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Accenture New Customer Service Associate Interview Questions and Answers for Experienced
Updated
14 Dec 2024
1 interview found
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Anonymous
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2023.
3 Interview Rounds
1
Group Discussion Round
Social media discussion, and simple topics
2
HR Round (1 Question)
- Q1. How do u satisfy a customer who is unhappy Add Answer
3
Aptitude Test Round
It was versant test of 30 minitutes
Interview Preparation Tips
Interview preparation tips for other job seekers - its very easy to crack this job, and i really found the interviews friendly and the test was not a elimination round
New Customer Service Associate Jobs at Accenture
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it was good
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Which colour do you like and why? Add Answer
- Q2. Why did you left previous job? Add Answer
Bhuvanesh D
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What Movie have you watched recently? View Answers (1)
- Q2. Looper, it is an English movie Add Answer
- Q3. Explain that movie? View Answers (1)
- Q4. How would lead a team of 5, if two of them are not working well? View Answers (1)
- Q5. Would you prefer new technologies or staying in the old technology? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Useless, senseless & waste of time Add Answer
- Q2. Big waste of time even after a great interview Add Answer
2
Assignment Round
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself nd salary discussion Add Answer
- Q2. After that manager round Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me your self Add Answer
- Q2. What the reason,to you choose this company Add Answer
- Q3. What do you know about this company Add Answer
- Q4. Which type of rool to intrest View Answers (1)
- Q5. What do you do this company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
I applied via Walk-in
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How to support bank related queries View Answers (1)
- Q2. What do you consider as career growth Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The interview went really well. I will recommend this job for freshers to start their career in Voice process for international clients
Skills evaluated in this interview
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. Are u will to work anywhere in india Add Answer
3
One-on-one Round (1 Question)
- Q1. R u will to work in rotational shift Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Resume screening is important, any where in india will work with rotational ahifs
Mohd Husain Naqvi
I applied via Naukri.com and was interviewed in Feb 2022.
3 Interview Rounds
1
HR Round (4 Questions)
- Q1. What are your salary expectations? View Answers (1)
- Q2. Why are you looking for a change? Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. Tell me about yourself. Add Answer
2
Assignment Round
Make sure you need to be attentive.
3
One-on-one Round (1 Question)
- Q1. Why we should hire you? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Most common questions is tell me something about your self?
Always try share beyond your C.V.Do not share the same information which you are already mentioned on C.V
Always try share beyond your C.V.Do not share the same information which you are already mentioned on C.V
Accenture Interview FAQs
How many rounds are there in Accenture New Customer Service Associate interview for experienced candidates?
Accenture interview process for experienced candidates usually has 3 rounds. The most common rounds in the Accenture interview process for experienced candidates are Group Discussion, HR and Aptitude Test.
How to prepare for Accenture New Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Customer Service, Troubleshooting, customer support, Query management and Service operations.
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Accenture New Customer Service Associate Reviews and Ratings
based on 7 reviews
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