Firstsource Solutions Hyderabad / Secunderabad Senior CSA Salaries by 60+ Employees (Updated 2025)

0 - 5 years exp.

₹1.1 Lakh - ₹5 Lakhs

Salary of majority employees

At par with the average Senior CSA Salary in BPO Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior CSA Salary 0 - 5 years exp. (51 salaries)	₹1.1 L/yr - ₹5 L/yr
BFSI, Investments & Trading Senior CSA Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr
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Engineering - Software & QA Senior CSA Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr
Finance & Accounting Senior CSA Salary 5 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.6 L/yr
Sales & Business Development Senior CSA Salary 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹4 L/yr

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Last Updated: 26 Jan 2025

Companies similar to Firstsource Solutions for Senior CSA in Hyderabad / Secunderabad

Firstsource Solutions Senior CSA Salary

0 - 5 years exp. (68 salaries)

₹1.1 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Senior CSA Salary 1 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹4 L/yr 2% less
IntouchCX Senior CSA Salary 1 - 5 years exp. (3 salaries)	₹2.2 L/yr - ₹3.8 L/yr 2% less
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Air India Sats Airport Services Senior CSA Salary 4 - 7 years exp. (4 salaries)	₹2.7 L/yr - ₹4 L/yr 4% more
Furniture World Senior CSA Salary 4 - 20 years exp. (4 salaries)	₹2.2 L/yr - ₹5.2 L/yr 12% more

Senior CSA salary at Firstsource Solutions ranges between ₹1.1 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 68 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Senior CSA salaries in Hyderabad / Secunderabad

Last Updated: 26 Jan 2025

Experience	Avg Annual Salary
Fresher (9 salaries)	₹2.9 L/yr - ₹4.2 L/yr
1 year (16 salaries)	₹1.1 L/yr - ₹4.5 L/yr
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2 years (20 salaries)	₹2.5 L/yr - ₹4.4 L/yr
3 years (13 salaries)	₹2.2 L/yr - ₹5 L/yr
4 years (5 salaries)	₹2.4 L/yr - ₹5 L/yr
5 years (5 salaries)	₹2.4 L/yr - ₹4 L/yr

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Salary related reviews for Firstsource Solutions

4.2

Rated by 7 employees for salary & benefits

Senior CSA in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Jan 2025

5.0

for Salary and Benefits

Likes

Salary always on time everything good.

Salary - Excellent

+2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

Job security - Bad

+3 more

Senior CSA in Navi Mumbai

Customer Success, Service & Operations Department

3.0

• posted on 10 May 2018

4.0

for Salary and Benefits

Likes

On time salary in account this the only one thing for this i like about working at first source BPO ltd

Salary - Good

+3 more

Dislikes

if you terminate or they terminates you (due to process mistake) they then least bothered to give salary or Full n final settlement they start blaming and even does not allow to enter premises...thats really dislikes about this company where we had given so much of our time.

Job security - Bad

+1 more

Team Lead Operations in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 15 Jan 2025

2.0

for Salary and Benefits

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Job security - Good

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

Salary - Poor

+5 more

WFM Analyst in Mumbai

Full Time

Data Science & Analytics Department

2.0

• posted on 10 Apr 2024

1.0

for Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

Salary - Bad

+4 more

Senior Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 06 Oct 2023

2.0

for Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

Skill development - Excellent

+3 more

Dislikes

No proper appraisal

Salary - Poor

+1 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Firstsource Solutions Senior CSA Salary FAQs

What is the salary of Senior CSA at Firstsource Solutions Hyderabad / Secunderabad?

Senior CSA salary at Firstsource Solutions in Hyderabad / Secunderabad ranges between ₹1.1 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 4% more than the average Senior CSA Salary in India. Salary estimates are based on 68 latest salaries received from various employees of Firstsource Solutions Hyderabad / Secunderabad.

How does the salary of a Senior CSA at Firstsource Solutions Hyderabad / Secunderabad compare with the average salary range for this job?

The average salary of a Senior CSA at Firstsource Solutions is 4% more than the average salary of a Senior CSA in Hyderabad / Secunderabad. To know exact salary insights, login to view.

What are the top skills required to work as a Senior CSA at Firstsource Solutions?

US Healthcare, csa, Customer Service, International Voice Process and UK Shift are some of the popular skills required to work as a Senior CSA at Firstsource Solutions Hyderabad / Secunderabad.

Which similar companies are paying more than Firstsource Solutions to a Senior CSA in Hyderabad / Secunderabad?

Furniture World Senior CSA Salary - ₹2.2 Lakhs to ₹5.2 Lakhs per year
Air India Sats Airport Services Senior CSA Salary - ₹2.7 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Senior CSA in companies similar to Firstsource Solutions in Hyderabad / Secunderabad?

Teleperformance Senior CSA Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year
IntouchCX Senior CSA Salary - ₹2.2 Lakhs to ₹3.8 Lakhs per year

What is the estimated take home salary of a Senior CSA at Firstsource Solutions in Hyderabad / Secunderabad?

The estimated take-home salary of a Senior CSA at Firstsource Solutions ranges between ₹23,383 per month to ₹24,845 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average Firstsource Solutions Senior CSA salary in India which ranges between ₹1.1 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior CSA at Firstsource Solutions in Hyderabad / Secunderabad?

According to AmbitionBox, 49% of the Firstsource Solutions Senior CSAs in Hyderabad / Secunderabad reported a notice period of 15 days or less, 27% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 72 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior CSA Salaries in Hyderabad / Secunderabad

Firstsource Solutions Senior CSA salary in Hyderabad / Secunderabad ranges between ₹1.1 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 68 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.