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247 Support Experts Voice Process Interview Questions and Answers

Updated 16 Sep 2023

247 Support Experts Voice Process Interview Experiences

1 interview found

Voice Process Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Advantages and disadvantages
  • Ans. 

    Advantages and disadvantages of Voice process

    • Advantages: Improved customer service, faster response times, cost-effective communication.

    • Disadvantages: Miscommunication due to lack of visual cues, language barriers, potential for technical issues.

    • Example: Advantages include personalized interactions with customers, while disadvantages may include difficulty in resolving complex issues over the phone.

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Memoriable day of clg
  • Ans. 

    The most memorable day of college was when we won the inter-college debate competition.

    • Participated in inter-college debate competition

    • Prepared for weeks with my team

    • Competed against talented debaters

    • Received first place trophy and recognition

  • Answered by AI

Interview questions from similar companies

Round 1 - One-on-one 

(4 Questions)

  • Q1. Introduce yourself and how many languages u know
  • Ans. 

    I am a multilingual individual with a passion for languages.

    • I am fluent in English, Hindi, and French.

    • I have a basic understanding of Spanish and German.

    • I enjoy learning new languages and exploring different cultures.

  • Answered by AI
  • Q2. What is your education qualification
  • Ans. 

    I have a Bachelor's degree in Business Administration.

    • Bachelor's degree in Business Administration

    • Specialized in Marketing

    • Graduated with honors

  • Answered by AI
  • Q3. What do know about business processing
  • Ans. 

    Business processing involves the activities and operations performed to manage and optimize business functions.

    • Business processing includes tasks such as data entry, document management, customer support, and order processing.

    • It aims to streamline and improve efficiency in various business processes.

    • Examples of business processing include payroll processing, inventory management, and accounts payable/receivable.

    • Busines...

  • Answered by AI
  • Q4. What is sales and why u want join bpo
  • Ans. 

    Sales is the process of selling products or services to customers, and I want to join the BPO industry because it offers opportunities to enhance my communication and persuasion skills.

    • Sales involves identifying customer needs and offering solutions

    • It requires effective communication and persuasion skills

    • Sales professionals build relationships with customers to generate revenue

    • BPO industry provides a platform to develo...

  • Answered by AI
Round 2 - Aptitude Test 

Versant

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process interview:
  • What is bussiness and sales
  • Why bpo
Interview preparation tips for other job seekers - Operation round talking to client

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. INTRODUCE YOURSELF. WHY ARE HERE AND TRYING IN YOUR CORE BRANCH. WHY DO WANT TO WORK IN BPO. WHAT IS B.P.O. WHAT IS THE NAME OF YOUR PROCESS. WHAT DO YOU EXPECT FROM US. SALARY EXPECTATIONS. WHERE DO YOU S...
  • Ans. There a lots of most important question that you should prepare for. If want their answers just dm me on my instagram @abhishek9889sharma
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - ******BEFORE APPEARING, JUST HAVE A COMPLETE INFORMATION ABOUT THE COMPANY , YOUR ROLE AND THE PROCESS YOU APPLIED FOR.


1.THE BASIC AND PRIMARY ADVICE IS JUST TO HAVE AN EXCELLENT COMMUNICATION SKILLS IF YOU ARE GOING TO HAVE AN INTERNATIONAL PROCESS JOB OR IN B.P.O. YOUR ASCENT WILL BE EXCELLENT. YOUR PRONUNCIATION WILL BE RIGHT. IF LACK THESE THINGS, FIRSTLY PREPARE THEN GO FOR AN INTERVIEW.

2.IF YOU ARE FROM ANOTHER FIELD NOT RELATED TO B.P.O. LIKE YOU ARE FROM ENGINEERING BACKGROUND OR SO ON. THEN YOU MUST HAVE A CLEAR AIM WHY ARE YOU OPTING B.P.O . YOU MUST HAVE A CLEAR ANSWET WHY ARE YOU NOT PERCIEVING YOUR CAREER IN YOUR ENGINEERING/ PHARMACY/ GOVT JOB AND ETC FIELDS.

3.FOCUS ON STABILITY NOT ON SALARY OR PROMOTION. LIKE IF YOU ARE GOING TO WORK IN B.P.O JUST HAVE VISION OF YEARS THAT YOU HAVE TO WORK HERE. YOU HAVE TO MAKE CAREER. THIS ALSO HELPS YOU TO CRACK SOME QUESTIONS IN INTERVIEW ABOUT THE STABILITY.ALWAYS BE STABLE EMPLOYEE. DON'T THINK TO CHANGE COMPANY AGAIN AND AGAIN

4. ALWAYS AGREE TO WORK IN ROTATIONAL/ NIGHT SHIFTS. BE FLEXIBLE.

5. PREPARED TO WORK FROM HOME IF PROVIDED.

6. IF CAB AND ANY TRANSPORTATION IS NOT PROVIDED BY COMPANY, THEN JUST SAY YOU CAN MANAGE . THIS SHOWS YOUR MANAGERIAL SKILLS.

7. NEVER WORK FOR MONEY. JUST WORK FOR STABILITY.

8.BE READY TO JOIN ASAP.

9. BE PREPARED TO RELOCATED IF YOU ARE NOT IN HIRING ZONE.

10. DO FOCUS ON YOUR COMMUNICATION SKILLS.

11. MUST HAVE EXCELLENT ENGLISH , BOTH VERBALLY AND IN CHAT .

IF YOU NEED MORE MSG ME ON INSTAGRAM - ABHISHEK9889SHARMA

I applied via Recruitment Consultant and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduce yourself
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in voice process.

    • I have worked in the voice process industry for over 5 years.

    • I have excellent communication and interpersonal skills.

    • I am proficient in handling customer queries and providing effective solutions.

    • I have a proven track record of meeting and exceeding targets.

    • I am a quick learner and adapt well to new technologies and processes

  • Answered by AI
  • Q2. About voice process
  • Q3. About salary expectations
  • Q4. Why you choose this job
  • Ans. 

    I chose this job because of my passion for communication and helping others.

    • I have always enjoyed interacting with people and using my voice to convey information.

    • I am a good listener and have excellent communication skills.

    • I find satisfaction in assisting and providing solutions to customers' queries and concerns.

    • I believe this job will allow me to utilize my strengths and contribute to the success of the organization...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be bold
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for this opportunity
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a specialization in Marketing.

    • Bachelor's degree in Business Administration

    • Specialization in Marketing

  • Answered by AI
  • Q2. Where do you see yourself in five years?
  • Ans. 

    In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.

    • Continuing to excel in my role as a Voice Process Executive

    • Taking on more responsibilities and leadership roles within the company

    • Implementing new technologies and strategies to streamline processes

    • Mentoring and training new team members

    • Contributing to the

  • Answered by AI
Round 2 - Case Study 

Credit cards write a summary

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Hobbies , project explanation
Round 2 - Aptitude Test 

Typing , computer knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Why should hire you
  • Q2. How to manage stress
  • Ans. 

    Managing stress involves practicing self-care, setting boundaries, seeking support, and engaging in relaxation techniques.

    • Practice self-care by getting enough sleep, eating well, and exercising regularly.

    • Set boundaries by learning to say no, prioritizing tasks, and taking breaks when needed.

    • Seek support from friends, family, or a therapist to talk about your feelings and get advice.

    • Engage in relaxation techniques such ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
  • Ans. 

    The company may have specific project requirements or temporary needs that are not always reflected in job postings.

    • Companies may have short-term projects or seasonal work that require temporary employees.

    • Employers may have urgent needs that arise after the initial job posting.

    • Some companies prefer to hire on a temporary basis before offering a permanent position.

    • Job portals may not always be updated in real-time to re

  • Answered by AI
  • Q2. After the assessment why the candidate have to wait for an many hours

Interview Preparation Tips

Interview preparation tips for other job seekers - First they conducting yhe assessment round that is typing speed in mobile phone instant of sytem i don't know how its possible and in second round they told about the role thats they only need has for 3 month after that they will terminate us
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Who is your role model and why ?
  • Ans. 

    My role model is my mother because of her resilience, compassion, and work ethic.

    • My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

    • She is also the most compassionate person I know, always putting others' needs before her own.

    • Her strong work ethic has taught me the importance of hard work and dedication in achieving success.

  • Answered by AI
Round 2 - Assignment 

Grammar and Personality Development

Round 3 - Technical 

(2 Questions)

  • Q1. Self Introduction
  • Q2. What is favourite destination ?
  • Ans. 

    My favourite destination is the serene beaches of Maldives.

    • Maldives is known for its crystal clear waters and white sandy beaches

    • The overwater bungalows in Maldives offer a luxurious and relaxing experience

    • Activities such as snorkeling, diving, and sunset cruises are popular in Maldives

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What's that in your hand?
  • Ans. 

    It's a pen.

    • It's a black pen with a silver clip.

    • I use it for taking notes during interviews.

    • It has a comfortable grip for writing.

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Chatting with AI
Round 3 - Aptitude Test 

Mathematics and Comprehension

Round 4 - HR 

(2 Questions)

  • Q1. Hello! How do you do?
  • Q2. How good are you in your workspace?
Round 5 - Document verification 

(1 Question)

  • Q1. Can you mail us your documents for verification?
  • Ans. 

    Yes, I can mail my documents for verification.

    • I am able to mail my documents for verification.

    • I will ensure all necessary documents are included in the mail.

    • I can provide tracking information if needed.

  • Answered by AI
Round 6 - Training 

(1 Question)

  • Q1. Can you tell me about yourself to me and the team as well?
Round 7 - Group Discussion 

It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

Round 8 - Assignment 

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

Round 9 - Coding Test 

I apologize for not sharing those details.

Round 10 - Test for endurance and patience 

(1 Question)

  • Q1. This too shall pass

Interview Preparation Tips

Interview preparation tips for other job seekers - Have courage and Be kind 🙏

247 Support Experts Interview FAQs

How many rounds are there in 247 Support Experts Voice Process interview?
247 Support Experts interview process usually has 3 rounds. The most common rounds in the 247 Support Experts interview process are HR and Resume Shortlist.
What are the top questions asked in 247 Support Experts Voice Process interview?

Some of the top questions asked at the 247 Support Experts Voice Process interview -

  1. Memoriable day of ...read more
  2. Advantages and disadvanta...read more

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