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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Hyderabad / Secunderabad
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Firstsource Solutions Senior CSA salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.1 Lakh - ₹5 Lakhs
Salary of majority employees
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15% more than the average Senior CSA Salary in BPO Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior CSA Salary
0 - 5 years exp. (56 salaries)
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₹1.1 L/yr - ₹5 L/yr

BFSI, Investments & Trading
Senior CSA Salary
1 - 4 years exp. (4 salaries)
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₹3 L/yr - ₹5 L/yr

Engineering - Software & QA
Senior CSA Salary
1 - 4 years exp. (3 salaries)
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₹3 L/yr - ₹3.9 L/yr

Finance & Accounting
Senior CSA Salary
3 - 5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.5 L/yr

Sales & Business Development
Senior CSA Salary
2 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

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Last Updated: 8 Mar 2025

Companies similar to Firstsource Solutions for Senior CSA in Hyderabad / Secunderabad

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Firstsource Solutions Senior CSA Salary

0 - 5 years exp. (80 salaries)
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₹1.1 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Senior CSA Salary

1 - 4 years exp. (3 salaries)
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₹2.1 L/yr - ₹4 L/yr

arrow icon 9% less
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IntouchCX Senior CSA Salary

1 - 5 years exp. (3 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

arrow icon 11% less
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Air India Sats Airport Services Senior CSA Salary

4 - 7 years exp. (4 salaries)
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₹2.7 L/yr - ₹4 L/yr

arrow icon 6% less
Logo
Furniture World Senior CSA Salary

4 - 20 years exp. (4 salaries)
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₹2.2 L/yr - ₹5.2 L/yr

arrow icon 2% more
Senior CSA salary at Firstsource Solutions ranges between ₹1.1 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 80 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior CSA in Hyderabad / Secunderabad

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Experience wise Firstsource Solutions Senior CSA salaries in Hyderabad / Secunderabad

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
Fresher  (11 salaries)

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₹2.9 L/yr - ₹4.2 L/yr
1 year  (18 salaries)

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₹1.1 L/yr - ₹4.5 L/yr
2 years  (21 salaries)

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₹2.5 L/yr - ₹5 L/yr
3 years  (15 salaries)

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₹2.2 L/yr - ₹5 L/yr
4 years  (8 salaries)

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₹2.4 L/yr - ₹5 L/yr
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Similar Designation salaries in Firstsource Solutions

Senior Customer Support Associate Salary
(14 salaries)
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₹2.15 L/yr - ₹5.25 L/yr
Mortgage Underwriter Salary
(9 salaries)
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₹2.05 L/yr - ₹7 L/yr
Team Lead Operations Salary
(9 salaries)
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₹3.8 L/yr - ₹11 L/yr
Senior Quality Analyst Salary
(8 salaries)
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₹3.33 L/yr - ₹8.35 L/yr
Process Leader Salary
(6 salaries)
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₹5 L/yr - ₹9 L/yr
Senior Customer Service Representative Salary
(6 salaries)
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₹2.5 L/yr - ₹4.4 L/yr

Top skills at Firstsource Solutions for Senior CSA

US Healthcare csa Customer Service International Voice Process UK Shift Technical Voice Process Technical Support Customer Complaints Communication Skills bpo Non Voice Process voice process RCM Quality Standards international bpo
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Salary related reviews for Firstsource Solutions

3.9

Rated by 8 employees for salary & benefits

Senior CSA in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jan 2025
5.0
 for  Salary and Benefits

Likes

Salary always on time everything good.

  • Salary - Excellent
    • +2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

read more
  • Job security - Bad
    • +3 more

Senior CSA in Navi Mumbai

Customer Success, Service & Operations Department

3.0
  •  posted on 10 May 2018
4.0
 for  Salary and Benefits

Likes

On time salary in account this the only one thing for this i like about working at first source BPO ltd

read more
  • Salary - Good
    • +3 more

Dislikes

if you terminate or they terminates you (due to process mistake) they then least bothered to give salary or Full n final settlement they start blaming and even does not allow to enter premises...thats really dislikes about this company where we had given so much of our time.

read more
  • Job security - Bad
    • +1 more

Process Leader in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Feb 2025
4.0
 for  Salary and Benefits

Likes

Salary was competitive compared to the market.

  • Salary - Good
    • +1 more

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

read more
  • Skill development - Bad
    • +3 more

Team Lead Operations in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 15 Jan 2025
2.0
 for  Salary and Benefits

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

read more
  • Job security - Good

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

read more
  • Salary - Poor
    • +5 more

WFM Analyst in Mumbai

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 10 Apr 2024
1.0
 for  Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

  • Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

read more
  • Salary - Bad
    • +4 more
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an associate vice president
Offer Accepted
I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more
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Firstsource Solutions Senior CSA Salary FAQs

What is the salary of Senior CSA at Firstsource Solutions Hyderabad / Secunderabad?
Senior CSA salary at Firstsource Solutions in Hyderabad / Secunderabad ranges between ₹1.1 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 15% more than the average Senior CSA Salary in India. Salary estimates are based on 80 latest salaries received from various employees of Firstsource Solutions Hyderabad / Secunderabad.
How does the salary of a Senior CSA at Firstsource Solutions Hyderabad / Secunderabad compare with the average salary range for this job?
The average salary of a Senior CSA at Firstsource Solutions is 15% more than the average salary of a Senior CSA in Hyderabad / Secunderabad. To know exact salary insights, login to view.
What are the top skills required to work as a Senior CSA at Firstsource Solutions?
US Healthcare, csa, Customer Service, International Voice Process and UK Shift are some of the popular skills required to work as a Senior CSA at Firstsource Solutions Hyderabad / Secunderabad.
Which similar companies are paying more than Firstsource Solutions to a Senior CSA in Hyderabad / Secunderabad?
  • Furniture World Senior CSA Salary - ₹2.2 Lakhs to ₹5.2 Lakhs per year
What is the salary of a Senior CSA in companies similar to Firstsource Solutions in Hyderabad / Secunderabad?
  • Air India Sats Airport Services Senior CSA Salary - ₹2.7 Lakhs to ₹4.0 Lakhs per year
  • Teleperformance Senior CSA Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year
  • IntouchCX Senior CSA Salary - ₹2.2 Lakhs to ₹3.8 Lakhs per year
What is the estimated take home salary of a Senior CSA at Firstsource Solutions in Hyderabad / Secunderabad?
The estimated take-home salary of a Senior CSA at Firstsource Solutions ranges between ₹25,926 per month to ₹27,351 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average Firstsource Solutions Senior CSA salary in India which ranges between ₹1.1 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Senior CSA at Firstsource Solutions in Hyderabad / Secunderabad?
According to AmbitionBox, 51% of the Firstsource Solutions Senior CSAs in Hyderabad / Secunderabad reported a notice period of 15 days or less, 30% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 78 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior CSA salary in Hyderabad / Secunderabad ranges between ₹1.1 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 80 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.