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Altos Global Services
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I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.
I applied via Company Website and was interviewed in Mar 2023. There were 4 interview rounds.
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Discussed with CEO future tech innovation and road map for medical transcription business and AI based transcrption opportunities
I applied via Naukri.com and was interviewed in Apr 2023. There were 3 interview rounds.
English Written Test
Altos Global Services interview questions for popular designations
I was interviewed in Feb 2023.
Basic english and medical terminology.
I applied via Indeed and was interviewed before May 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
Some reasoning questions, excel test, and past service experience
Top trending discussions
I was interviewed in Jan 2025.
Since joining the company, I have noticed a strong focus on customer satisfaction and continuous improvement.
Regular training sessions for employees to enhance customer service skills
Feedback mechanisms in place to gather customer opinions and suggestions
Implementation of new technologies to streamline customer interactions
Company culture that values empathy and problem-solving
I am motivated to seek a position in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Interest in problem-solving and communication skills
Career growth and development opportunities
Excitement about working in a fast-paced environment
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns.
It requires empathy and patience to address customer issues effectively.
Providing timely and accurate information to customers is essential for good customer service.
Going above and beyond to exceed customer expectations can lead ...
In the next five years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a leadership role.
Continuing to excel in my current role as a Customer Care Executive
Participating in training and development programs to enhance my skills
Seeking opportunities for advancement within the company
Building strong relationships with colleagues and customers
Possibly transitioning in
Samsung is a multinational conglomerate known for its electronics products such as smartphones, TVs, and home appliances.
Samsung is a South Korean multinational conglomerate
It was founded in 1938 by Lee Byung-chul
Samsung Electronics is the largest subsidiary of the company
They produce a wide range of products including smartphones, TVs, home appliances, and more
Popular Samsung products include the Galaxy smartphones, Q
Premium segment customers are high-end customers who are willing to pay more for superior products or services.
Premium segment customers are typically more affluent and have higher disposable income.
They prioritize quality, exclusivity, and personalized service.
Examples include luxury car buyers, high-end fashion shoppers, and first-class airline passengers.
Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems.
AI involves the development of algorithms that enable machines to perform tasks that typically require human intelligence.
Examples of AI include virtual assistants like Siri and Alexa, self-driving cars, and recommendation systems like those used by Netflix and Amazon.
AI can be categorized into narrow...
The desktop test consisted of four different rounds, and a minimum score of 65 was required to pass.
I was interviewed in Jan 2025.
In the aptitude test you have to go through a series of test mainly consisting of English test and most importantly a typing test. In the first section there will be basic English questions. Then in the second section there will be a Communication round where in there will be different questions that will state either to record your response on the question or to just simply repeat the sentence. In the third and last section there will be a typing test where in a certain paragraph will be provided and you have to type that paragraph in the certain amount of time that is provided without any grammatical mistakes and also keeping up the pace.
Some of the top questions asked at the Altos Global Services interview -
The duration of Altos Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 7 interviews
Interview experience
based on 111 reviews
Rating in categories
Billing Executive
17
salaries
| ₹2.2 L/yr - ₹4.6 L/yr |
Medical Summarizer
16
salaries
| ₹2 L/yr - ₹4 L/yr |
Team Lead
11
salaries
| ₹3.9 L/yr - ₹7 L/yr |
Client Servicing Executive
10
salaries
| ₹1.8 L/yr - ₹2.8 L/yr |
Medical Billing Executive
9
salaries
| ₹2.1 L/yr - ₹3.2 L/yr |
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