Firstsource Solutions Senior CSA Salaries by 300+ Employees (Updated 2025)

0 - 5 years exp.

₹0.8 Lakh - ₹5.2 Lakhs

Salary of majority employees

5% more than the average Senior CSA Salary in BPO Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior CSA Salary 0 - 5 years exp. (183 salaries)	₹0.9 L/yr - ₹5 L/yr
Healthcare & Life Sciences Senior CSA Salary 0 - 5 years exp. (32 salaries)	₹1.9 L/yr - ₹5.2 L/yr
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BFSI, Investments & Trading Senior CSA Salary 1 - 5 years exp. (10 salaries)	₹2.4 L/yr - ₹4.6 L/yr
Sales & Business Development Senior CSA Salary 1 - 4 years exp. (10 salaries)	₹2 L/yr - ₹4.5 L/yr
Engineering - Software & QA Senior CSA Salary 1 - 4 years exp. (7 salaries)	₹2.6 L/yr - ₹3.5 L/yr

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Last Updated: 8 Mar 2025

Companies similar to Firstsource Solutions for Senior CSA

Company name	Avg Annual Salary	Open Jobs
TCS Senior CSA Salary 4 - 12 years exp. (4 salaries)	₹3 L/yr - ₹7 L/yr 68% more
Wipro Senior CSA Salary 4 - 13 years exp. (5 salaries)	₹2.4 L/yr - ₹2.5 L/yr 24% less
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Tech Mahindra Senior CSA Salary 1 - 7 years exp. (31 salaries)	₹2.2 L/yr - ₹6.7 L/yr 12% more
Accenture Senior CSA Salary 2 - 6 years exp. (5 salaries)	₹1.6 L/yr - ₹4 L/yr 12% less
IBM Senior CSA Salary 2 - 7 years exp. (4 salaries)	₹2.1 L/yr - ₹5.5 L/yr 1% less
WNS Senior CSA Salary 2 - 11 years exp. (62 salaries)	₹1.4 L/yr - ₹5.1 L/yr 6% less
Teleperformance Senior CSA Salary 0 - 5 years exp. (45 salaries)	₹1.1 L/yr - ₹4.5 L/yr 4% less
Concentrix Corporation Senior CSA Salary 1 - 10 years exp. (19 salaries)	₹2.1 L/yr - ₹6 L/yr 5% more
iEnergizer Senior CSA Salary 1 - 6 years exp. (6 salaries)	₹2.5 L/yr - ₹3.4 L/yr 18% less
IntouchCX Senior CSA Salary 1 - 5 years exp. (3 salaries)	₹2.2 L/yr - ₹3.8 L/yr 1% less
Foundever Senior CSA Salary Fresher (3 salaries)	₹1.9 L/yr - ₹3 L/yr 24% less
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Conneqt Business Solutions Senior CSA Salary 0 - 5 years exp. (3 salaries)	₹2.3 L/yr - ₹17.3 L/yr 132% more

Senior CSA salary at Firstsource Solutions ranges between ₹0.8 Lakh to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 372 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Senior CSA salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (26 salaries)	₹2.4 L/yr - ₹4.2 L/yr
1 year (105 salaries)	₹1 L/yr - ₹4.5 L/yr
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2 years (104 salaries)	₹0.9 L/yr - ₹5.2 L/yr
3 years (71 salaries)	₹1 L/yr - ₹5 L/yr
4 years (46 salaries)	₹0.8 L/yr - ₹5 L/yr
5 years (20 salaries)	₹2 L/yr - ₹4 L/yr

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Salary related reviews for Firstsource Solutions

3.5

Rated by 86 employees for salary & benefits

Senior CSA in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Jan 2025

5.0

for Salary and Benefits

Likes

Salary always on time everything good.

Salary - Excellent

+2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

Job security - Bad

+3 more

Senior CSA in Navi Mumbai

Customer Success, Service & Operations Department

3.0

• posted on 10 May 2018

4.0

for Salary and Benefits

Likes

On time salary in account this the only one thing for this i like about working at first source BPO ltd

Salary - Good

+3 more

Dislikes

if you terminate or they terminates you (due to process mistake) they then least bothered to give salary or Full n final settlement they start blaming and even does not allow to enter premises...thats really dislikes about this company where we had given so much of our time.

Job security - Bad

+1 more

Process Leader in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Feb 2025

4.0

for Salary and Benefits

Likes

Salary was competitive compared to the market.

Salary - Good

+1 more

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

Skill development - Bad

+3 more

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 15 Jan 2025

2.0

for Salary and Benefits

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Job security - Good

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

Salary - Poor

+5 more

WFM Analyst in Mumbai

Full Time

Data Science & Analytics Department

2.0

• posted on 10 Apr 2024

1.0

for Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

Salary - Bad

+4 more

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Top trending discussions

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Firstsource Solutions Senior CSA Salary FAQs

What is the salary of Senior CSA at Firstsource Solutions?

Senior CSA salary at Firstsource Solutions in India ranges between ₹0.8 Lakhs to ₹5.2 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 5% more than the average Senior CSA Salary in India. Salary estimates are based on 372 latest salaries received from various employees of Firstsource Solutions India.

How does the salary of a Senior CSA at Firstsource Solutions India compare with the average salary range for this job?

The average salary of a Senior CSA at Firstsource Solutions is 5% more than the average salary of a Senior CSA in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior CSA at Firstsource Solutions?

US Healthcare, csa, Customer Service, International Voice Process and UK Shift are some of the popular skills required to work as a Senior CSA at Firstsource Solutions India.

Which similar companies are paying more than Firstsource Solutions to a Senior CSA in India?

Conneqt Business Solutions Senior CSA Salary - ₹2.3 Lakhs to ₹17.3 Lakhs per year
TCS Senior CSA Salary - ₹3.0 Lakhs to ₹7.0 Lakhs per year
Tech Mahindra Senior CSA Salary - ₹2.2 Lakhs to ₹6.7 Lakhs per year
Concentrix Corporation Senior CSA Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Senior CSA in companies similar to Firstsource Solutions in India?

IntouchCX Senior CSA Salary - ₹2.2 Lakhs to ₹3.8 Lakhs per year
IBM Senior CSA Salary - ₹2.1 Lakhs to ₹5.5 Lakhs per year
Teleperformance Senior CSA Salary - ₹1.1 Lakhs to ₹4.5 Lakhs per year
WNS Senior CSA Salary - ₹1.4 Lakhs to ₹5.1 Lakhs per year
Accenture Senior CSA Salary - ₹1.6 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Senior CSA at Firstsource Solutions in India?

The estimated take-home salary of a Senior CSA at Firstsource Solutions ranges between ₹23,079 per month to ₹24,546 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior CSA salary in India which ranges between ₹0.8 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior CSA at Firstsource Solutions?

According to AmbitionBox, 38% of the Firstsource Solutions Senior CSAs reported a notice period of 15 days or less, 30% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 312 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior CSA Salaries by Location

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Firstsource Solutions Senior CSA Salaries

Firstsource Solutions Senior CSA salary in India ranges between ₹0.8 Lakh to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 372 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Senior CSA salaries in India (Updated 2025)

Companies similar to Firstsource Solutions for Senior CSA

Latest annual salaries shared by Firstsource Solutions Senior CSA

Experience wise Firstsource Solutions Senior CSA salaries

Similar Designation salaries in Firstsource Solutions

Top skills at Firstsource Solutions for Senior CSA

Salary related reviews for Firstsource Solutions

Senior CSA in Mumbai

Senior CSA in Navi Mumbai

Process Leader in Hyderabad / Secunderabad

Team Lead Operations in Hyderabad / Secunderabad

WFM Analyst in Mumbai

Firstsource Solutions Senior CSA Salary FAQs

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Firstsource Solutions Senior CSA Salaries by Location