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Firstsource Solutions Customer Service Associate salaries in Bangalore / Bengaluru (Updated 2025)

Annual salary range
0 - 4 years exp.
₹1.1 Lakh - ₹5 Lakhs
Salary of majority employees
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At par with the average Customer Service Associate Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 4 years exp. (207 salaries)
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₹1.1 L/yr - ₹5 L/yr

Finance & Accounting
Customer Service Associate Salary
0 - 4 years exp. (19 salaries)
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₹2 L/yr - ₹3.3 L/yr

Engineering - Software & QA
Customer Service Associate Salary
0 - 4 years exp. (17 salaries)
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₹1.9 L/yr - ₹3 L/yr

Human Resources
Customer Service Associate Salary
0 - 3 years exp. (12 salaries)
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₹2.2 L/yr - ₹4 L/yr

Healthcare & Life Sciences
Customer Service Associate Salary
0 - 4 years exp. (11 salaries)
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₹2.2 L/yr - ₹3.8 L/yr

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Last Updated: 8 Mar 2025

Companies similar to Firstsource Solutions for Customer Service Associate in Bangalore / Bengaluru

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Firstsource Solutions Customer Service Associate Salary

0 - 4 years exp. (356 salaries)

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₹1.1 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Customer Service Associate Salary

0 - 4 years exp. (6 salaries)

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₹1.9 L/yr - ₹5 L/yr

arrow icon 15% more
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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (154 salaries)

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₹1.1 L/yr - ₹6 L/yr

arrow icon 16% more
1 job opening
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Accenture Customer Service Associate Salary

0 - 9 years exp. (440 salaries)

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₹0.9 L/yr - ₹7.8 L/yr

arrow icon 59% more
12 job openings
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Cognizant Customer Service Associate Salary

1 - 4 years exp. (4 salaries)

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₹2.7 L/yr - ₹3.2 L/yr

arrow icon 3% more
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₹1 L/yr - ₹5.5 L/yr

arrow icon 1% less
5 job openings
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₹1.4 L/yr - ₹5.6 L/yr

arrow icon 24% more
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₹1.1 L/yr - ₹4 L/yr

arrow icon 13% less
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₹1.5 L/yr - ₹4.7 L/yr

arrow icon 10% less
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HGS Customer Service Associate Salary

0 - 6 years exp. (19 salaries)

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₹1.2 L/yr - ₹3.9 L/yr

arrow icon 24% less
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iEnergizer Customer Service Associate Salary

0 - 4 years exp. (13 salaries)

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₹2.2 L/yr - ₹4 L/yr

arrow icon 8% more
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WNS Customer Service Associate Salary

2 - 7 years exp. (5 salaries)

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₹1.6 L/yr - ₹4.5 L/yr

arrow icon 22% more
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TTEC India Customer Service Associate Salary

0 - 6 years exp. (5 salaries)

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₹2.8 L/yr - ₹3.7 L/yr

arrow icon 10% more
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IntouchCX Customer Service Associate Salary

0 - 3 years exp. (4 salaries)

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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 5% more
2 job openings
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Sagility Customer Service Associate Salary

0 - 2 years exp. (4 salaries)

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₹2.5 L/yr - ₹3 L/yr

arrow icon 9% less
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₹2.8 L/yr - ₹3 L/yr

arrow icon 3% less
Customer Service Associate salary at Firstsource Solutions ranges between ₹1.1 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 356 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Associate in Bangalore / Bengaluru

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Experience wise Firstsource Solutions Customer Service Associate salaries in Bangalore / Bengaluru

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
Fresher  (61 salaries)

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₹1.1 L/yr - ₹3.4 L/yr
1 year  (156 salaries)

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₹1.9 L/yr - ₹4.8 L/yr
2 years  (74 salaries)

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₹1.7 L/yr - ₹4.2 L/yr
3 years  (41 salaries)

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₹1.8 L/yr - ₹4.3 L/yr
4 years  (24 salaries)

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₹2 L/yr - ₹5 L/yr
Firstsource Solutions Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

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0 - 4 years exp.

Manager

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3 - 18 years exp.

Customer Service Associate

0 - 4 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 128% hike

Assistant Manager

1 - 17 years exp.
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arrow icon 67% hike

From

To

Customer Service Associate

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0 - 4 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

Senior Associate Salary
(379 salaries)
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₹1.45 L/yr - ₹7 L/yr
Process Associate Salary
(173 salaries)
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₹1.8 L/yr - ₹6 L/yr
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₹1.7 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹4.8 L/yr
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₹2 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹2 L/yr - ₹4.6 L/yr

Top skills at Firstsource Solutions for Customer Service Associate

Customer Service Communication Skills international bpo customer support International Voice Process UK Shift upselling bpo UK Process non voice Back Office Non Voice Process Customer Handling Data Entry voice process
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Salary related reviews for Firstsource Solutions

2.8

Rated by 65 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Customer Success, Service & Operations Department

1.0
  •  posted on 08 May 2021

1.0
 for  Salary and Benefits

Likes

Worst company in bpo sector, less salay if u have exp they won't consider, worst management,

Dislikes

Enire things no support, no job security ,less salary, worst management, don't choose this company u won't get any experience and letter after competition of notice period please don't attend the interview Hr department is waste if we went for any help they won't give value to the employees.

read more
  • Salary - Bad
  • +6 more

Sky Department

3.0
  •  posted on 13 Jun 2020

3.0
 for  Salary and Benefits

Likes

The best part about working in Firstsource is the people.

  • Skill development - Good
  • +1 more

Dislikes

It was a very good experience until the pandemic came up and the company couldn't pay the salary to the employees and changing the process without no good selective system and had to resign due to that and they could not pay the incentives since January and which is a very bad thing from such a big company!

read more
  • Job security - Bad
  • +2 more

customer service Department

1.0
  •  posted on 13 Jun 2018

1.0
 for  Salary and Benefits

Likes

my teammates and other few were very freindly.. incentives and other pays are good, if money is what you are looking for , its the right place, but policies often change so does the incentives,,..

read more

Dislikes

Job security, pay varies, when comes to basic pay, the worst in the industry,. they pay the lowest because incentives but all dont get the same opportunity to earn incentives, transport and canteen facilities are terrible.. if career is your priority, then dont ever go there, if you are smart and if you only want money, then thats the place !! if you are quitting, HR team will never bother to retain because everyday they keep hiring!! one way transport and thr transportation deduction on salary are high!!

read more
  • Salary - Bad
  • +5 more

Call center - AGL process Department

4.0
  •  posted on 24 Oct 2018

5.0
 for  Salary and Benefits

Likes

...ot listen to you, no matter what the situation is, when it comes for sick leave. Exit process is complicated and you have to pay them instead of getting your fnf amount. My experience was good as I made some nice friends who all have quit the org along with me

read more
  • Salary - Excellent
  • +2 more

Dislikes

I dislike almost everything. Its not a good org to build your future

  • Promotions - Poor
  • +2 more
see more salary related reviews

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Firstsource Solutions Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Firstsource Solutions Bangalore / Bengaluru?
Customer Service Associate salary at Firstsource Solutions in Bangalore / Bengaluru ranges between ₹1.1 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 1% less than the average Customer Service Associate Salary in India. Salary estimates are based on 356 latest salaries received from various employees of Firstsource Solutions Bangalore / Bengaluru.
How does the salary of a Customer Service Associate at Firstsource Solutions Bangalore / Bengaluru compare with the average salary range for this job?
The average salary of a Customer Service Associate at Firstsource Solutions is 1% less than the average salary of a Customer Service Associate in Bangalore / Bengaluru. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at Firstsource Solutions?
Customer Service, Communication Skills, international bpo, customer support and International Voice Process are some of the popular skills required to work as a Customer Service Associate at Firstsource Solutions Bangalore / Bengaluru.
Which similar companies are paying more than Firstsource Solutions to a Customer Service Associate in Bangalore / Bengaluru?
  • Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
  • Concentrix Corporation Customer Service Associate Salary - ₹1.4 Lakhs to ₹5.6 Lakhs per year
  • WNS Customer Service Associate Salary - ₹1.6 Lakhs to ₹4.5 Lakhs per year
  • Tech Mahindra Customer Service Associate Salary - ₹1.1 Lakhs to ₹6.0 Lakhs per year
  • TCS Customer Service Associate Salary - ₹1.9 Lakhs to ₹5.0 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to Firstsource Solutions in Bangalore / Bengaluru?
  • TTEC India Customer Service Associate Salary - ₹2.8 Lakhs to ₹3.7 Lakhs per year
  • iEnergizer Customer Service Associate Salary - ₹2.2 Lakhs to ₹4.0 Lakhs per year
  • IntouchCX Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.3 Lakhs per year
  • Cognizant Customer Service Associate Salary - ₹2.7 Lakhs to ₹3.2 Lakhs per year
  • Teleperformance Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at Firstsource Solutions in Bangalore / Bengaluru?
The estimated take-home salary of a Customer Service Associate at Firstsource Solutions ranges between ₹21,050 per month to ₹22,697 per month in Bangalore / Bengaluru. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Associate salary in India which ranges between ₹1.1 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at Firstsource Solutions in Bangalore / Bengaluru?
According to AmbitionBox, 50% of the Firstsource Solutions Customer Service Associates in Bangalore / Bengaluru reported a notice period of 15 days or less, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 145 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Associate salary in Bangalore / Bengaluru ranges between ₹1.1 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 356 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.