Senior Customer Support Executive salary at Firstsource Solutions ranges between ₹2.4
Lakhs
to ₹3.1
Lakhs
per year for employees with 4 years of experience. Salary
estimates are based on
2 latest salaries received
from various employees of Firstsource Solutions.
Top skills at Firstsource Solutions for Senior Customer Support Executive
International Voice Process
Customer Service
International BPO
voice process
US Process
international bpo
international process
UK Shift
international voice
inbound voice process
blended process
customer support
bpo
International Voice Process
Non Voice Process
Salary related reviews for Firstsource Solutions
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations Department
2.0
• posted on 26 Jun 2024
1.0
for Salary and Benefits
Likes
There isn't much.
Dislikes
Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.
The worst company ever worked with no growth no salary
Dislikes
No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs
...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics
Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.
There is no job security, the TL and managers act like strict teachers at the school. No fun at all. We all should work as robot, we are allowed to speak only two words "yes sir" or "okay sir".
The Firstsource company shut down our process and fired 400+ employees. This is not lie.
Firstsource Solutions Senior Customer Support Executive Salaries in Gwalior
Firstsource Solutions Senior Customer Support Executive salary in
Gwalior
ranges between ₹2.4
Lakhs to ₹3.1
Lakhs. This is an estimate based on
latest salaries received from employees of Firstsource Solutions.