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Firstsource Solutions C.S.A salaries in India (Updated 2025)

Annual salary range
0 - 3 years exp.
₹0.7 Lakh - ₹6 Lakhs
Salary of majority employees
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7% more than the average C.S.A Salary in BPO Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations
C.S.A Salary
0 - 3 years exp. (123 salaries)
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₹0.7 L/yr - ₹6 L/yr

Sales & Business Development
C.S.A Salary
0 - 2 years exp. (13 salaries)
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₹0.7 L/yr - ₹5.5 L/yr

Finance & Accounting
C.S.A Salary
0 - 3 years exp. (12 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Healthcare & Life Sciences
C.S.A Salary
0 - 2 years exp. (12 salaries)
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₹1.2 L/yr - ₹3 L/yr

Marketing & Communication
C.S.A Salary
0 - 3 years exp. (7 salaries)
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₹0.8 L/yr - ₹3.9 L/yr

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Last Updated: 22 Mar 2025

Companies similar to Firstsource Solutions for C.S.A

Company name Avg Annual Salary Open Jobs
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Teleperformance C.S.A Salary

0 - 5 years exp. (639 salaries)

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₹0.9 L/yr - ₹5.5 L/yr

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Concentrix Corporation C.S.A Salary

0 - 6 years exp. (145 salaries)

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₹1.1 L/yr - ₹5 L/yr

arrow icon 10% more
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iEnergizer C.S.A Salary

0 - 4 years exp. (80 salaries)

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₹1.7 L/yr - ₹5.4 L/yr

arrow icon 9% more
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Conneqt Business Solutions C.S.A Salary

0 - 5 years exp. (46 salaries)

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₹1.6 L/yr - ₹3.4 L/yr

arrow icon 10% less
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WNS C.S.A Salary

2 - 12 years exp. (29 salaries)

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₹1.4 L/yr - ₹6 L/yr

arrow icon 27% more
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Sparsh BPO Services C.S.A Salary

0 - 4 years exp. (28 salaries)

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₹0.6 L/yr - ₹3.1 L/yr

arrow icon 57% less
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Ebixcash Global Services C.S.A Salary

0 - 2 years exp. (20 salaries)

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₹1.2 L/yr - ₹3 L/yr

arrow icon 16% less
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TaskUs C.S.A Salary

0 - 3 years exp. (8 salaries)

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₹2 L/yr - ₹4 L/yr

arrow icon 24% more
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TELUS Digital C.S.A Salary

1 - 4 years exp. (8 salaries)

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₹2.7 L/yr - ₹4.1 L/yr

arrow icon 24% more
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TTEC India C.S.A Salary

1 - 10 years exp. (7 salaries)

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₹2.4 L/yr - ₹2.9 L/yr

arrow icon 4% more
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IntouchCX C.S.A Salary

1 - 3 years exp. (6 salaries)

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₹1.5 L/yr - ₹5 L/yr

arrow icon 37% more
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Alorica C.S.A Salary

0 - 3 years exp. (5 salaries)

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₹2.4 L/yr - ₹3.5 L/yr

arrow icon 13% more
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HGS C.S.A Salary

2 - 5 years exp. (5 salaries)

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₹1.5 L/yr - ₹2.3 L/yr

arrow icon 27% less
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Altruist Technologies C.S.A Salary

1 - 2 years exp. (5 salaries)

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₹1.4 L/yr - ₹2.1 L/yr

arrow icon 24% less
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Foundever C.S.A Salary

0 - 4 years exp. (4 salaries)

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₹1.5 L/yr - ₹3 L/yr

arrow icon 9% less
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₹2.6 L/yr - ₹3.5 L/yr

arrow icon 19% more
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₹1.5 L/yr - ₹2.3 L/yr

arrow icon 32% less
C.S.A salary at Firstsource Solutions ranges between ₹0.7 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 251 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions C.S.A

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Experience wise Firstsource Solutions C.S.A salaries

Last Updated: 22 Mar 2025

Experience Avg Annual Salary
Fresher  (49 salaries)

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₹0.7 L/yr - ₹3.3 L/yr
1 year  (120 salaries)

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₹0.7 L/yr - ₹4.5 L/yr
2 years  (58 salaries)

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₹0.7 L/yr - ₹6 L/yr
3 years  (24 salaries)

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₹0.9 L/yr - ₹4.5 L/yr

Similar Designation salaries in Firstsource Solutions

Senior Analyst Salary
(2.1k salaries)
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₹2 L/yr - ₹7.73 L/yr
Analyst Salary
(1.7k salaries)
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₹1.85 L/yr - ₹6 L/yr
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₹0.9 L/yr - ₹5 L/yr
Senior Associate Salary
(999 salaries)
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₹1 L/yr - ₹7.71 L/yr
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₹1 L/yr - ₹5.5 L/yr
Team Lead Salary
(542 salaries)
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₹1.6 L/yr - ₹9.9 L/yr
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₹1.2 L/yr - ₹6 L/yr
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₹1.25 L/yr - ₹5.1 L/yr
Process Associate Salary
(314 salaries)
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₹1.25 L/yr - ₹6 L/yr
Quality Analyst Salary
(242 salaries)
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₹1.1 L/yr - ₹8 L/yr

Top skills at Firstsource Solutions for C.S.A

csa Customer Experience Email Support

Salary related reviews for Firstsource Solutions

3.4

Rated by 100 employees for salary & benefits

Customer Success, Service & Operations Department

1.0
  •  posted on 29 May 2022

1.0
 for  Salary and Benefits

Likes

Only one good thing they pay salary on time.

Dislikes

First of all ..its not helpful Because in emergency case you dont get any leaves even you have lots of Leave balance or CO. In case if you take leave by informing TL then also they put LOP on payroll .they don't care weather you have leave balance or not. Another thing one of ladies security name sunita i think she is from odrissa..she is very rude . Her behaviour is disgusting. Cannot aspect any good future in this place.. If you need good and want to grow yourself here..no need to scored good quality or have to worked for more then a year..just need to have Priority connections with senior management. Thats it. The management doesn't address your issues even if you update. They only knows to terminate not to solve.

read more
  • Salary - Bad
  • +6 more

Inbound Process Department

2.0
  •  posted on 01 Apr 2022

1.0
 for  Salary and Benefits

Likes

Only one thing that The employees who are in floor are good in behavior.

Dislikes

... will not check your problems which you are facing in Company after complaining. They will hold your current pay cycle salary if you resigning on next pay cycle. Pay cycle is very bad which is from 16th to 15th. Company has gender discrimination like female employees are getting cabs free after 6PM but male employees need to pay for cabs wheather it is after 6PM or not. Food in cafeteria is worse than road side stalls & also very expensive. Work pressure is high but salary is less. There is no good leave policy. If you want leave for 7days (including week off) company will not approve & if company is providing leave then you need to submit return ticket or other docs. Company will ask you to come to office for work if you are sick even after providing Dr. prescription or hospital bills & you will get LOP for your sick leave. There is no sick leave policy. If you don't have any anxiety, depression, gastric problems then for sure you will get all those after few months of joining.

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  • Salary - Bad
  • +6 more

Health Care Department

2.0
  •  posted on 23 Apr 2022

2.0
 for  Salary and Benefits

Likes

...very worst and there is no hike in after 1 year no bonus on the festival times . Salary not credited on the time and there is no hike for over time .very worst company.

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Dislikes

  • Salary - Poor
  • Job security - Poor
  • +2 more

Other Department

5.0
  •  posted on 09 Sep 2021

2.0
 for  Salary and Benefits

Likes

It's a Growing MNC company I enjoyed Working there. You will get the salary at the last day of the same months before the next month start. Overall experience is good but learning is Slow.

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  • Job security - Excellent
  • +2 more

Dislikes

I don't think there is any dislike I liked working there I left the organisation due to personal reason.

  • Salary - Poor

CSA Department

4.0
  •  posted on 18 Mar 2019

5.0
 for  Salary and Benefits

Likes

...e up with the confidence. And I've lovely time with my team mates and colleague. Salary is quite decent but can be better if promoted quickly. Career growth is quite less I think, because over 500+ employees everyone is doing well so, due to do much of competition career growth is quite less. No politics I have been gone through in my 10 months of time period. Environment is very easy and friendly. There's pressure of targets but not that much as compared to other BPO's. Managing 8 hours of work and daily life is become easy if you get familiar and enjoying for what you're doing.

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  • Salary - Excellent
  • +5 more

Dislikes

The only thing I had faced during my short period is, they never listen to your resignation process. If you're good employee for them, they'll not let you go so easily. The strategy behind is employee get frustrated and take their resign instantly. The same happened with me, my team leader never listen to my request and in the end I have been so much pressurise to take instant resign. Thank you

read more
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Firstsource Solutions C.S.A Salary FAQs

What is the salary of C.S.A at Firstsource Solutions ?
The average salary of a C.S.A at Firstsource Solutions in India typically ranges from ₹0.7 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of C.S.A at Firstsource Solutions earn more than ₹3.3 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. C.S.A Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 200+ Firstsource Solutions employees in India.
What is the estimated take home salary of a C.S.A at Firstsource Solutions in India?
The estimated take-home salary of a C.S.A at Firstsource Solutions in India typically ranges from ₹18,222 to ₹19,912 per month. This is based on the average salary range of ₹0.7 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 200+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a C.S.A at Firstsource Solutions ?
To be a C.S.A at Firstsource Solutions in india, the key skills required include:

  • - csa
  • - Customer Experience
  • - Email Support

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for C.S.A in India?
IntouchCX ₹1.5 Lakhs to ₹5.0 Lakhs per year
WNS ₹1.4 Lakhs to ₹6.0 Lakhs per year
TELUS Digital ₹2.7 Lakhs to ₹4.1 Lakhs per year
TaskUs ₹2.0 Lakhs to ₹4.0 Lakhs per year
Sykes Business Services Of India ₹2.6 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a C.S.A in companies similar to Firstsource Solutions in India?
The salary of a C.S.A at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Alorica ₹2.4 Lakhs to ₹3.5 Lakhs per year
Concentrix Corporation ₹1.1 Lakhs to ₹5.0 Lakhs per year
iEnergizer ₹1.7 Lakhs to ₹5.4 Lakhs per year
TTEC India ₹2.4 Lakhs to ₹2.9 Lakhs per year
Teleperformance ₹0.9 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a C.S.A at Firstsource Solutions in India?
The salary growth for a C.S.A at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a C.S.A can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
Fresher ₹0.7 Lakhs to ₹3.3 Lakhs per year
1 year ₹0.7 Lakhs to ₹4.5 Lakhs per year
2 years ₹0.7 Lakhs to ₹6.0 Lakhs per year
3 years ₹0.9 Lakhs to ₹4.5 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions C.S.A salary in India ranges between ₹0.7 Lakh to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 251 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.