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3.6

based on 10.1k Reviews

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Infosys BPM Senior Customer Service Executive salaries in Bangalore / Bengaluru (Updated 2025)

Annual salary range
2 - 7 years exp.
₹2.5 Lakhs - ₹4 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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15% less than the average Senior Customer Service Executive Salary in BPO Companies for 2 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
2 - 7 years exp. (5 salaries)
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₹2.5 L/yr - ₹4 L/yr

Engineering - Software & QA
Senior Customer Service Executive Salary
2 - 6 years exp. (3 salaries)
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₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 18 Mar 2025

Companies similar to Infosys BPM for Senior Customer Service Executive in Bangalore / Bengaluru

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Infosys BPM Senior Customer Service Executive Salary

2 - 7 years exp. (8 salaries)
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₹2.5 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Concentrix Corporation Senior Customer Service Executive Salary

1 - 9 years exp. (122 salaries)
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₹1.6 L/yr - ₹5.5 L/yr

arrow icon 27% more
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Firstsource Solutions Senior Customer Service Executive Salary

1 - 8 years exp. (103 salaries)
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₹2 L/yr - ₹5 L/yr

arrow icon 13% more
 1 job opening
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Conneqt Business Solutions Senior Customer Service Executive Salary

1 - 8 years exp. (94 salaries)
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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 12% less
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iEnergizer Senior Customer Service Executive Salary

0 - 8 years exp. (30 salaries)
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₹2.5 L/yr - ₹6 L/yr

arrow icon 33% more
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HGS Senior Customer Service Executive Salary

1 - 7 years exp. (18 salaries)
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₹2 L/yr - ₹3.7 L/yr

arrow icon 5% less
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WNS Senior Customer Service Executive Salary

2 - 9 years exp. (11 salaries)
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₹2.7 L/yr - ₹4.5 L/yr

arrow icon 34% more
Senior Customer Service Executive salary at Infosys BPM ranges between ₹2.5 Lakhs to ₹4 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 8 latest salaries received from various employees of Infosys BPM .

Latest annual salaries shared by Infosys BPM Senior Customer Service Executive in Bangalore / Bengaluru

2w ago
₹4 Lakhs
3 years exp.
1y ago
₹3 Lakhs
2 years exp.

Experience wise Infosys BPM Senior Customer Service Executive salaries in Bangalore / Bengaluru

Last Updated: 18 Mar 2025

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹2.8 L/yr - ₹3.6 L/yr
3 years (AmbitionBox Estimate)

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₹2.8 L/yr - ₹3.6 L/yr
4 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
6 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
View all

Similar Designation salaries in Infosys BPM

Senior Associate Salary
(98 salaries)
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₹2.25 L/yr - ₹6.53 L/yr
Customer Service Executive Salary
(22 salaries)
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₹2.25 L/yr - ₹4.3 L/yr
Customer Support Executive Salary
(11 salaries)
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₹2.3 L/yr - ₹5.51 L/yr
Sales Executive Salary
(4 salaries)
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₹2.4 L/yr - ₹4 L/yr
Customer Care Executive Salary
(4 salaries)
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₹2.58 L/yr - ₹3.2 L/yr
Customer Service Representative Salary
(3 salaries)
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₹2.95 L/yr - ₹4 L/yr

Top skills at Infosys BPM for Senior Customer Service Executive

Inbound Voice Process Outbound Process International BPO International Call Center International Voice Process US Process International Process Voice Support Inbound Customer Service Inbound Process Voice Process Inbound Calls BPO Voice Outbound Calling

Salary related reviews for Infosys BPM

2.9

Rated by 3 employees for salary & benefits

Senior Customer Service Executive in Bangalore / Bengaluru

Teaching & Training Department

4.0
  •  posted on 31 Oct 2019
2.0
 for  Salary and Benefits

Likes

...ife miserable. We were even asked to stay overnight and work during strike days. Worst part was, there was negligible night shift allowance and no annual bonus. No Diwali or New Year bonus. Annual hike of may be around 1000/- !!! Come work and go was the attitude borne by the company. Infosys job was safe but Infosys never cared for its employees and their happiness. It was a complete mechanical life. So I said thank you to the Company which gave me bread and butter so long and moved on.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

-do-

  • Salary - Poor
    • +2 more

Team Lead in Pune

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 24 Dec 2022
1.0
 for  Salary and Benefits

Likes

learning opportunities Campus environment and facilities except transport CSR activities Having great culture and multiple things are available within campus You can say it's mini town You find everything From stationary shop to accommodation, Multiple food courts with multiple food varieties, multiple courts and grounds for sports activities,gym, jacuzzi, steam bath, loundry restaurant are available within campus

read more
  • Skill development - Excellent
    • +5 more

Dislikes

Compensation and benefits Transport charges

  • Salary - Bad

Senior Associate in Hyderabad / Secunderabad

Full Time

 · 

Apple mappings Department

3.0
  •  posted on 28 Jun 2022
3.0
 for  Salary and Benefits

Likes

Good work environment and culture. Team mate's are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.

read more

Dislikes

There is a lot of politics the management doesn't address our issues. Salary is decent but career growth is slow

read more

Team Lead in Hyderabad / Secunderabad

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 30 Jul 2022
1.0
 for  Salary and Benefits

Likes

Good scope of learning and innovation, job security is top notch

  • Skill development - Good
    • +3 more

Dislikes

Compensation and benefits for long term employees are very poor. No band correction as per market standards. Ready to pay 40% hike for external hire but not even 10% for internal resources.

read more
  • Salary - Bad

Team Lead in Pune

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 09 Apr 2022
2.0
 for  Salary and Benefits

Likes

Work culture and opportunities.

  • Work-life balance - Good

Dislikes

Compensation and the tenure for growth. Here you would get all opportunities and exposure but the value to your service will not be as expected. Almost 2 years into the organization with good ratings yet no revision of Compensation.

read more
  • Salary - Poor
    • +2 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
Verified Icon
·
works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Infosys BPM Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru?
The average salary of a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru typically ranges from ₹2.5 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Senior Customer Service Executive in Bangalore / Bengaluru at Infosys BPM earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Service Executive Salaries at Infosys BPM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 Infosys BPM employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru?
The estimated take-home salary of a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru typically ranges from ₹23,051 to ₹24,519 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of Infosys BPM . Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru?
To be a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru, the key skills required include:

  • - Inbound Voice Process
  • - Outbound Process
  • - International BPO
  • - International Call Center
  • - International Voice Process

These skills are highly valued at Infosys BPM and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Infosys BPM for Senior Customer Service Executive in India?
WNS ₹2.7 Lakhs to ₹4.5 Lakhs per year
iEnergizer ₹2.5 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation ₹1.6 Lakhs to ₹5.5 Lakhs per year
Firstsource Solutions ₹2.0 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Infosys BPM , depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to Infosys BPM in Bangalore / Bengaluru?
The salary of a Senior Customer Service Executive at companies similar to Infosys BPM in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HGS ₹2.0 Lakhs to ₹3.7 Lakhs per year
Conneqt Business Solutions ₹1.6 Lakhs to ₹3.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru?
The salary growth for a Senior Customer Service Executive at Infosys BPM in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Bangalore / Bengaluru can expect the following growth trajectory at Infosys BPM :

Experience Average Salary Range
2 years ₹2.8 Lakhs to ₹3.6 Lakhs per year
3 years ₹2.8 Lakhs to ₹3.6 Lakhs per year
4 years ₹2.9 Lakhs to ₹3.7 Lakhs per year
5 years ₹2.9 Lakhs to ₹3.7 Lakhs per year
and so on.

Tell us how to improve this page.

Infosys BPM Senior Customer Service Executive salary in Bangalore / Bengaluru ranges between ₹2.5 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 Infosys BPM latest salaries received from various employees of Infosys BPM .