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Firstsource Solutions Senior Customer Service Executive salaries in Bangalore / Bengaluru (Updated 2025)

Annual salary range
1 - 8 years exp.
₹2 Lakhs - ₹5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Senior Customer Service Executive Salary in BPO Companies for 1 - 8 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
1 - 8 years exp. (54 salaries)
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₹2 L/yr - ₹5 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
2 - 4 years exp. (7 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

Engineering - Software & QA
Senior Customer Service Executive Salary
2 - 4 years exp. (3 salaries)
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₹2.7 L/yr - ₹4.7 L/yr

Sales & Business Development
Senior Customer Service Executive Salary
1 - 6 years exp. (3 salaries)
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₹3 L/yr - ₹5 L/yr

Project & Program Management
Senior Customer Service Executive Salary
3 - 5 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.1 L/yr

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Last Updated: 2 Apr 2025

Companies similar to Firstsource Solutions for Senior Customer Service Executive in Bangalore / Bengaluru

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Firstsource Solutions Senior Customer Service Executive Salary

1 - 8 years exp. (103 salaries)

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₹2 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.6 L/yr - ₹5.5 L/yr

arrow icon 12% more
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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 22% less
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₹3 L/yr - ₹5.1 L/yr

arrow icon 9% more
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₹2.5 L/yr - ₹6 L/yr

arrow icon 18% more
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HGS Senior Customer Service Executive Salary

1 - 7 years exp. (18 salaries)

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₹2 L/yr - ₹3.7 L/yr

arrow icon 16% less
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₹3 L/yr - ₹4 L/yr

arrow icon 4% less
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WNS Senior Customer Service Executive Salary

2 - 9 years exp. (11 salaries)

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₹2.7 L/yr - ₹4.5 L/yr

arrow icon 19% more
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₹2.5 L/yr - ₹4 L/yr

arrow icon 12% less
Senior Customer Service Executive salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 103 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Service Executive in Bangalore / Bengaluru

4d ago
₹3.8 Lakhs
1 year exp.
1w ago
₹3.1 Lakhs
8 years exp.
2mo ago
₹3 Lakhs
1 year exp.
4mo ago
₹5 Lakhs
2 years exp.
4mo ago
₹4 Lakhs
2 years exp.
5mo ago
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6 years exp.
8mo ago
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2 years exp.
8mo ago
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5 years exp.
9mo ago
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2 years exp.
9mo ago
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1 year exp.

Experience wise Firstsource Solutions Senior Customer Service Executive salaries in Bangalore / Bengaluru

Last Updated: 2 Apr 2025

Experience Avg Annual Salary
1 year  (14 salaries)

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₹2 L/yr - ₹3.8 L/yr
2 years  (22 salaries)

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₹2 L/yr - ₹5 L/yr
3 years  (18 salaries)

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₹2 L/yr - ₹4.5 L/yr
4 years  (13 salaries)

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₹2 L/yr - ₹5 L/yr
5 years  (13 salaries)

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₹2 L/yr - ₹5 L/yr
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Firstsource Solutions Senior Customer Service Executive Salary and Career Growth

From

To

Senior Customer Service Executive

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1 - 8 years exp.

Manager

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3 - 18 years exp.

Senior Customer Service Executive

1 - 8 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 72% hike

Assistant Manager

1 - 17 years exp.
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arrow icon 71% hike

From

To

Senior Customer Service Executive

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1 - 8 years exp.

Deputy General Manager

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9 - 21 years exp.

From

To

Senior Customer Service Executive

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1 - 8 years exp.

Senior Quality Analyst

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3 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹1.65 L/yr - ₹5 L/yr
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₹1.7 L/yr - ₹5.5 L/yr
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₹1.8 L/yr - ₹4.5 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹2 L/yr - ₹4.6 L/yr
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₹2.78 L/yr - ₹3.6 L/yr

Top skills at Firstsource Solutions for Senior Customer Service Executive

International Voice Process International BPO International Process Customer Service international process Customer Service Customer Handling Communication Skills BPO Non Voice International Voice Process US Process Customer Support Chat Process Customer Handling Chat Support

Salary related reviews for Firstsource Solutions

2.8

Rated by 23 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Sep 2023

1.0
 for  Salary and Benefits

Likes

Apart from timely salary, nothing else to like.

Dislikes

The work culture is of stone era. The management is full of old school hitlers who are never open to suggestions. They are reluctant to make even tiniest of change.

read more
  • Salary - Bad
  • +5 more

Other Department

1.0
  •  posted on 25 Feb 2022

1.0
 for  Salary and Benefits

Likes

Nothing but torture, demotivate people don't provide good salary

Dislikes

They do not value an individual's unique strengths, which is why take back my suggestions of the times. I do not receive any appreciation. They treat employees like slave especially managers. Few supervisor don't even know process unable to answer doubts or query and act as if they know everything. They know nothing but very interested in others personal life. Few supervisors are very hardworking and knowledgeable but most of them are useless. Politics Politics Politics... Initially during my training days it was fun and nice however had very bad experience with this company.

read more
  • Salary - Bad
  • +6 more

Research & Development Department

4.0
  •  posted on 30 Nov 2019

3.0
 for  Salary and Benefits

Likes

Teammates and learning teammates are nice persons and Good in team activity. Firstsource is Good place to learn about career and people

read more
  • Skill development - Excellent
  • +3 more

Dislikes

Salary and appraisal are very worst there is no correcf salary for persons working in healthcare exchange.. No cab facilities no free Food providing

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Firstsource Solutions Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru?
The average salary of a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru typically ranges from ₹2.0 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Senior Customer Service Executive in Bangalore / Bengaluru at Firstsource Solutions earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Senior Customer Service Executive Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru?
The estimated take-home salary of a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru typically ranges from ₹26,403 to ₹27,821 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru?
To be a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru, the key skills required include:

  • - International Voice Process
  • - International BPO
  • - International Process
  • - Customer Service
  • - international process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Senior Customer Service Executive in India?
WNS ₹2.7 Lakhs to ₹4.5 Lakhs per year
iEnergizer ₹2.5 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation ₹1.6 Lakhs to ₹5.5 Lakhs per year
IntouchCX ₹3.0 Lakhs to ₹5.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to Firstsource Solutions in Bangalore / Bengaluru?
The salary of a Senior Customer Service Executive at companies similar to Firstsource Solutions in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Alorica ₹3.0 Lakhs to ₹4.0 Lakhs per year
Infosys BPM ₹2.5 Lakhs to ₹4.0 Lakhs per year
HGS ₹2.0 Lakhs to ₹3.7 Lakhs per year
Conneqt Business Solutions ₹1.6 Lakhs to ₹3.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru?
The salary growth for a Senior Customer Service Executive at Firstsource Solutions in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Bangalore / Bengaluru can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
1 year ₹2.0 Lakhs to ₹3.8 Lakhs per year
2 years ₹2.0 Lakhs to ₹5.0 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.5 Lakhs per year
4 years ₹2.0 Lakhs to ₹5.0 Lakhs per year
and so on.

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Firstsource Solutions Senior Customer Service Executive salary in Bangalore / Bengaluru ranges between ₹2 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 103 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.