IntouchCX Senior Customer Support Executive salaries in India (Updated 2025)

Likes

Work life balance is good. But at times work load will become too much to handle and that time there will no other way than just compromising your personal life to coup up with professional life.

Dislikes

Less incentive structure Even though you will be forced to work for overtime, they will not pay you

Likes

Company is offering good salary with cab.

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Likes

You get on time salary that’s the good thing

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.