Upload Button Icon Add office photos

Filter interviews by

Amazon Development Centre India Customer Support Associate Interview Questions and Answers

Updated 21 Oct 2024

Amazon Development Centre India Customer Support Associate Interview Experiences

10 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Your Introduction about education and experiences
  • Q2. One topic to check comm skills
Round 2 - Versant round 

(1 Question)

  • Q1. Sentences,repeat what you hear, jumbled words
Round 3 - One-on-one 

(1 Question)

  • Q1. Was given a topic to speak for 2 minutes

Interview Preparation Tips

Topics to prepare for Amazon Development Centre India Customer Support Associate interview:
  • Last movie
  • weekend
Interview preparation tips for other job seekers - Be really good in comm skills
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
Q3. How would you handle an angry customer?
asked in Accenture
Q4. What basic troubleshooting will you try if you are facing issues ... read more
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. How did you spent you last day?

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and attentive.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Pros and cons of social media.
  • Ans. 

    Social media allows for easy communication and connection, but can also lead to privacy concerns and addiction.

    • Pros: Easy communication with friends and family, networking opportunities, access to news and information

    • Cons: Privacy concerns, cyberbullying, addiction to social media platforms

    • Example: Pros - Staying connected with loved ones through platforms like Facebook and Instagram

    • Example: Cons - Privacy issues arisi

  • Answered by AI
  • Q2. Previous job experience (if applicable) ,Hobbies and things about you.
  • Q3. Salary negotiations
  • Q4. Educational details
  • Q5. What makes you the best candidate for this job

Interview Preparation Tips

Topics to prepare for Amazon Development Centre India Customer Support Associate interview:
  • English Language
  • Showing empathy
  • People Skills
Interview preparation tips for other job seekers - For this role you need to be fluent in English, and quick at making decisions.

Amazon Development Centre India interview questions for designations

 Virtual Customer Support Associate

 (5)

 Customer Support Executive

 (8)

 Customer Service Associate

 (43)

 Seller Support Associate

 (17)

 Senior Customer Service Associate

 (2)

 Virtual Customer Associate

 (2)

 Customer Service Associate 2

 (1)

 Selling Partner Support Associate

 (5)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy and it was about English speaking and writing skills

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Where do you see yourself in 5 years
Interview experience
4
Good
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Contains general questions

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy and great experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Assignment 

Versant round. Written and spoken

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about a time you handled an situation perfectly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure your English is good

Interview Questionnaire 

1 Question

  • Q1. About your previous company, your strength and weaknesses, scenario based questions, why do you want to apply for this position, why did you left your last job, in scenario based questions they want to hea...

Interview Preparation Tips

Interview preparation tips for other job seekers - Atfirst there will be an online proctored exam where fill in the blanks, dictation, match the following, story retelling will be asked. One who qualifies the online exam will be sent for in person interview online where scenario based questions based on leadership principles of Amazon will be asked.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Versant test

Interview Preparation Tips

Interview preparation tips for other job seekers - Should prepare for versant test

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Different types of grammer
  • Ans. 

    Different types of grammar

    • There are four main types of grammar: descriptive, prescriptive, generative, and transformational.

    • Descriptive grammar describes how a language is actually used by native speakers.

    • Prescriptive grammar provides rules and guidelines for how a language should be used.

    • Generative grammar focuses on the underlying structure and rules of a language.

    • Transformational grammar studies how sentences can be...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Needs to decrease the rounds of interview

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Support Associate interview?
Amazon Development Centre India interview process usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Amazon Development Centre India Customer Support Associate interview?

Some of the top questions asked at the Amazon Development Centre India Customer Support Associate interview -

  1. Pros and cons of social med...read more
  2. Different types of gram...read more
  3. Sentences,repeat what you hear, jumbled wo...read more

Tell us how to improve this page.

Amazon Development Centre India Customer Support Associate Interview Process

based on 3 interviews in last 1 year

Interview experience

4
  
Good

People are getting interviews through

based on 9 Amazon Development Centre India interviews
Referral
Company Website
Job Portal
Recruitment Consultant
33%
22%
22%
11%
12% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Amazon Development Centre India Customer Support Associate Salary
based on 263 salaries
₹1.2 L/yr - ₹4.8 L/yr
20% more than the average Customer Support Associate Salary in India
View more details

Amazon Development Centre India Customer Support Associate Reviews and Ratings

based on 84 reviews

4.2/5

Rating in categories

3.8

Skill development

4.1

Work-Life balance

4.1

Salary & Benefits

4.0

Job Security

4.3

Company culture

3.4

Promotions/Appraisal

3.8

Work Satisfaction

Explore 84 Reviews and Ratings
Customer Service Associate
2.8k salaries
unlock blur

₹1.4 L/yr - ₹5.6 L/yr

Transaction Risk Investigator
1.4k salaries
unlock blur

₹2.1 L/yr - ₹6.5 L/yr

Customer Service Executive
980 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Senior Associate
806 salaries
unlock blur

₹2.5 L/yr - ₹8.5 L/yr

Quality Specialist
625 salaries
unlock blur

₹3 L/yr - ₹7.1 L/yr

Explore more salaries
Compare Amazon Development Centre India with

Microsoft Corporation

4.1
Compare

Google

4.4
Compare

IBM

4.1
Compare

Oracle

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview