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Axis Bank Customer Service Officer and Assistant Manager Interview Questions and Answers

Updated 17 Jul 2023

Axis Bank Customer Service Officer and Assistant Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mathematics, Gk, Reasoning, English

Round 3 - HR 

(1 Question)

  • Q1. Educational background, Interest, Knowledge about banking etc
Round 4 - Behavioral 

(1 Question)

  • Q1. Educational Background, Hobby, Banking knowledge, Ability to handle pressure at work place etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident! Gather knowledge about bank, banking products..

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. About your skills and strengths.
  • Q2. About Organization and their policies amlnd Thier expections

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important aspirant should keep in mind that all the organisation want a productive employee one who can understand and meet that demand of Org with discipline and with integrity.How the employees contribute themselves to achieve the organisation demand that's most important so we should know where we are going to work and हो I'll contribute myself in the profitability of the Org.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. How did you hear about this role?
Round 2 - Aptitude Test 

Very basic test simple maths and logic questions

Round 3 - HR 

(4 Questions)

  • Q1. Intro your self
  • Q2. Why should we hire you
  • Q3. What are your strengths and weakness?
  • Q4. What you bring to the table?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

A proficient English test.

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. My personal information and my aptitude test
  • Q2. My hobby and my qualifications
  • Q3. Experience and customer relation
  • Q4. Basic culture and customer service provider

Interview Preparation Tips

Interview preparation tips for other job seekers - No any other advice In this compony

Customer Relation Officer Interview Questions & Answers

Barclays user image Ashutosh Mahadeo Toradmal

posted on 12 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions about debit card credit card
  • Q2. Questions about bank of baroda

Interview Preparation Tips

Interview preparation tips for other job seekers - Be informed about basic computer functions. Example : exel, word and other softwares

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. 1- shortlist the CV, normal aptitude test of basic %age , English etc , then one to one round,
  • Q2. 1- local area knowing , source of business , etc

Interview Preparation Tips

Interview preparation tips for other job seekers - There is many more to learn about corporate,

Interview Questionnaire 

1 Question

  • Q1. A Case study of a company having some critical background.

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Service Officer and Assistant Manager interview?
Axis Bank interview process usually has 4 rounds. The most common rounds in the Axis Bank interview process are Aptitude Test, HR and Behavioral.

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Axis Bank Customer Service Officer and Assistant Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Axis Bank Customer Service Officer and Assistant Manager Salary
based on 15 salaries
₹2.4 L/yr - ₹3.8 L/yr
At par with the average Customer Service Officer and Assistant Manager Salary in India
View more details

Axis Bank Customer Service Officer and Assistant Manager Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

2.3

Skill development

1.7

Work-life balance

1.7

Salary

2.3

Job security

1.7

Company culture

2.0

Promotions

1.7

Work satisfaction

Explore 4 Reviews and Ratings
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