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WNS

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3.4

based on 12.2k Reviews

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WNS Customer Service Executive Pune Reviews

Updated 11 Mar, 2025
Overall Rating
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4.0/5
based on 33 reviews

Rating distribution

Category Ratings

4.4

Job security

4.3

Skill development

4.1

Work satisfaction

4.0

Work-life balance

3.8

Salary

3.7

Company culture

3.1

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What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

40% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

75% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

8 reviews

4.4
male

Rated by Men

23 reviews

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Top Mentions in WNS Customer Service Executive Pune Reviews

33 reviews found

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1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about WNS, Pune Customer Service Executives

Is WNS, Pune a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 33 employee reviews, it's clear that most customer service executives have a positive experience working at WNS, Pune. Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.1.
Does WNS, Pune pay their Customer Service Executives well?
According to AmbitionBox reviews, WNS, Pune customer service executives rate their salary and benefits at 3.8 out of 5, based on 33 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS, Pune's customer service executives salaries here and to read reviews specifically about salary and benefits at WNS, Pune for customer service executives, click here .
How is the work culture at WNS, Pune for Customer Service Executives?
Work culture at WNS, Pune for customer service executives is rated 3.7 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at WNS, Pune for customer service executives, click here .
How is the job security at WNS, Pune for Customer Service Executives?
Based on 33 reviews on AmbitionBox, WNS, Pune's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at WNS, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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WNS Customer Service Executive Reviews by Locations

WNS Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 33 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 40% of employees reported the working days at W...NS as Rotational Shift. 60% employees reported the work timings at WNS as Flexible timing. Read more
WNS Customer Service Executive Salaries in Pune
based on 77 salaries
₹1.2 L/yr - ₹5.2 L/yr
21% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for WNS Customer Service Executive Pune
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
degree
Professional degree assistance
2 total responses
+2 more benefits
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