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Firstsource Solutions Senior Customer Support Executive salaries in India

Annual salary range
2 - 7 years exp.
₹1.7 Lakh - ₹4.8 Lakhs
Salary of majority employees
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15% less than the average Senior Customer Support Executive Salary in BPO Companies for 2 - 7 years of experience

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Last Updated: 12 Feb 2025

Companies similar to Firstsource Solutions for Senior Customer Support Executive

Company name Avg Annual Salary Open Jobs
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TCS Senior Customer Support Executive Salary

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2 - 7 years exp. (4 salaries)

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₹1.5 L/yr - ₹10.5 L/yr

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₹1.5 L/yr - ₹3.8 L/yr

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₹3.2 L/yr - ₹4 L/yr

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WNS Senior Customer Support Executive Salary

2 - 6 years exp. (8 salaries)

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₹3.1 L/yr - ₹4.9 L/yr

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HGS Senior Customer Support Executive Salary

0 - 5 years exp. (7 salaries)

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₹1.8 L/yr - ₹2.5 L/yr

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₹2.6 L/yr - ₹5 L/yr

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₹3 L/yr - ₹4 L/yr

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₹2.9 L/yr - ₹5.1 L/yr

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₹3 L/yr - ₹3.5 L/yr

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View all
Senior Customer Support Executive salary at Firstsource Solutions ranges between ₹1.7 Lakh to ₹4.8 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 41 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Executive

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Experience wise Firstsource Solutions Senior Customer Support Executive salaries

Last Updated: 12 Feb 2025

Experience Avg Annual Salary
2 years  (8 salaries)

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₹1.7 L/yr - ₹3 L/yr
3 years  (11 salaries)

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₹1.7 L/yr - ₹4.2 L/yr
4 years  (12 salaries)

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₹2 L/yr - ₹4.8 L/yr
5 years  (4 salaries)

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₹2.7 L/yr - ₹4.2 L/yr
6 years  (3 salaries)

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₹1.3 L/yr - ₹3.7 L/yr
View all

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Top skills at Firstsource Solutions for Senior Customer Support Executive

International Voice Process Customer Service International BPO voice process US Process international bpo international process UK Shift international voice inbound voice process blended process customer support bpo International Voice Process Non Voice Process

Salary related reviews for Firstsource Solutions

4.3

Rated by 13 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
  • +4 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023

4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

  • Salary - Good
  • +2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

read more
  • Job security - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Apr 2023

2.0
 for  Salary and Benefits

Likes

They give salary on time and less pressure at job

  • Work-life balance - Good

Dislikes

There is no job security, the TL and managers act like strict teachers at the school. No fun at all. We all should work as robot, we are allowed to speak only two words "yes sir" or "okay sir". The Firstsource company shut down our process and fired 400+ employees. This is not lie.

read more
  • Salary - Poor
  • +5 more
see more salary related reviews

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Firstsource Solutions Senior Customer Support Executive Salary FAQs

What is the salary of Senior Customer Support Executive at Firstsource Solutions?
Senior Customer Support Executive salary at Firstsource Solutions in India ranges between ₹1.7 Lakhs to ₹4.8 Lakhs for experience between 2 years to 7 years. According to our estimates it is 15% less than the average Senior Customer Support Executive Salary in India. Salary estimates are based on 41 latest salaries received from various employees of Firstsource Solutions India.
How does the salary of a Senior Customer Support Executive at Firstsource Solutions India compare with the average salary range for this job?
The average salary of a Senior Customer Support Executive at Firstsource Solutions is 15% less than the average salary of a Senior Customer Support Executive in India. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Support Executive at Firstsource Solutions?
International Voice Process, Customer Service, International BPO, voice process and US Process are some of the popular skills required to work as a Senior Customer Support Executive at Firstsource Solutions India.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Support Executive in India?
  • Accenture Senior Customer Support Executive Salary - ₹2.8 Lakhs to ₹8.0 Lakhs per year
  • IBM Senior Customer Support Executive Salary - ₹1.5 Lakhs to ₹10.5 Lakhs per year
  • Cognizant Senior Customer Support Executive Salary - ₹3.0 Lakhs to ₹6.2 Lakhs per year
  • TTEC India Senior Customer Support Executive Salary - ₹4.0 Lakhs to ₹4.8 Lakhs per year
  • Wipro Senior Customer Support Executive Salary - ₹2.8 Lakhs to ₹6.3 Lakhs per year
What is the salary of a Senior Customer Support Executive in companies similar to Firstsource Solutions in India?
  • WNS Senior Customer Support Executive Salary - ₹3.1 Lakhs to ₹4.9 Lakhs per year
  • HSBC Electronic Data Processing Senior Customer Support Executive Salary - ₹2.9 Lakhs to ₹5.1 Lakhs per year
  • TCS Senior Customer Support Executive Salary - ₹2.9 Lakhs to ₹5.7 Lakhs per year
  • IntouchCX Senior Customer Support Executive Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
  • Conduent Senior Customer Support Executive Salary - ₹3.6 Lakhs to ₹4.2 Lakhs per year
What is the estimated take home salary of a Senior Customer Support Executive at Firstsource Solutions in India?
The estimated take-home salary of a Senior Customer Support Executive at Firstsource Solutions ranges between ₹22,441 per month to ₹23,918 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Support Executive salary in India which ranges between ₹1.7 Lakhs to ₹4.8 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Support Executive at Firstsource Solutions?
According to AmbitionBox, 45% of the Firstsource Solutions Senior Customer Support Executives reported a notice period of 1 Month, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 31 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Firstsource Solutions Senior Customer Support Executive salary in India ranges between ₹1.7 Lakh to ₹4.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 41 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.