Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Firstsource Solutions

Compare button icon Compare button icon Compare
3.7

based on 4.6k Reviews

Play video Play video Video summary
filter salariesFilter salaries by
Experience
Location
Department

Firstsource Solutions Senior CSA salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹0.8 Lakh - ₹5.2 Lakhs
Salary of majority employees
unlock blur
unlock blur Lock Unlock

At par with the average Senior CSA Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Senior CSA Salary
0 - 5 years exp. (181 salaries)
unlock-blur Lock Unlock

₹0.9 L/yr - ₹5 L/yr

Healthcare & Life Sciences
Senior CSA Salary
0 - 5 years exp. (32 salaries)
unlock-blur Lock Unlock

₹1.9 L/yr - ₹5.2 L/yr

BFSI, Investments & Trading
Senior CSA Salary
1 - 5 years exp. (10 salaries)
unlock-blur Lock Unlock

₹2.4 L/yr - ₹4.6 L/yr

Sales & Business Development
Senior CSA Salary
1 - 4 years exp. (10 salaries)
unlock-blur Lock Unlock

₹2 L/yr - ₹4.5 L/yr

Engineering - Software & QA
Senior CSA Salary
1 - 4 years exp. (7 salaries)
unlock-blur Lock Unlock

₹2.6 L/yr - ₹3.5 L/yr

View all

Last Updated: 2 Mar 2025

Companies similar to Firstsource Solutions for Senior CSA

Company name Avg Annual Salary Open Jobs
Logo
TCS Senior CSA Salary

4 - 12 years exp. (4 salaries)
unlock blur Lock Unlock

₹3 L/yr - ₹7 L/yr

arrow icon 72% more
Logo
Wipro Senior CSA Salary

4 - 13 years exp. (5 salaries)
unlock blur Lock Unlock

₹2.4 L/yr - ₹2.5 L/yr

arrow icon 22% less
Logo
Tech Mahindra Senior CSA Salary

1 - 7 years exp. (31 salaries)
unlock blur Lock Unlock

₹2.2 L/yr - ₹6.7 L/yr

arrow icon 15% more
Logo
Accenture Senior CSA Salary

2 - 6 years exp. (5 salaries)
unlock blur Lock Unlock

₹1.6 L/yr - ₹4 L/yr

arrow icon 10% less
Logo
IBM Senior CSA Salary

2 - 7 years exp. (4 salaries)
unlock blur Lock Unlock

₹2.1 L/yr - ₹5.5 L/yr

arrow icon 1% more
Logo
WNS Senior CSA Salary

2 - 11 years exp. (62 salaries)
unlock blur Lock Unlock

₹1.4 L/yr - ₹5.1 L/yr

arrow icon 4% less
Logo
Teleperformance Senior CSA Salary

0 - 5 years exp. (45 salaries)
unlock blur Lock Unlock

₹1.1 L/yr - ₹4.5 L/yr

arrow icon 2% less
Logo
Concentrix Corporation Senior CSA Salary

1 - 10 years exp. (19 salaries)
unlock blur Lock Unlock

₹2.1 L/yr - ₹6 L/yr

arrow icon 8% more
Logo
iEnergizer Senior CSA Salary

1 - 6 years exp. (6 salaries)
unlock blur Lock Unlock

₹2.5 L/yr - ₹3.4 L/yr

arrow icon 16% less
Logo
IntouchCX Senior CSA Salary

1 - 5 years exp. (3 salaries)
unlock blur Lock Unlock

₹2.2 L/yr - ₹3.8 L/yr

arrow icon 1% more
Logo
Foundever Senior CSA Salary

Fresher (3 salaries)
unlock blur Lock Unlock

₹1.9 L/yr - ₹3 L/yr

arrow icon 22% less
Logo
Conneqt Business Solutions Senior CSA Salary

0 - 5 years exp. (3 salaries)
unlock blur Lock Unlock

₹2.3 L/yr - ₹17.3 L/yr

arrow icon 138% more

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Senior CSA salary at Firstsource Solutions ranges between ₹0.8 Lakh to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 370 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior CSA

3d ago
avg blur mobile Lock Unlock
2 years exp.
1w ago
avg blur mobile Lock Unlock
1 year exp.
1w ago
avg blur mobile Lock Unlock
4 years exp.
1w ago
avg blur mobile Lock Unlock
3 years exp.
1w ago
avg blur mobile Lock Unlock
4 years exp.
1w ago
avg blur mobile Lock Unlock
4 years exp.
1w ago
avg blur mobile Lock Unlock
1 year exp.
1w ago
avg blur mobile Lock Unlock
4 years exp.
2w ago
avg blur mobile Lock Unlock
2 years exp.
2w ago
avg blur mobile Lock Unlock
2 years exp.

Experience wise Firstsource Solutions Senior CSA salaries

Last Updated: 2 Mar 2025

Experience Avg Annual Salary
Fresher  (25 salaries)

unlock blur Lock Unlock

₹2.4 L/yr - ₹4.2 L/yr
1 year  (105 salaries)

unlock blur Lock Unlock

₹1 L/yr - ₹4.5 L/yr
2 years  (104 salaries)

unlock blur Lock Unlock

₹0.9 L/yr - ₹5.2 L/yr
3 years  (71 salaries)

unlock blur Lock Unlock

₹1 L/yr - ₹5 L/yr
4 years  (45 salaries)

unlock blur Lock Unlock

₹0.8 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Firstsource Solutions

Team Lead Operations Salary
(241 salaries)
unlock blur Lock Unlock
₹1.7 L/yr - ₹9.1 L/yr
Process Leader Salary
(199 salaries)
unlock blur Lock Unlock
₹2.55 L/yr - ₹10 L/yr
Senior Customer Support Associate Salary
(173 salaries)
unlock blur Lock Unlock
₹1.25 L/yr - ₹5.4 L/yr
Mortgage Underwriter Salary
(158 salaries)
unlock blur Lock Unlock
₹2 L/yr - ₹10 L/yr
Senior Quality Analyst Salary
(112 salaries)
unlock blur Lock Unlock
₹2.75 L/yr - ₹9 L/yr
Senior Underwriter Salary
(84 salaries)
unlock blur Lock Unlock
₹3.2 L/yr - ₹12 L/yr
Senior Customer Service Representative Salary
(68 salaries)
unlock blur Lock Unlock
₹1.5 L/yr - ₹5 L/yr
Process Trainer Salary
(45 salaries)
unlock blur Lock Unlock
₹2 L/yr - ₹7 L/yr
Senior Customer Support Executive Salary
(41 salaries)
unlock blur Lock Unlock
₹1.7 L/yr - ₹4.8 L/yr
BPO Executive Salary
(40 salaries)
unlock blur Lock Unlock
₹1.15 L/yr - ₹4.5 L/yr

Top skills at Firstsource Solutions for Senior CSA

US Healthcare csa Customer Service International Voice Process UK Shift Technical Voice Process Technical Support Customer Complaints Communication Skills bpo Non Voice Process voice process RCM Quality Standards international bpo
Contribute & help others!
anonymous
You can choose to be anonymous

Salary related reviews for Firstsource Solutions

3.5

Rated by 86 employees for salary & benefits

Senior CSA in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jan 2025
5.0
 for  Salary and Benefits

Likes

Salary always on time everything good.

  • Salary - Excellent
    • +2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

read more
  • Job security - Bad
    • +3 more

Senior CSA in Navi Mumbai

Customer Success, Service & Operations Department

3.0
  •  posted on 10 May 2018
4.0
 for  Salary and Benefits

Likes

On time salary in account this the only one thing for this i like about working at first source BPO ltd

read more
  • Salary - Good
    • +3 more

Dislikes

if you terminate or they terminates you (due to process mistake) they then least bothered to give salary or Full n final settlement they start blaming and even does not allow to enter premises...thats really dislikes about this company where we had given so much of our time.

read more
  • Job security - Bad
    • +1 more

Process Leader in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Feb 2025
4.0
 for  Salary and Benefits

Likes

Salary was competitive compared to the market.

  • Salary - Good
    • +1 more

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

read more
  • Skill development - Bad
    • +3 more

Team Lead Operations in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 15 Jan 2025
2.0
 for  Salary and Benefits

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

read more
  • Job security - Good

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

read more
  • Salary - Poor
    • +5 more

WFM Analyst in Mumbai

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 10 Apr 2024
1.0
 for  Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

  • Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Salary Discussions, Hike & Promotions
1w (edited)
an associate vice president
Offer Accepted
I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more
Got a question about Firstsource Solutions?
Ask anonymously on communities.
More about working at Firstsource Solutions

Firstsource Solutions Senior CSA Salary FAQs

What is the salary of Senior CSA at Firstsource Solutions?
Senior CSA salary at Firstsource Solutions in India ranges between ₹0.8 Lakhs to ₹5.2 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 3% more than the average Senior CSA Salary in India. Salary estimates are based on 370 latest salaries received from various employees of Firstsource Solutions India.
How does the salary of a Senior CSA at Firstsource Solutions India compare with the average salary range for this job?
The average salary of a Senior CSA at Firstsource Solutions is 3% more than the average salary of a Senior CSA in India. To know exact salary insights, login to view.
What are the top skills required to work as a Senior CSA at Firstsource Solutions?
US Healthcare, csa, Customer Service, International Voice Process and UK Shift are some of the popular skills required to work as a Senior CSA at Firstsource Solutions India.
Which similar companies are paying more than Firstsource Solutions to a Senior CSA in India?
  • Conneqt Business Solutions Senior CSA Salary - ₹2.3 Lakhs to ₹17.3 Lakhs per year
  • TCS Senior CSA Salary - ₹3.0 Lakhs to ₹7.0 Lakhs per year
  • Tech Mahindra Senior CSA Salary - ₹2.2 Lakhs to ₹6.7 Lakhs per year
  • Concentrix Corporation Senior CSA Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year
  • IntouchCX Senior CSA Salary - ₹2.2 Lakhs to ₹3.8 Lakhs per year
What is the salary of a Senior CSA in companies similar to Firstsource Solutions in India?
  • IBM Senior CSA Salary - ₹2.1 Lakhs to ₹5.5 Lakhs per year
  • Teleperformance Senior CSA Salary - ₹1.1 Lakhs to ₹4.5 Lakhs per year
  • WNS Senior CSA Salary - ₹1.4 Lakhs to ₹5.1 Lakhs per year
  • Accenture Senior CSA Salary - ₹1.6 Lakhs to ₹4.0 Lakhs per year
  • iEnergizer Senior CSA Salary - ₹2.5 Lakhs to ₹3.4 Lakhs per year
What is the estimated take home salary of a Senior CSA at Firstsource Solutions in India?
The estimated take-home salary of a Senior CSA at Firstsource Solutions ranges between ₹22,504 per month to ₹23,980 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior CSA salary in India which ranges between ₹0.8 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Senior CSA at Firstsource Solutions?
According to AmbitionBox, 38% of the Firstsource Solutions Senior CSAs reported a notice period of 15 days or less, 30% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 311 responses on AmbitionBox in last 2 years.

Recently Viewed

PHOTOS

InsuranceDekho

3 office photos

LIST OF COMPANIES

Credit Bajaar

Overview

REVIEWS

Firstsource Solutions

No Reviews

REVIEWS

Firstsource Solutions

No Reviews

REVIEWS

Firstsource Solutions

No Reviews

REVIEWS

Firstsource Solutions

No Reviews

REVIEWS

GlobalLogic

No Reviews

REVIEWS

GlobalLogic

No Reviews

REVIEWS

Ashok Leyland

No Reviews

REVIEWS

GlobalLogic

No Reviews

Tell us how to improve this page.

Firstsource Solutions Senior CSA Salaries by Location

Firstsource Solutions Senior CSA salary in India ranges between ₹0.8 Lakh to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 370 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.