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3.9

based on 27.3k Reviews

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Mumbai
Customer Success, Service & Operations

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Teleperformance Customer Success, Service & Operations Department Salaries in Mumbai

based on 4k latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 6 years exp. · Mumbai (459 salaries)
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₹1 L/yr - ₹6 L/yr

14 job openings

Customer Service Associate

0 - 9 years exp. · Mumbai (351 salaries)
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₹1 L/yr - ₹6 L/yr

1 job opening

Senior Customer Service Executive

0 - 10 years exp. · Mumbai (319 salaries)
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₹1.1 L/yr - ₹5.5 L/yr

Team Lead

0 - 13 years exp. · Mumbai (284 salaries)
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₹1.8 L/yr - ₹9 L/yr

12 job openings
Starting your career? Discover Teleperformance fresher salaries in India

Senior Customer Service Associate

0 - 8 years exp. · Mumbai (184 salaries)
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₹1.6 L/yr - ₹6 L/yr

Team Lead Operations

2 - 11 years exp. · Mumbai (158 salaries)
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₹2 L/yr - ₹8 L/yr

Customer Care Executive

0 - 8 years exp. · Mumbai (124 salaries)
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₹1 L/yr - ₹5 L/yr

17 job openings

Senior Associate

0 - 8 years exp. · Mumbai (89 salaries)
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₹1.4 L/yr - ₹5.9 L/yr

Customer Support Executive

0 - 5 years exp. · Mumbai (68 salaries)
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₹1.1 L/yr - ₹5 L/yr

36 job openings

Quality Analyst

1 - 9 years exp. · Mumbai (49 salaries)
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₹2 L/yr - ₹5.2 L/yr

3 job openings

Operations Manager

7 - 17 years exp. · Mumbai (48 salaries)
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₹6 L/yr - ₹15.5 L/yr

Senior Customer Service Representative

1 - 8 years exp. · Mumbai (42 salaries)
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₹1.8 L/yr - ₹5 L/yr

1 job opening

Customer Service Representative

0 - 6 years exp. · Mumbai (41 salaries)
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₹1.2 L/yr - ₹5 L/yr

2 job openings

MIS Executive

1 - 8 years exp. · Mumbai (39 salaries)
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₹1.8 L/yr - ₹4.9 L/yr

3 job openings

Back Office Executive

0 - 6 years exp. · Mumbai (35 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

1 job opening

AML Analyst

0 - 8 years exp. · Mumbai (35 salaries)
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₹3.2 L/yr - ₹5 L/yr

Sr. CSE

1 - 7 years exp. · Mumbai (27 salaries)
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₹1.5 L/yr - ₹4.5 L/yr

Customer Support Associate

0 - 6 years exp. · Mumbai (26 salaries)
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₹1.8 L/yr - ₹4 L/yr

1 job opening

C.S.A

0 - 5 years exp. · Mumbai (23 salaries)
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₹1 L/yr - ₹4.5 L/yr

Agent

0 - 2 years exp. · Mumbai (23 salaries)
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₹1 L/yr - ₹3 L/yr

Last Updated: 24 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Teleperformance

3.2

Rated by 593 employees for salary & benefits

Voice Process Executive in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Apr 2024
4.0
 for  Salary and Benefits

Likes

Working here was a lot of fun because of the atmosphere in the company and the trainers , TL were very welcoming. Cafeteria is praiseworthy.

read more

Dislikes

As working for foreign company the pay was not up to the mark. Transport sometimes gets delayed.

read more

Customer Service Executive in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 02 Jun 2024
3.0
 for  Salary and Benefits

Likes

Tele performance is a really good place to work . Only issue is with the salary you will always somewhat less than what was mentioned in your offer letter. Other than this it is the best company to work with. If you are a fresher feel free to join this company. It will teach you a lot.

read more

Dislikes

Only salary issue .

Senior Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Jul 2024
5.0
 for  Salary and Benefits

Likes

They provide the salary on time and incentives are good

Dislikes

They remove candidate once they complete the 8 months after 8 months they will tell that the process will get change be at home they will give salary for 1 months after that they will give letter.

read more

AML Analyst in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Aug 2023
1.0
 for  Salary and Benefits

Likes

Nothing . The company is scam and Revolut client is 5th Class not even 3rd class .

Dislikes

First they will hire you and you will be in training , the training also not provided upto mark , and after that they will say we will conduct one assessment or milestone and if u passed in that then only u will get salary and u will be continued to work . Why the .. on earth 1st they should inform regarding the assessment then no one will be joined this 3rd class client , and the work pressure is very bad the target is 26 cases and for each case it takes roughly 25 minutes . I did worked there for 2 months and I could not able to continue because of toxic work environment and manager Ravi . very much politics will go around no job security u will be thrown out of the company at any minute .The transport facility is terrible and the salary will be credited on 1st of each month and that do night 8.30 pm its so frustating to wait for salary each month .( DONT JOIN THE COMPANY IM BEGGING GUYSS )

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AML Analyst in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Sep 2023
3.0
 for  Salary and Benefits

Likes

Salary is good but no other benefits like holidays and bonus.. Only you get overtime benefits..

read more

Dislikes

There is no job security... No cab facility at night for some shifts for girls also.. You don't get holiday..

see more salary related reviews

Teleperformance interview questions by designations

Customer Care Executive (165)Customer Service Executive (145)Customer Service Associate (125)Customer Support Executive (77)
View all 1.6k interview experiences

Know more about Teleperformance Mumbai

More about working at Teleperformance

Teleperformance Salary FAQs

How much does Teleperformance pay per year?
The average Teleperformance salary ranges from approximately ₹1.1 Lakh to ₹1.4 Lakh per year for a Data Entry Operator and MIS Executive and ₹25 Lakhs to ₹80 Lakhs per year for a Senior Vice President. Salary estimates are based on 4k Teleperformance salaries received from various employees of Teleperformance. Teleperformance employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in Teleperformance?
The highest-paying job at Teleperformance is a Senior Vice President with a salary of ₹25 Lakhs to ₹80 Lakhs per year. The top 10% of employees earn more than ₹5.86 lakhs per year. The top 1% earn more than a whopping ₹18 lakhs per year.
What is the minimum salary in Teleperformance?
Minimum salary at Teleperformance depends on the role you are applying for. For Analyst the minimum salary is ₹1 Lakh to ₹5 Lakhs per year, and for Customer Care Executive the minimum salary is ₹0.8 Lakh to ₹7.4 Lakhs per year and so on.
What is the salary package for freshers in Teleperformance?
The average salary at Teleperformance for freshers varies from ₹1.2 Lakh to ₹2.5 Lakhs per year for Tellecaller Executive and ₹3 Lakhs to ₹7.1 Lakhs per year for Inside Sales Executive.
What is the notice period at Teleperformance in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 49% of the Teleperformance employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 2.9k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Teleperformance , Mumbai is INRunlock blur . Salary estimates are based on 4k Teleperformance latest salaries received from various employees of Teleperformance.

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