satisfy customers by providing excellent service and addressing their needs and concerns.
• Listen actively to their feedback and take action to improve

• Offer personalized solutions and go above and beyond to exceed expectations

• Provide timely and efficient service

• Maintain a positive and friendly attitude

• Ensure quality products and services

• Offer incentives and rewards for loyalty
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Q2. How would I rate myself
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I would rate myself as highly competent and skilled in my field.
• I have a strong understanding of the subject matter and can apply it effectively.

• I consistently deliver high-quality work and meet or exceed expectations.

• I actively seek opportunities to learn and improve my skills.

• I am able to work well both independently and as part of a team.

• I have received positive feedback and recognition for my work.

• I am confident in...read more
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