Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Accenture

Compare button icon Compare button icon Compare
3.9

based on 53.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Accenture Customer Care Executive Interview Questions and Answers

Updated 22 Feb 2024

Accenture Customer Care Executive Interview Experiences

9 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(1 Question)

  • Q1. Ss hiukd be more careful
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be more careful about the work and while giving the interview ....

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 22 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Communication skills
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Grammatical part
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Company promises
    • Add your answer

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
View answers (39)
asked in Teleperformance
Q2. Introduction Explain something in English What is customer care o ... read more
View answers (33)
asked in Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
View answers (9)
asked in Teleperformance
Q4. Tell me about this product how will sell to the customer
View answers (10)
asked in Tech Mahindra
Q5. How will you handle irrated customers?
View answers (22)
View All

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 22 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Communication skills
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Depends on pervious experience
    • Add your answer

What people are saying about Accenture

View All
beautifulcutlet
Verified Icon
2w
works at
HCLTech
Salary discussion for Accenture India
I completed My interviews for Application Tech Support Practitioner Accenture India I have 6 years of experience as a Network Security Engineer currently working with HCL Technologies How much should I ask as Expected CTC? CCTC 7.25 LPA
Got a question about Accenture?
Ask anonymously on communities.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 18 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction about your self
    • Add your answer
  • Q2. Why we are hire you ?
    • Add your answer
  • Q3. What is your strength
  • Ans. Tell him one or two straight
    • Answered Anonymously
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Family background and educational qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress code is matter. And you don't ask anything else from HR. Be formal be confident.

Accenture interview questions for designations

 Non Voice Customer Care Executive

 (3)

 Health Care Executive

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (16)

 Customer Support Executive

 (9)

 Customer Representative Executive

 (1)

 Senior Customer Service Executive

 (2)

 Customer Associate

 (1)

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 8 May 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Expectations of the salary?
  • Ans. 

    I expect a salary that is competitive and reflects my skills and experience.

    • I have researched the average salary for this position and industry

    • I am open to negotiation based on the specific responsibilities and benefits offered

    • I am looking for a salary that allows me to support myself and my family

    • I am willing to work hard and contribute to the success of the company in exchange for fair compensation

    • Answered by AI
    Add your answer
  • Q2. Tell me about yourself?
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for helping people.

    • I have worked in customer service for 3 years, where I honed my problem-solving skills

    • I am a quick learner and can adapt to new situations easily

    • I am proficient in using CRM software and have experience in handling customer complaints

    • I am a team player and enjoy collaborating with colleagues to achieve common goals

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 19 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction about introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Accenture Customer Care Executive interview:
  • Self introduction
Interview preparation tips for other job seekers - Should be prepare for everything should be more good behaviour

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HCL Group user image Anonymous

posted on 21 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself nd salary discussion
    • Add your answer
  • Q2. After that manager round
    • Add your answer
More about working at Accenture
golden leaf award

#5 Best Mega Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega IT/ITES Company - 2022

golden leaf awardgolden leaf award

#11 Best Mega Company - 2021

golden leaf awardgolden leaf award

#3 Best Mega IT/ITES Company - 2021

golden leaf award

Accenture Interview FAQs

How many rounds are there in Accenture Customer Care Executive interview?
Accenture interview process usually has 2-3 rounds. The most common rounds in the Accenture interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Accenture Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are customer care, Customer Service Management, CRM, Clearing and Communication Skills.
What are the top questions asked in Accenture Customer Care Executive interview?

Some of the top questions asked at the Accenture Customer Care Executive interview -

  1. Ss hiukd be more care...read more
  2. Depends on pervious experie...read more
  3. Communication ski...read more

Tell us how to improve this page.

Accenture Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 9 Accenture interviews
Company Website
WalkIn
Recruitment Consultant
22%
22%
11%
45% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Customer Care Executive Interview Questions from Similar Companies

Tech Mahindra Customer Care Executive Interview Questions
3.6
 • 106 Interviews
Wipro Customer Care Executive Interview Questions
3.7
 • 11 Interviews
Genpact Customer Care Executive Interview Questions
3.9
 • 9 Interviews
TCS Customer Care Executive Interview Questions
3.7
 • 7 Interviews
Cognizant Customer Care Executive Interview Questions
3.8
 • 6 Interviews
HCLTech Customer Care Executive Interview Questions
3.5
 • 5 Interviews
IBM Customer Care Executive Interview Questions
4.1
 • 2 Interviews
HCL Group Customer Care Executive Interview Questions
3.7
 • 1 Interview
Tata Group Customer Care Executive Interview Questions
4.2
 • 1 Interview
Societe Generale Global Solution Centre Customer Care Executive Interview Questions
3.9
 • 1 Interview
View all

Fast track your campus placements

Indian Institute of Management (IIM), Lucknow Placement Questions
60 Interviews
National Institute of Technology (NIT), Warangal Placement Questions
26 Interviews
KIIT University, Bhuvaneshwar Placement Questions
24 Interviews
Indian School of Business (ISB), Hyderabad Placement Questions
13 Interviews
Vellore Institute of Technology (VIT) Placement Questions
10 Interviews
Krishna Institute of Engineering and Technology, Ghaziabad Placement Questions
7 Interviews
Pimpri Chinchwad College of Engineering, Pimpri Placement Questions
7 Interviews
View all
Accenture Customer Care Executive Salary
based on 199 salaries
₹2 L/yr - ₹6.7 L/yr
78% more than the average Customer Care Executive Salary in India
View more details

Accenture Customer Care Executive Reviews and Ratings

based on 50 reviews

3.3/5

Rating in categories

3.1

Skill development

2.6

Work-Life balance

3.5

Salary & Benefits

3.2

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

2.9

Work Satisfaction

Explore 50 Reviews and Ratings
Accenture Salaries in India
Application Development Analyst
38.7k salaries
unlock blur

₹3 L/yr - ₹12 L/yr

Application Development - Senior Analyst
26.3k salaries
unlock blur

₹6.8 L/yr - ₹20.2 L/yr

Team Lead
24.1k salaries
unlock blur

₹7 L/yr - ₹25.2 L/yr

Senior Software Engineer
18.4k salaries
unlock blur

₹6 L/yr - ₹19 L/yr

Software Engineer
17.5k salaries
unlock blur

₹3.6 L/yr - ₹12.8 L/yr

Explore more salaries
Compare Accenture with

TCS

3.7
Compare

Cognizant

3.8
Compare

Capgemini

3.8
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview