IntouchCX Customer Success Manager salaries in India (Updated 2025)

Likes

Company is offering good salary with cab.

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

Likes

🩸 The most worst company in my 5 yrs of professional career. Even they won't be able to afford you if you're salary is more than 6 😆 Extremely sorry but No value for your work because of some MANAGER TO FLOOR MANAGER TO TLs[some special people etc] are flatter uneducated and playing dirty politics only. if you can offer something other than work go for it. Hello everyone go for this job if you are left with this job only and if they're offering you more than 9 lpa fixed and ask them joining and relocation bonous of 70 thousand as well, then you'll be happy atleast with your salary otherwise you will be seeing the Slave and savage Dynasty.

Dislikes

The world's most worst canteen as well.