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Firstsource Solutions Customer Service Associate Salaries in India

based on 1.2k latest salaries
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Designation Avg Annual Salary Open Jobs
0 - 4 years exp. (1.1k salaries)
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₹1.1 L/yr - ₹5 L/yr

1 - 10 years exp. (2.1k salaries)
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₹2 L/yr - ₹7.5 L/yr

1 - 8 years exp. (1.7k salaries)
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₹1.9 L/yr - ₹6 L/yr

1 - 8 years exp. (918 salaries)
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₹1 L/yr - ₹6.4 L/yr

0 - 5 years exp. (325 salaries)
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₹1 L/yr - ₹5 L/yr

0 - 3 years exp. (237 salaries)
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₹0.7 L/yr - ₹4.8 L/yr

4 - 13 years exp. (237 salaries)
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₹1.7 L/yr - ₹9.9 L/yr

1 - 9 years exp. (234 salaries)
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₹1.1 L/yr - ₹7.3 L/yr

5 - 17 years exp. (180 salaries)
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₹2.6 L/yr - ₹11 L/yr

0 - 8 years exp. (164 salaries)
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₹2 L/yr - ₹9.8 L/yr

1 - 7 years exp. (163 salaries)
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₹1.5 L/yr - ₹6.1 L/yr

1 - 6 years exp. (155 salaries)
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₹1.5 L/yr - ₹6 L/yr

1 - 5 years exp. (128 salaries)
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₹2.3 L/yr - ₹5.2 L/yr

1 - 4 years exp. (127 salaries)
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₹2.1 L/yr - ₹4.8 L/yr

1 - 6 years exp. (123 salaries)
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₹2.5 L/yr - ₹9 L/yr

0 - 3 years exp. (117 salaries)
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₹1.1 L/yr - ₹3.7 L/yr

0 - 7 years exp. (102 salaries)
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₹2.5 L/yr - ₹9 L/yr

4 - 10 years exp. (101 salaries)
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₹3 L/yr - ₹9 L/yr

0 - 4 years exp. (1k salaries)
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₹1.4 L/yr - ₹5.3 L/yr

1 - 11 years exp. (349 salaries)
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₹1.4 L/yr - ₹9.3 L/yr

1 - 16 years exp. (340 salaries)
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₹4.5 L/yr - ₹17 L/yr

Last Updated: 20 Dec, 2024

Salary related reviews for Firstsource Solutions

3.1

Rated by 331 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Mar 2023

3.0
 for  Salary and Benefits

Likes

Overall its a good company to start off your career with. Work culture is fun but really depends on which process you work with. Not too much of a load though. Satisfied with my time there with few ups and down which is still normal given the epidemic.

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Dislikes

Most importantly it's about the salary offered which is not so competent. Incentives are process driven so don't always compensate for that. Appraisals and promotions depend on your performance and other external factors.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Oct 2021

4.0
 for  Salary and Benefits

Likes

I Loved the culture and ambience of the Working environment, you have the job security and that's for sure. Teammates are supportive, Not Every TC is Good.

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Dislikes

There is a lot of politics and the management doesn't address our issues. Thw salary is not that decent also the career growth is too slow.

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Full Time

 · 

Bpo Department

1.0
  •  posted on 03 Mar 2020

1.0
 for  Salary and Benefits

Likes

Fsl are work is very easily and comfortable but salary is very low in old associate no incriment and not pramotion very partiality under in process and head department not satisfied for HR department

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Dislikes

Environment is very best in companies aria

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Firstsource Solutions Salary FAQs

How much does Firstsource Solutions pay per year?
The average Firstsource Solutions salary ranges from approximately ₹0.2 Lakh to ₹2 Lakhs per year for a BMS Operator and ₹43 Lakhs to ₹71.4 Lakhs per year for a Vice President. Salary estimates are based on 1.2k Firstsource Solutions salaries received from various employees of Firstsource Solutions. Firstsource Solutions employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Firstsource Solutions?
The highest-paying job at Firstsource Solutions is a Vice President with a salary of ₹43 Lakhs to ₹71.4 Lakhs per year. The top 10% of employees earn more than ₹7.50 lakhs per year. The top 1% earn more than a whopping ₹29.53 lakhs per year.
What is the minimum salary in Firstsource Solutions?
Minimum salary at Firstsource Solutions depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹1 Lakh to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1.4 Lakh to ₹5.3 Lakhs per year and so on.
What is the salary package for freshers in Firstsource Solutions?
The average salary at Firstsource Solutions for freshers varies from ₹0.6 Lakh to ₹5 Lakhs per year for Call Center Executive and ₹8 Lakhs to ₹13 Lakhs per year for Management Trainee.
What is the notice period for Customer Service Associate at Firstsource Solutions?
According to AmbitionBox, 39% of the Firstsource Solutions Customer Service Associates reported a notice period of 15 days or less, 36% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 625 responses on AmbitionBox in last 2 years.

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Average annual salary for Customer Service Associate in Firstsource Solutions is INRunlock blur . Salary estimates are based on 1.2k Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

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