Teleperformance Quality and Training Team Lead Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
3.0/5
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Category Ratings
4.0
Company culture
4.0
Work-Life balance
3.0
Work Satisfaction
2.0
Job Security
2.0
Skill development
2.0
Promotions/Appraisal
1.0
Salary & Benefits
Teleperformance is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Quality and Training Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2024
Likes
Less salary but for people who like work life balance and like work from home it is good but these days they are asking to come to office once a month, ijp promotion is very lengthy and not too transparent
Dislikes
Mainly salary, and transparency in ijp's and promotion is there,
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
Mohali
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Work culture, job satisfaction and job sequrity is good.
Dislikes
Salary distribution, appraisal and grade wise salary increase was not good. Some time I found grade 4 take salary less then grade 2.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Jaipur
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2024
Likes
Teleperformance 's approach to employee relations, characterized by recognition, support , and transparency , contributes significantly to overall job satisfaction and loyalty
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Job is secured till the time you are not doing anything against company policy.
Dislikes
They are not even giving near to market standards package and promotional increment from grade 1 to grade 2 is up to 15% only that too when u have exceed expectations ratings, so usually who get promoted from grade are usually getting just 10-12% of increment on their existing CTC.apart from that politics is obviously dirty and favouritism is on peak.
Work Details
Work policy:
They call us in office randomly sometimes depending on requirement for team meetings
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Indore
Full Time
·
Quality Assurance - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Aug 2024
Likes
The thing I like the most about the TP that it hires needy people with physical disabilities so that they can too take their responsibilities and can go ahead. They do respect every field of employees whether it's an agent, security guard, house keeper. They do respect all of them.
Dislikes
There is none.
Quality Analyst in
Jaipur
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2024
Likes
From my very call as an agent , I know I was part of somthing special Teleperformance provides ample opportunities for growth , particularly for freshers like myself
Dislikes
Everything is great here
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Indore
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 May 2024
Likes
The job is very interesting and the team is very supportive . I never thought I would actually do well because I had to unlearn many things and adapt to new learnings but I had a lot of support from my
trainers and leaders .
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Indore
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2024
Likes
Many games and events are held and festivals are also celebrated . My teammates are very supportive and the company policies like leaves , Mediclaim , etc are excellent as well .
Dislikes
No dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Kolkata
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 06 May 2024
Likes
Location & my Colleagues' were too good. Rest nothing was impressive.
Dislikes
The management. Salary hike. After 3 years got the promotion. However new associate's salary was higher than me. It was a terrible feelings.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Jaipur
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Teleperformance is the nice place to work with job security . working in Teleperformance offers you the opportunities to work with the latest technologies .
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Jaipur
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2024
Likes
"Teleperformance distinguishes itself through its strong sense of community and belonging . The company values teamwork and collaboration , creating a supportive environment where employees can thrive ."
Dislikes
I Have no dislikes in TP.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
According to me no one is like this organization, due to very ,everyone hate company🤐
Dislikes
According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.
Non Voice Agent in
Jaipur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
There is nothing good to say about this company. Bad managers, bad team leaders, stupid rules. No matter what problem you have, any urgency, any trouble you face, these people will not let you take leave. If your house catches fire and you have to go home then the team leaders and managers of the company will ask you to go after a half day. Because whatever was supposed to happen has already happened, what is the point of going on now? So these types of team leaders and managers you will get there. You will have to take permission before going to the washroom, before going for the lunch break just like a school. You will feel that your school days are back. At the end of the day they scold you for not completing your targets and there is no etiquettes, manners nothing. Team leaders will talk to you as if you have asked for a share in their property. The managers will treat you like a servant. Everything depends on the politics of the company. You have to be involved in each and every gossip that is going on in the office (wheather it is good or bad); only then you will get promoted; otherwise, you are just a servant for them and nothing else....Read More
Dislikes
You will also get a chance to see the romance of different couples every day in office lifts. I am not afraid if my name appears in these reviews. Because where I am working now, this job location, this salary, this working environment is beyond the scope of teleperformance.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Talent Acquisition Executive in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
Did not get any support from my team . Poor management.. once you raise your consern, they will try to kick you out of the company.very bad management
Dislikes
Poor management, ni support, not salary hike , no promotions
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Support Executive in
Indore
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Worst worst worst Company. No work life balance, no job security. U have to be manager's favorite for promotions.Unprofessional managers who will humiliate one or the other Employee.There is nothing to like about TP.
Dislikes
For WFH they don't have proper login tracker. For 8 hrs u have to login 10 hrs.Even For 7.50 login time they mark as half day and deduct amount from your salary. Plus the TL is another headache, u need to keep sayin him to correct the attendance.
Incident Manager in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Good to work.of you want a slow and in your comfort zone - with ok to bad pay and increment scale
Dislikes
No worst working for . No one appreciate your work . Specially if you are part of IT team . My laptop has a SSD issue I had told my company n number of time but no one listen and it's been 1.5 year I have been telling about same to.multiple leadership. But uhhh . High leadership is just worst . No good changes . I missed time when vikas was our director . New leadership joins . Make useless changes remove alll our benefits . Decreased increament scale . Company show no appreciation for employee. You will never getting any bonus, no diwali or holi or new year gifts. Nothing . I hate that new management don't apreate there IT....Read More
Customer Care Executive in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Dec 2024
Likes
they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.
Dislikes
1 bad HR services never meet my HR
2 no job security they fire employees with out any reason. they made foolish reasons of there own.
3 they hire employees in august for diwali festival season after season end job end.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Mohali
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
You can expect your salary before the date.
Supportive trainers and all other seniors.
Dislikes
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work Details
Work policy:
My working mode was working from home and there is only week off.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Dislikes
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Team Lead in
Indore
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security is good.
Dislikes
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
People also ask about Teleperformance's Quality and Training Team Leads
How is Teleperformance to work for?
Teleperformance is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Teleperformance is known for Company culture which is rated at the top and given a rating of 4.0. However, Salary & Benefits is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 1.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 4.0 at Teleperformance by 1 employees. While job security is rated 2.0 and work-life balance is rated 4.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.