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Firstsource Solutions Senior Customer Support Executive salaries in Chennai

Annual salary range
2 - 5 years exp.
₹1.7 Lakh - ₹4.2 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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17% less than the average Senior Customer Support Executive Salary in BPO Companies for 2 - 5 years of experience

Interested in this particular role? 1 job opening

Last Updated: 23 Dec 2024

Companies similar to Firstsource Solutions for Senior Customer Support Executive in Chennai

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Firstsource Solutions Senior Customer Support Executive Salary

2 - 5 years exp. (13 salaries)

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₹1.7 L/yr - ₹4.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1 L/yr - ₹4.8 L/yr

arrow icon 11% more
6 job openings
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₹2.4 L/yr - ₹3.9 L/yr

arrow icon 19% more
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₹2.8 L/yr - ₹3.8 L/yr

arrow icon 8% more
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₹1.7 L/yr - ₹2 L/yr

arrow icon 34% less
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₹2 L/yr - ₹4.7 L/yr

arrow icon 20% more
Senior Customer Support Executive salary at Firstsource Solutions ranges between ₹1.7 Lakh to ₹4.2 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 13 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Executive in Chennai

3mo ago
₹1.7 Lakh
3 years exp.
5mo ago
₹2.8 Lakhs
5 years exp.
11mo ago
₹1.7 Lakh
2 years exp.
1y ago
₹2.4 Lakhs
4 years exp.
1y ago
₹2.4 Lakhs
3 years exp.
1y ago
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5 years exp.
1y ago
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4 years exp.
1y ago
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2 years exp.
1y ago
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4 years exp.

Experience wise Firstsource Solutions Senior Customer Support Executive salaries in Chennai

Last Updated: 23 Dec 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹3 L/yr
3 years  (4 salaries)

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₹1.7 L/yr - ₹3 L/yr
4 years  (5 salaries)

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₹2 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr

Similar Designation salaries in Firstsource Solutions

Senior Analyst Salary
(360 salaries)
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₹2.4 L/yr - ₹7.73 L/yr
Senior Associate Salary
(265 salaries)
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₹1.3 L/yr - ₹6.9 L/yr
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₹0.9 L/yr - ₹4 L/yr
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₹1.5 L/yr - ₹3.25 L/yr
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₹1.45 L/yr - ₹4.5 L/yr
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₹1.65 L/yr - ₹3.8 L/yr
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₹1.2 L/yr - ₹2.5 L/yr

Top skills at Firstsource Solutions for Senior Customer Support Executive

International Voice Process Customer Service International BPO International Voice Process voice process US Process international bpo international process UK Shift international voice inbound voice process blended process customer support bpo Non Voice Process

Salary related reviews for Firstsource Solutions

4.1

Rated by 2 employees for salary & benefits

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Firstsource Solutions Senior Customer Support Executive Salary FAQs

What is the salary of Senior Customer Support Executive at Firstsource Solutions in Chennai?
The average salary of a Senior Customer Support Executive at Firstsource Solutions in Chennai typically ranges from ₹1.7 Lakhs to ₹4.2 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Senior Customer Support Executive in Chennai at Firstsource Solutions earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Senior Customer Support Executive Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Senior Customer Support Executive at Firstsource Solutions in Chennai?
The estimated take-home salary of a Senior Customer Support Executive at Firstsource Solutions in Chennai typically ranges from ₹19,781 to ₹21,447 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Support Executive at Firstsource Solutions in Chennai?
To be a Senior Customer Support Executive at Firstsource Solutions in Chennai, the key skills required include:

  • - International Voice Process
  • - Customer Service
  • - International BPO
  • - International Voice Process
  • - voice process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Senior Customer Support Executive in India?
Alldigi Tech ₹2.0 Lakhs to ₹4.7 Lakhs per year
Concentrix Corporation ₹2.4 Lakhs to ₹3.9 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹4.8 Lakhs per year
Conneqt Business Solutions ₹2.8 Lakhs to ₹3.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Senior Customer Support Executive in companies similar to Firstsource Solutions in Chennai?
The salary of a Senior Customer Support Executive at companies similar to Firstsource Solutions in Chennai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Altruist Customer Management India ₹1.7 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Support Executive at Firstsource Solutions in Chennai?
The salary growth for a Senior Customer Support Executive at Firstsource Solutions in Chennai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Executive in Chennai can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
2 years ₹2.4 Lakhs to ₹3.0 Lakhs per year
3 years ₹1.7 Lakhs to ₹3.0 Lakhs per year
4 years ₹2.0 Lakhs to ₹4.0 Lakhs per year
5 years ₹2.6 Lakhs to ₹3.3 Lakhs per year
and so on.

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Firstsource Solutions Senior Customer Support Executive salary in Chennai ranges between ₹1.7 Lakh to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 13 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.