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Amazon Development Centre India Customer Support Associate Interview Questions and Answers for Experienced

Updated 27 Mar 2024

Amazon Development Centre India Customer Support Associate Interview Experiences for Experienced

5 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Contains general questions

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy and great experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Assignment 

Versant round. Written and spoken

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about a time you handled an situation perfectly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure your English is good

Customer Support Associate Interview Questions Asked at Other Companies for Experienced

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an angry customer?
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
asked in Accenture
Q4. What is safe made available in Android devices, how does it work?
asked in Accenture
Q5. What is the latest Android OS available in the market?

Interview Questionnaire 

1 Question

  • Q1. About your previous company, your strength and weaknesses, scenario based questions, why do you want to apply for this position, why did you left your last job, in scenario based questions they want to hea...

Interview Preparation Tips

Interview preparation tips for other job seekers - Atfirst there will be an online proctored exam where fill in the blanks, dictation, match the following, story retelling will be asked. One who qualifies the online exam will be sent for in person interview online where scenario based questions based on leadership principles of Amazon will be asked.

What people are saying about Amazon Development Centre India

View All
a catalog associate
4d
90 hour work week..really?
To those CEOs demanding inhuman working hours of 70 and 90 hours a week, here is the reply: " 3 day work possible in a week with AI ; Your purpose of life is NOT just JOB" - Sir Bill Gates
Got a question about Amazon Development Centre India?
Ask anonymously on communities.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Versant test

Interview Preparation Tips

Interview preparation tips for other job seekers - Should prepare for versant test

Amazon Development Centre India interview questions for designations

 Virtual Customer Support Associate

 (5)

 Customer Support Executive

 (8)

 Customer Service Associate

 (45)

 Seller Support Associate

 (17)

 Senior Customer Service Associate

 (2)

 Virtual Customer Associate

 (2)

 Customer Service Associate 2

 (1)

 Selling Partner Support Associate

 (5)

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Different types of grammer
  • Ans. 

    Different types of grammar

    • There are four main types of grammar: descriptive, prescriptive, generative, and transformational.

    • Descriptive grammar describes how a language is actually used by native speakers.

    • Prescriptive grammar provides rules and guidelines for how a language should be used.

    • Generative grammar focuses on the underlying structure and rules of a language.

    • Transformational grammar studies how sentences can be...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Needs to decrease the rounds of interview

Interview questions from similar companies

I applied via Telegram and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. About yourself and your family your career and your study.
Round 2 - One-on-one 

(1 Question)

  • Q1. I already told as below .

Interview Preparation Tips

Topics to prepare for Flipkart Customer Support Associate interview:
  • Prepare yourself
  • Your weekend
  • About the vacation
Interview preparation tips for other job seekers - Hey this is vaishali goswami and i want to say about my interview of Flipkart it was good there was asked some questions about yourself and after that they gives you some topics related with you like - your last weekend , your favourite festival like this and you just speaks on the given topic for 2 min very fluently because they notice the grammitical mistake in your communication.
I think this advice will hepl in your interview.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Explain about COVID -19 situation
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Brief introducation
  • Q2. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have X years of experience in customer service roles.

    • I am skilled in active listening and problem-solving.

    • I strive to provide excellent customer service and ensure customer satisfaction.

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

    • I have received positive...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me experience which company
  • Q2. What's your post in company

Interview Preparation Tips

Interview preparation tips for other job seekers - No any update for me , this company

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Support Associate interview for experienced candidates?
Amazon Development Centre India interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process for experienced candidates are Resume Shortlist, Assignment and One-on-one Round.
What are the top questions asked in Amazon Development Centre India Customer Support Associate interview for experienced candidates?

Some of the top questions asked at the Amazon Development Centre India Customer Support Associate interview for experienced candidates -

  1. Different types of gram...read more
  2. Sentences,repeat what you hear, jumbled wo...read more
  3. Was given a topic to speak for 2 minu...read more

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Amazon Development Centre India Customer Support Associate Salary
based on 293 salaries
₹1.7 L/yr - ₹4.9 L/yr
15% more than the average Customer Support Associate Salary in India
View more details

Amazon Development Centre India Customer Support Associate Reviews and Ratings

based on 85 reviews

4.3/5

Rating in categories

3.8

Skill development

4.1

Work-life balance

4.1

Salary

4.0

Job security

4.3

Company culture

3.5

Promotions

3.9

Work satisfaction

Explore 85 Reviews and Ratings
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