Teleperformance Agent salaries in Mumbai

Likes

Helping environment, behavier of managers, I like the certificate distribution system. As a fresher I invested my time at good place. Celebrating fastivals on working day as well. I lived far from my family and on the fastivals i never missed them because I had become a family member of this teleperformce team. My team leader (sajjad sir) the way he made us understand things, no one can do. I am missing those days now and regreting why did I leave the organization.

Dislikes

...believe if you give two off in a week so employees won't leave the organization. Many people left the organization because they thought that there are only 4 week offs in a monthand salary is too less as well. But you give 8 week offs in a month in this salary, everyone wants to part of this organization.

Likes

...il after that COVID-19 as started ... Management dint even think about us ... We were on hold from past 4 month with out salary

Dislikes

...f April , they dint even thought to do internal movement to others process ... We were on hold from April month with out salary ... This is how Teleperformance take care of the employees

Likes

Salary is on time

Dislikes

I don't know about the company but i believe it will be good but I know about my team and that is the worst team i have ever worked with.. the team leader is so biased that if you butter her then she will allow u uncountable half days, uncountable break and if you finish ur break then she will give you tl break and numerous benifits bit if you fail you butter her or do as she says then she will intentionally haras you like cancel your 2 months before planned leaves, throwing water on your face or intentionally asking every other employees not to talk to you and if they talk to you then she will also do the same to you.

Likes

...any things from here, this company is best for freshers. Training was very good. Salary package is good also

Dislikes

People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.

Likes

You will get you salary on time and some people supportive and understand your problems but only some 3/10.

Dislikes

This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not. In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?