Accenture New Customer Service Associate Interview Questions and Answers

Social media discussion, and simple topics

Q1. How do u satisfy a customer who is unhappy
Add your answer

It was versant test of 30 minitutes

Q1. Tell me something about your job role
Ans. 
As a Customer Service Associate, my job role involves assisting customers with their inquiries, resolving issues, and providing excellent service.
• Assisting customers with their inquiries and providing accurate information

• Resolving customer issues and complaints in a timely manner

• Processing customer orders and ensuring timely delivery

• Maintaining customer records and updating relevant information

• Upselling and cross-selli...read more
Answered by AI
View 13 more answers
Q2. Who is your role model
Ans. 
My role model is my mother, who has always been a source of inspiration and guidance in my life.
• My mother has taught me the importance of hard work and perseverance.

• She has shown me how to be compassionate and empathetic towards others.

• Her dedication to her career and family has motivated me to strive for success in all aspects of my life.

• I admire her ability to balance work and personal life effectively.

• She has always...read more
Answered by AI
View 3 more answers

Duration of one hour, English grammer, should able to recognize American accent.

Duration of one hour, English grammer, should be able to recognize American accent