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WNS

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3.4

based on 10.6k Reviews

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WNS Customer Service Executive Pune Reviews

based on 30 reviews
Updated 22 Oct, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.4

Job Security

4.3

Work-Life balance

4.1

Work Satisfaction

4.0

Company culture

3.7

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in WNS Customer Service Executive Pune Reviews

30 reviews found

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What people are saying about WNS

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a compliance analyst
5d
Need Insights on WNS global services - Culture, WFH, and Work Environment
Hi all, I've recently been offered a position at WNS (Bengaluru) and would appreciate any insights on the company's culture, work environment, WFH flexibility, and work-life balance. Your feedback will help me make a well-informed decision.
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People also ask about WNS, Pune Customer Service Executives

Is WNS, Pune a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 30 employee reviews, it's clear that most customer service executives have a positive experience working at WNS, Pune. Skill development holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does WNS, Pune pay their Customer Service Executives well?
According to AmbitionBox reviews, WNS, Pune customer service executives rate their salary and benefits at 3.7 out of 5, based on 30 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS, Pune's customer service executives salaries here and to read reviews specifically about salary and benefits at WNS, Pune for customer service executives, click here.
How is the work culture at WNS, Pune for Customer Service Executives?
Work culture at WNS, Pune for customer service executives is rated 4.0 out of 5 by 30 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at WNS, Pune. To read reviews specifically about work culture at WNS, Pune for customer service executives, click here.
How is the job security at WNS, Pune for Customer Service Executives?
Based on 30 reviews on AmbitionBox, WNS, Pune's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at WNS, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at WNS, Pune for customer service executives, click here.

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WNS Customer Service Executive Reviews by Locations

WNS Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 30 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 38% of employees reported the working days at W...NS as Rotational Shift. 59% employees reported the work timings at WNS as Flexible timing. Read more

Gender Based Ratings for WNS Customer Service Executive Pune

based on 28 reviews
5.0
Rated by 6 Women

Rated 4.9 for Work-Life Balance and 4.9 for Salary & Benefits

women
4.4
Rated by 22 Men

Rated 4.5 for Work-Life Balance and 4.5 for Skill Development

men

Working Days for WNS Customer Service Executive Pune

based on 30 reviews
Rotational Shift
38%
Monday to Friday
33%
Monday to Saturday
17%
Alternate Saturday off
6%
Other
6%

Work Timings for WNS Customer Service Executive Pune

based on 30 reviews
Flexible timing
Strict (2pm - 11pm)
Strict (1.30pm - 10.30pm)
59%
7%
7%
27% employees reported other strict timings

Shift Timings for WNS Customer Service Executive Pune

based on 30 reviews
Day shift
100%

Business Travel for WNS Customer Service Executive Pune

based on 30 reviews
No travel
78%
Within city
22%
WNS Customer Service Executive Salaries in Pune
based on 73 salaries
₹1.1 L/yr - ₹6.5 L/yr
23% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for WNS Customer Service Executive Pune
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
degree
Professional degree assistance
2 total responses
+2 more benefits
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