Firstsource Solutions Process Leader Salaries by 100+ Employees (Updated 2025)

5 - 19 years exp.

₹3.4 Lakhs - ₹10 Lakhs

Salary of majority employees

At par with the average Process Leader Salary in BPO Companies for 5 - 19 years of experience

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Salaries in different departments

Customer Success, Service & Operations Process Leader Salary 5 - 19 years exp. (138 salaries)	₹3.2 L/yr - ₹9.9 L/yr
Healthcare & Life Sciences Process Leader Salary 5 - 13 years exp. (5 salaries)	₹4 L/yr - ₹8.6 L/yr
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BFSI, Investments & Trading Process Leader Salary 9 - 12 years exp. (4 salaries)	₹4 L/yr - ₹7.7 L/yr
Sales & Business Development Process Leader Salary 9 - 13 years exp. (4 salaries)	₹5.5 L/yr - ₹10 L/yr
Quality Assurance Process Leader Salary 9 - 17 years exp. (3 salaries)	₹5.1 L/yr - ₹9 L/yr

View all

Last Updated: 29 Mar 2025

Companies similar to Firstsource Solutions for Process Leader

Company name	Avg Annual Salary	Open Jobs
Infosys BPM Process Leader Salary 4 - 13 years exp. (445 salaries)	₹3.1 L/yr - ₹13 L/yr 5% more
Omega Healthcare Process Leader Salary 8 - 13 years exp. (82 salaries)	₹4.8 L/yr - ₹10.3 L/yr 7% more
Login to view exact salary
WNS Process Leader Salary 0 - 11 years exp. (9 salaries)	₹4.5 L/yr - ₹8 L/yr 19% less
Teleperformance Process Leader Salary 4 - 10 years exp. (6 salaries)	₹3.7 L/yr - ₹5.8 L/yr 40% less
Conduent Process Leader Salary 10 - 14 years exp. (6 salaries)	₹4 L/yr - ₹11 L/yr 3% less
MiraMed Ajuba Process Leader Salary 9 - 14 years exp. (5 salaries)	₹7.2 L/yr - ₹14.5 L/yr 35% more
Altruist Customer Management India Process Leader Salary 4 - 9 years exp. (4 salaries)	₹3 L/yr - ₹3.2 L/yr 57% less
Concentrix Corporation Process Leader Salary 5 - 8 years exp. (4 salaries)	₹4 L/yr - ₹6.2 L/yr 29% less
HGS Process Leader Salary 1 - 10 years exp. (3 salaries)	₹1.7 L/yr - ₹8 L/yr 32% less
Altruist Technologies Process Leader Salary 10 - 14 years exp. (3 salaries)	₹3.5 L/yr - ₹5 L/yr 41% less

Process Leader salary at Firstsource Solutions ranges between ₹3.4 Lakhs to ₹10 Lakhs per year for employees with experience between 5 years to 19 years. Salary estimates are based on 187 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Process Leader salaries

Last Updated: 29 Mar 2025

Experience	Avg Annual Salary
5 years (8 salaries)	₹2 L/yr - ₹6.3 L/yr
6 years (17 salaries)	₹2.5 L/yr - ₹7.5 L/yr
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7 years (16 salaries)	₹3.4 L/yr - ₹7.3 L/yr
8 years (23 salaries)	₹3.4 L/yr - ₹7.5 L/yr
9 years (20 salaries)	₹3.5 L/yr - ₹9 L/yr
10 years (27 salaries)	₹3.5 L/yr - ₹8.6 L/yr
11 years (18 salaries)	₹3.9 L/yr - ₹10 L/yr
12 years (15 salaries)	₹4.3 L/yr - ₹8.5 L/yr
13 years (15 salaries)	₹4 L/yr - ₹10 L/yr
14 years (10 salaries)	₹5.4 L/yr - ₹8.5 L/yr
15+ years (18 salaries)	₹5 L/yr - ₹10 L/yr

View all

From

Process Leader

₹

Lakhs/yr

5 - 19 years exp.

Manager

₹

Lakhs/yr

3 - 18 years exp.

Process Leader 5 - 19 years exp.

Assistant Manager 1 - 17 years exp.

41% hike

Manager 3 - 18 years exp.

52% hike

From

View 3 more levels

Process Leader

5 - 19 years exp.

Deputy General Manager

9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Salary related reviews for Firstsource Solutions

3.7

Rated by 47 employees for salary & benefits

Process Leader in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Feb 2025

4.0

for Salary and Benefits

Likes

Salary was competitive compared to the market.

Salary - Good

+1 more

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

Skill development - Bad

+3 more

Process Leader in Mumbai

Other Department

4.0

• posted on 14 Jul 2022

4.0

for Salary and Benefits

Likes

The growth opportunity along with learnings of the new techniques and tools which are required in the market. The work culture binds everyone to stay loyal with the organisation.

Salary - Good

+6 more

Dislikes

...on't call it a dislike rather I would call it an opportunity for Firstsource. While we understand the salary is provided as per the market standards however when it is compared with other competitors it is always lesser.

Process Leader in Siliguri

Customer Success, Service & Operations Department

4.0

• posted on 26 Mar 2018

1.0

for Salary and Benefits

Likes

Firstsource is a great place to work, salary on time,skill development session provided seperately, teammates and boss always helpful. Everyone stand together to accept any challenge.

Skill development - Good

+4 more

Dislikes

Top level management don't communicate with the bottom chain,as I have face a ramdown of centre they don't give relocate opportunity in other center, also management team don't bother to look for new business.

Salary - Bad

+1 more

Process Leader in Kochi

Other Department

5.0

• posted on 08 Oct 2018

5.0

for Salary and Benefits

Likes

...mpany is good .. good teammates,good employees training,good employees security. good salary, allowed travel expenses in the company

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow.the work pressure is very high. I have to attend client calls in the evening and sometimes late into the night .. good management and good managers our company

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 15 Jan 2025

2.0

for Salary and Benefits

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Job security - Good

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

Salary - Poor

+5 more

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Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Firstsource Solutions Process Leader Salary FAQs

What is the salary of Process Leader at Firstsource Solutions ?

The average salary of a Process Leader at Firstsource Solutions in India typically ranges from ₹3.4 Lakhs to ₹10.0 Lakhs per year, depending on experience (from 5 years to 19 years).

The top 10% of Process Leader at Firstsource Solutions earn more than ₹8.5 Lakhs per year, and the top 1% earn over ₹10.0 Lakhs per year. Process Leader Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Firstsource Solutions employees in India.

What is the estimated take home salary of a Process Leader at Firstsource Solutions in India?

The estimated take-home salary of a Process Leader at Firstsource Solutions in India typically ranges from ₹53,156 to ₹54,479 per month. This is based on the average salary range of ₹3.4 Lakhs to ₹10.0 Lakhs per year for employees with experience ranging from 5 years to 19 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Process Leader at Firstsource Solutions ?

To be a Process Leader at Firstsource Solutions in india, the key skills required include:

- Analytical skills
- Customer Service
- Supervision
- Management
- Monitoring

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Firstsource Solutions for Process Leader in India?

MiraMed Ajuba	₹7.2 Lakhs to ₹14.5 Lakhs per year
Omega Healthcare	₹4.8 Lakhs to ₹10.3 Lakhs per year
Infosys BPM	₹3.1 Lakhs to ₹13.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.

What is the salary of a Process Leader in companies similar to Firstsource Solutions in India?

The salary of a Process Leader at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Conduent	₹4.0 Lakhs to ₹11.0 Lakhs per year
WNS	₹4.5 Lakhs to ₹8.0 Lakhs per year
Concentrix Corporation	₹4.0 Lakhs to ₹6.2 Lakhs per year
HGS	₹1.7 Lakhs to ₹8.0 Lakhs per year
Teleperformance	₹3.7 Lakhs to ₹5.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Process Leader at Firstsource Solutions in India?

The salary growth for a Process Leader at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Process Leader can expect the following growth trajectory at Firstsource Solutions:

Experience	Average Salary Range
5 years	₹2.0 Lakhs to ₹6.3 Lakhs per year
6 years	₹2.5 Lakhs to ₹7.5 Lakhs per year
7 years	₹3.4 Lakhs to ₹7.3 Lakhs per year
8 years	₹3.4 Lakhs to ₹7.5 Lakhs per year

and so on.

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Firstsource Solutions Process Leader Salaries by Location

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Firstsource Solutions Process Leader Salaries

Firstsource Solutions Process Leader salary in India ranges between ₹3.4 Lakhs to ₹10 Lakhs with an average annual salary of ₹. Salary estimates are based on 187 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Process Leader salaries in India (Updated 2025)

Companies similar to Firstsource Solutions for Process Leader

Latest annual salaries shared by Firstsource Solutions Process Leader

Experience wise Firstsource Solutions Process Leader salaries

Similar Designation salaries in Firstsource Solutions

Top skills at Firstsource Solutions for Process Leader

Salary related reviews for Firstsource Solutions

Process Leader in Hyderabad / Secunderabad

Process Leader in Mumbai

Process Leader in Siliguri

Process Leader in Kochi

Team Lead Operations in Hyderabad / Secunderabad

Firstsource Solutions Process Leader Salary FAQs

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Firstsource Solutions Process Leader Salaries by Location