AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by WNS IT Helpdesk Reviews
Rating distribution
Category Ratings
Company culture
Job security
Salary
Work-life balance
Skill development
Promotions
Work satisfaction
Jobseekers also viewed
1 review found
IT Helpdesk in Gurgaon nh8
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very bad experience
Dislikes
Management is too bad
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Top trending discussions
Similar Designation Reviews
Desktop Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment is very good. Peoples are supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
L1 Support Engineer in Pune (working remotely)
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Managers are supporting
Dislikes
Management is not proper while working is doing it team like system development troubleshooting hardware/software etc
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
L2 Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Exllent collaboration
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less job securities
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
System Administrator in Indore
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Promotion, salary perk, Management
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Desktop Support Engineer in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have worked in wns for 2 year, the company is good for work we learnt lots of things.
- Skill development - Excellent
Dislikes
They are giving very less salary according to the experience.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager Information Technology in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
L2 Engineer in Visakhapatnam
Full Time
It Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice working in WNS
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Don't have any idea
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Visakhapatnam
Full Time
Desktop Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No other activities like party dj other activities
Work Details
Not bad 😃😄 not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
NOC Engineer in Mumbai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work from home facility
- Skill development - Good
Dislikes
No dislike as of now
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
L2 Technical Support Engineer in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I could not improve technical skills with this company
Dislikes
I could not improve my skills
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Other WNS Reviews
Senior Group Manager in Pune
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
There is no culture or ethics they follow. It’s not like so much of work there. The management is worst there. They firmly believe in micro management. For example you joined as a people manager, then you are expected to follow a bossy culture within your subordinates. That is the primary requirement here. I would not suggest my worst enemy to join that environment. And I was not part of operations and I was in senior management....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Manager in Pune (working remotely)
Full Time
Procurement & Supply Chain - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture.
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Increments are terrible. Zero finanacial growth. I got 1% increments on my promotion.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Group Manager in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work pressures are ok ok. A month in a whole year is what would be high pressure enviroment. Otherwise it's chill Job security is very high but problem with that is that even those not performing keep sailing thus making me feel performance is not very valued
- Job security - Excellent
- Work-life balance - Good
Dislikes
Salary is quite low. There is hardly any skill development from the company.. its like throw them in the water and hope they swim. So all skill development will come if you take initiatives
- Salary - Poor
- Skill development - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in New Delhi
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don’t see any good activity regarding to my work and life balance.
Dislikes
There is to much favouritism and all manager do partiality. If someone raise that concern to higher management then that on will target to make it out from the company
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible schedule. Work life balance.
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: other
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Process Associate in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Dont join here Worst work culture And worst management... I have worked for 3 years here but no hikes no recognitions... Pure office politics
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Despite of micro management and bias behaviour of managers HR people connect with employees and ask for feedback hear from both sides
Dislikes
Micro management, Manager' Bias behaviour, partiality with teams, lower increament, lower chances of getting promotion due to manager bias behaviour,less opportunities to get chance for abroad travel or transition
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Group Manager in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here’s an example of an average/poor review for someone who worked with WNS for 12 years: --- Review: While their long tenure at WNS demonstrates loyalty and commitment, their overall performance during this time was average. They met basic expectations but showed limited initiative in taking on additional responsibilities or driving innovation. Growth in key skills and adaptability to new challenges seemed slower than expected, which impacted their ability to consistently deliver high-quality outcomes. There is room for improvement in proactiveness, strategic thinking, and leadership capabilities....Read More
- Job security - Good
Dislikes
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Selfish Company. Very minimum Salary hike. Pathetic transport. They pick up and drop employees like dogs. They treat employees as money making machines for them. Promotions goes to those who doesn't work.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate Operations in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WNS is a great opportunity for freshers, especially for women, as they offer safe home drop services during night shifts. This makes it a reliable and convenient choice for those looking to start their career with added safety and support.
Dislikes
While WNS offers home drop services for women during night shifts, it's important to note that this service is not extended to male employees. Additionally, promotions and salary increments are not up to expectations, and there are concerns regarding office politics and a lack of support from upper management.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Claim your company page and respond to reviews as an employer.
People also ask about WNS's IT Helpdesks
Tell us how to improve this page.
WNS Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1 WNS review submitted by WNS employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you.- Home >
- Reviews >
- WNS Reviews >
- WNS IT Helpdesk Reviews
TCS
Infosys
HCLTech
Tech Mahindra
