Teleperformance Data Customer Service Associate Reviews

Likes

Did not get any support from my team . Poor management.. once you raise your consern, they will try to kick you out of the company.very bad management

Dislikes

Poor management, ni support, not salary hike , no promotions

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

Likes

Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.

Dislikes

Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.

Dislikes

The salary growth and appraisal are very poor. There is hardly any salary growth here.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend

Work Details

Work related travel: This is a desk job.

Likes

No likes

Dislikes

The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is well known company and I was happy to work in the company. My maximum experience was fantastic with TP.

Dislikes

I dislike the management of Teleperformance. Their is no any management for employee care. HR and EC department are not able to take any decisions in favor of employees. All the department are dependent on higher managers, who are doing partiality and favourtism with the employees according to their religion. After giving of 6 years of loyalty and stability to the company, I'm facing issue of racism, disrespect, managers showing down to sikh religion and comments on character. They always want to go on trips with female employees, but after denying them they doing all the things which impacted on professional life. There was not any plan to leave the company but managers giving lots of mental stress everyday by saying alots of inappropriate and unprofessional words. So at the end I'm forced by them to resign. Their is no any right to speak about these issue, because their is no rule against the management. Also they are not paying for overtime what employees did as per business requirements, which is totally against the labor law. Now they are creating problems in full & final settlement. I just want fair decisions on all of the above and want to clear my overtime and final settlement along with experience letter....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I enjoy working at Teleperformance for several reasons, including its diverse and inclusive work environment, opportunities for career advancement, comprehensive training programs, and the chance to work with a variety of global clients. The company also often emphasizes employee well-being and engagement through various initiatives and benefits.

Dislikes

Nothing, It is great place to work.

Likes

None

Dislikes

If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.

Likes

You'll get to learn a lot about improving processes and using new technology .

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...

Dislikes

Pathetic organization

Likes

The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.

Dislikes

Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More

Work Details

Work related travel: This is a desk job.

Likes

Dont apply for job at Teleperformance because any day process may get ramp down and mgmt will false promises you by saying will shift you another process but that not case... They dont have proper trainner to train the new joinee, ops Manager are not supportive, HR only concern of smoking, you will get HR at smoking zone... They only support for smoking. If you want your career should be strong enough dont go for Teleperformance at all....Read More

Dislikes

Company policy for IJP is big scam at Teleperformance. All Managers are fraud at Teleperformance. They become managers by their tounge work and not by brain work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like. Extremely disorganised, artificial and two-faced culture.

Dislikes

Extremely disorganised, artificial and two-faced culture. They promise something, but work in a different direction, with complete lack of understanding of the outcome. Not at all employee centric or practical execution oriented.

Likes

According to me no one is like this organization, due to very ,everyone hate company🤐

Dislikes

According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.