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WNS Customer Success, Service & Operations Department Reviews

Updated 29 Jan, 2025
Overall Rating
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3.5/5
based on 276 reviews

Rating distribution

Category Ratings

3.7

Job security

3.4

Work-life balance

3.3

Company culture

3.2

Skill development

3.2

Work satisfaction

3.0

Salary

2.7

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

69% employees reported

Monday to Friday

Monday to Friday

63% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

66% employees reported

Gender based rating

3.5
female

Rated by Women

889 reviews

3.4
male

Rated by Men

2k reviews

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Top Mentions in WNS Customer Success, Service & Operations Department Reviews

276 reviews found for "work culture"

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People also ask about WNS's Customer Success, Service & Operations Department

Is WNS's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 276 employee reviews, it's clear that most employees have an average experience working at WNS's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does WNS's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, WNS's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 276 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at WNS's Customer Success, Service & Operations Department, click here .
How is the work culture at WNS's Customer Success, Service & Operations Department?
Work culture at WNS's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 276 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at WNS's Customer Success, Service & Operations Department, click here .
How is the job security at WNS's Customer Success, Service & Operations Department?
Based on 276 reviews on AmbitionBox, WNS's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at WNS's Customer Success, Service & Operations Department. To read reviews about job security at WNS's Customer Success, Service & Operations Department, click here .
Is work from home available at WNS's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of WNS's Customer Success, Service & Operations Department employees work from home permanently, 69% work from the office, and 24% follow a hybrid model, based on 320 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at WNS's Customer Success, Service & Operations Department, click here.
How do I get a job at WNS's Customer Success, Service & Operations Department?
To get a job at WNS's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top WNS interview questions and practice your responses to prepare thoroughly.

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