Firstsource Solutions Kolkata Senior CSA Salaries by 7 Employees (Updated 2025)

1 - 3 years exp.

₹1 Lakh - ₹4.5 Lakhs

Salary of majority employees

At par with the average Senior CSA Salary in BPO Companies for 1 - 3 years of experience

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Salaries in different departments

Sales & Business Development Senior CSA Salary 1 - 3 years exp. (3 salaries)	₹3 L/yr - ₹4.5 L/yr
Customer Success, Service & Operations Senior CSA Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1 L/yr - ₹3.3 L/yr
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Engineering - Software & QA Senior CSA Salary 1 year exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr

Last Updated: 26 Jun 2024

Companies similar to Firstsource Solutions for Senior CSA in Kolkata

Firstsource Solutions Senior CSA Salary

1 - 3 years exp. (7 salaries)

₹1 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior CSA Salary 2 - 5 years exp. (4 salaries)	₹2.6 L/yr - ₹2.8 L/yr 13% less
Concentrix Corporation Senior CSA Salary 3 - 7 years exp. (3 salaries)	₹2.1 L/yr - ₹4 L/yr 8% more
Login to view exact salary
JioMart Senior CSA Salary 0 - 6 years exp. (4 salaries)	₹1.6 L/yr - ₹2 L/yr 45% less
Jet Airways Senior CSA Salary 8 - 15 years exp. (3 salaries)	₹3 L/yr - ₹5.1 L/yr 35% more
Reliance Retail Senior CSA Salary 2 - 3 years exp. (3 salaries)	₹1.4 L/yr - ₹2.2 L/yr 31% less

Senior CSA salary at Firstsource Solutions ranges between ₹1 Lakh to ₹4.5 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 7 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Senior CSA salaries in Kolkata

Last Updated: 26 Jun 2024

Experience	Avg Annual Salary
1 year (3 salaries)	₹1 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	₹1 L/yr - ₹5.5 L/yr
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3 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹4.5 L/yr

Salary related reviews for Firstsource Solutions

Senior CSA in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Jan 2025

5.0

for Salary and Benefits

Likes

Salary always on time everything good.

Salary - Excellent

+2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

Job security - Bad

+3 more

Senior CSA in Navi Mumbai

Customer Success, Service & Operations Department

3.0

• posted on 10 May 2018

4.0

for Salary and Benefits

Likes

On time salary in account this the only one thing for this i like about working at first source BPO ltd

Salary - Good

+3 more

Dislikes

if you terminate or they terminates you (due to process mistake) they then least bothered to give salary or Full n final settlement they start blaming and even does not allow to enter premises...thats really dislikes about this company where we had given so much of our time.

Job security - Bad

+1 more

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 15 Jan 2025

2.0

for Salary and Benefits

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Job security - Good

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

Salary - Poor

+5 more

WFM Analyst in Mumbai

Full Time

Data Science & Analytics Department

2.0

• posted on 10 Apr 2024

1.0

for Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

Salary - Bad

+4 more

Senior Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 06 Oct 2023

2.0

for Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

Skill development - Excellent

+3 more

Dislikes

No proper appraisal

Salary - Poor

+1 more

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Salary Discussions, Hike & Promotions

2w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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Firstsource Solutions Senior CSA Salary FAQs

What is the salary of Senior CSA at Firstsource Solutions Kolkata?

Senior CSA salary at Firstsource Solutions in Kolkata ranges between ₹1.0 Lakhs to ₹4.5 Lakhs for experience between 1 years to 3 years. According to our estimates it is 3% more than the average Senior CSA Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Firstsource Solutions Kolkata.

How does the salary of a Senior CSA at Firstsource Solutions Kolkata compare with the average salary range for this job?

The average salary of a Senior CSA at Firstsource Solutions is 3% more than the average salary of a Senior CSA in Kolkata. To know exact salary insights, login to view.

What are the top skills required to work as a Senior CSA at Firstsource Solutions?

US Healthcare, csa, Customer Service, International Voice Process and UK Shift are some of the popular skills required to work as a Senior CSA at Firstsource Solutions Kolkata.

Which similar companies are paying more than Firstsource Solutions to a Senior CSA in Kolkata?

Jet Airways Senior CSA Salary - ₹3.0 Lakhs to ₹5.1 Lakhs per year
Concentrix Corporation Senior CSA Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Senior CSA in companies similar to Firstsource Solutions in Kolkata?

Tech Mahindra Senior CSA Salary - ₹2.6 Lakhs to ₹2.8 Lakhs per year
Reliance Retail Senior CSA Salary - ₹1.4 Lakhs to ₹2.2 Lakhs per year
JioMart Senior CSA Salary - ₹1.6 Lakhs to ₹2.0 Lakhs per year

What is the estimated take home salary of a Senior CSA at Firstsource Solutions in Kolkata?

The estimated take-home salary of a Senior CSA at Firstsource Solutions ranges between ₹22,211 per month to ₹23,691 per month in Kolkata. The take-home salary calculation is based on the average Firstsource Solutions Senior CSA salary in India which ranges between ₹1.0 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 years to 3 years. Check how did we calculate take home salary?

What is the notice period for Senior CSA at Firstsource Solutions in Kolkata?

According to AmbitionBox, 100% of the Firstsource Solutions Senior CSAs in Kolkata reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior CSA Salaries in Kolkata

Firstsource Solutions Senior CSA salary in Kolkata ranges between ₹1 Lakh to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.