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Altos Global Services Customer Service Executive Interview Questions and Answers

Updated 24 Sep 2022

1 interview found

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I applied via Referral and was interviewed before Sep 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Some reasoning questions, excel test, and past service experience

3

Microsoft Excel Round (2 Questions)

  • Q1. Vlookup, pivot table, sumif, countif, and shortcut keys
  • Q2. Past job experience and aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips normal company and easy interview. You easily crack the interview and they easily hire you if you are fresher

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Approached by Company and was interviewed in Jul 2024.

1 Interview Round

1

Group Discussion Round

I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.

Interview Preparation Tips

Interview preparation tips for other job seekers - If any body is going to this company for interview, please abstain from speaking about the government job exams if you have been preparing for/appeared in the past. Or else this will be the only reason for your rejection in the very first round. Moreover the interviewer won't tell you on the spot that you are rejected. She will tell you that you leave for the day. If your profile is selected, you'll be informed. But this is rejection, because after that you won't be receiving any updates from the company regarding this.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is your favorite season and why?
  • Q2. Which movie is your favorite and why
2

Assignment Round

It was a typing test on a computer

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What is Your Highest achievement in Your Life?
  • Q2. Tell me About Your self
  • Q3. Versant test Please Reading english Books and Listening English words its helps you
  • Q4. Why Should you leave your last job
  • Q5. Why sholud you want to join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared Yourself with High confidence thats make you successful
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic introduction
2

Aptitude Test Round

Verbal basic questions quant eng lr

3

Technical Round (2 Questions)

  • Q1. Why do you want to do this job
  • Q2. Because I want to developmy communicationand i want experience beforedoing mba

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic English required to crack interview maintain score in aptitude test
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Telling about myself
3

versant test Round (1 Question)

  • Q1. Test will be for grammar listening check online
4

Behavioral Round (1 Question)

  • Q1. Few questions about my background.
5

Behavioral Round (1 Question)

  • Q1. In manager round they will explain the work time and salary that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds it's easy just clear the versant we have to score 50 minimum and good communication is mandatory.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Jobs .bg and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Why Alorica and how?
  • Q2. It is new opportunity for me !
  • Q3. Customer Service experience?
  • Q4. Do you like being on the phone with clients?
3

Group Discussion Round

Information exchange

4

HR Round (1 Question)

  • Q1. Documentation included as lot

Interview Preparation Tips

Topics to prepare for Alorica Customer Service Executive interview:
  • Fashion!
Interview preparation tips for other job seekers - Do not give up your Dreams !
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Personal Information
  • Q2. Experience Information
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Self Introduction
  • Q2. Told about your experience
  • Q3. 1 year experiencein bpo
2

Assignment Round

About your knowledge

Altos Global Services Interview FAQs

How many rounds are there in Altos Global Services Customer Service Executive interview?
Altos Global Services interview process usually has 3 rounds. The most common rounds in the Altos Global Services interview process are Resume Shortlist and Aptitude Test.

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