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Accenture New Customer Service Associate Interview Questions and Answers
2 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Dec 2023.
3 Interview Rounds
Group Discussion Round
Social media discussion, and simple topics
HR Round (1 Question)
- Q1. How do u satisfy a customer who is unhappy Add Answer
Aptitude Test Round
It was versant test of 30 minitutes
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jun 2022.
3 Interview Rounds
Skill assessment Round (2 Questions)
- Q1. Tell me something about your job role View Answers (14)
- Q2. Who is your role model View Answers (4)
Aptitude Test Round
Duration of one hour, English grammer, should able to recognize American accent.
Aptitude Test Round
Duration of one hour, English grammer, should be able to recognize American accent
Interview Preparation Tips
Believe in yourself and just go for it.
New Customer Service Associate Jobs at Accenture
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
Case Study Round
Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.
HR Round (5 Questions)
- Q1. What is ir strength s View Answers (1)
- Q2. Tell me about ur life Add Answer
- Q3. What kind of role do u want View Answers (1)
- Q4. What is ur qualification Add Answer
- Q5. Are you intrested ratational shifts View Answers (1)
Interview Preparation Tips
Communication skills
Convencing with customer
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
2 Interview Rounds
Assignment Round
Short-answer questions, story-based questions, and aptitude tests:
Coding Test Round
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Srishti Sharma
Selected
I applied via Naukri.com and was interviewed in Jul 2024.
3 Interview Rounds
HR Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. Why do you want in Customer Service View Answers (2)
One-on-one Round (2 Questions)
- Q1. What is Customer Service View Answers (2)
- Q2. Why do you want to join wipro View Answers (1)
Technical Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. What makes you special View Answers (1)
Interview Preparation Tips
Harsh Saxena
1 Interview Round
HR Round (2 Questions)
- Q1. Where do you see yourself in 5 years View Answers (1)
- Q2. Why should we hire you View Answers (1)
Interview Preparation Tips
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Why did you applied for this job? View Answers (1)
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? View Answers (1)
- Q2. How will handle this situation when a customer is angry and using cuss words? View Answers (1)
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
1 Interview Round
One-on-one Round (2 Questions)
- Q1. Which colour do you like and why? Add Answer
- Q2. Why did you left previous job? Add Answer
Selected
I applied via Job Portal and was interviewed in May 2024.
3 Interview Rounds
Group Discussion Round
Speak about any of your interested for 2 minutes
One-on-one Round (1 Question)
- Q1. Questions from CV Add Answer
HR Round (1 Question)
- Q1. Salary Discussion Add Answer
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