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Vodafone Idea Customer Support Executive Interview Questions and Answers

Updated 17 Jun 2024

Vodafone Idea Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
  • Q2. Previous company experience

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Round: HR Interview
Experience: my self Uma Shankar I belong to U.P (Uttar Pradesh) I am pass out my 10th,12th from open school currently I am doing self-improvement course When I am tocking about my family in my family my father my mother and one elder brother and also me
I have total 3-year experience of sale and field executive
and last when you want to know about my hobbies playing game and also listening music and last and important traveling in out of city
That's all about me

Round: aspected salleary
Experience: I am telling about that in last company I am getting 14k CTC without convance then he was saying that they can provide me 16k CTC and i am agreed on this salary

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Your weekness and Strength
  • Q2. Why you want to Work in This Company
  • Q3. Tell me Something about Yourself
  • Q4. Where have U worked before

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Patient and Keep a Smile

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About last company

Interview Preparation Tips

Interview preparation tips for other job seekers - No

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you sale nokia phone to that customer who wants another company
  • Ans. 

    To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.

    • Emphasize Nokia's superior build quality and durability

    • Highlight Nokia's long-lasting battery life and reliable performance

    • Showcase Nokia's user-friendly interface and intuitive features

    • Demonstrate Nokia's exceptional camera capabilities and imaging technology

    • Offer competitive pricing and at

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so hard
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan

I applied via Company Website and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about your self?
  • Q2. Tell about your pervious experience
  • Q3. How to sell wifi connection
  • Ans. 

    To sell wifi connection, highlight its benefits such as convenience, speed, and accessibility.

    • Emphasize the convenience of having wifi at home or in the workplace

    • Highlight the speed and reliability of the connection

    • Explain how wifi allows for easy access to information and entertainment

    • Provide examples of how wifi can improve productivity and communication

    • Offer competitive pricing and promotions to attract customers

  • Answered by AI
  • Q4. Why do leave your last job?
  • Q5. Why should I hire you?
  • Q6. And why you choose this company?
  • Q7. After hr round second round a online test third round sales manager ask same question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Improve your communication skills
Convencing power

Interview Questionnaire 

4 Questions

  • Q1. Can you do this sales work properly?
  • Ans. 

    Yes, I have the necessary skills and experience to excel in this sales role.

    • I have a proven track record of meeting and exceeding sales targets in my previous roles.

    • I have excellent communication and negotiation skills, which are essential for sales.

    • I am highly motivated and driven to succeed in this field.

    • I am constantly learning and adapting to new sales techniques and strategies.

    • I am confident that I can bring value

  • Answered by AI
  • Q2. Fresher:I am not experienced in sales department but I had complete my given task properly I complete your task in given time.
  • Q3. Tell me about yourself?
  • Q4. Only three thigs you have to tell: your name,qualification,and your adress.

I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. You can do field work
  • Q2. You can sale broadband

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was frankly but related sales and MBA education .
Habit extrenth and wickness
Hardwork demand with smart work for sell

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, roles and duties of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share to any information properway
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why left job from jio
  • Q2. Why do you want to work in Airtel?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am working here is good Job

Vodafone Idea Interview FAQs

How many rounds are there in Vodafone Idea Customer Support Executive interview?
Vodafone Idea interview process usually has 2 rounds. The most common rounds in the Vodafone Idea interview process are Group Discussion and HR.

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Vodafone Idea Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Vodafone Idea Customer Support Executive Salary
based on 97 salaries
₹1.7 L/yr - ₹4.3 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Vodafone Idea Customer Support Executive Reviews and Ratings

based on 22 reviews

4.1/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

4.1

Salary

3.8

Job security

3.6

Company culture

3.7

Promotions

3.9

Work satisfaction

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