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Teleperformance
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Filter reviews by Teleperformance Telecaller Reviews
Overall Rating
based on 186
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
58% employees reported
Monday to Saturday
36% employees reported
Flexible timing
51% employees reported
No travel
58% employees reported
View more detailed insights
Gender based rating
Rated by Women
94 reviews
Rated by Men
74 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Telecallers
Is Teleperformance a good place to work for Telecallers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 186 employee reviews, it's clear that most telecallers have a positive experience working at Teleperformance.
Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.7.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Teleperformance pay their Telecallers well?
According to AmbitionBox reviews, Teleperformance telecallers rate their salary and benefits at 3.8 out of 5, based on 186 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's telecallers salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for telecallers,
click here
.
How is the work culture at Teleperformance for Telecallers?
Work culture at Teleperformance for telecallers is rated 4.0 out of 5 by 186 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance. To read reviews specifically about work culture at Teleperformance for telecallers,
click here
.
How is the job security at Teleperformance for Telecallers?
Based on 186 reviews on AmbitionBox, Teleperformance's telecallers rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for telecallers,
click here
.
Is work from home available to Telecallers at Teleperformance?
According to AmbitionBox, 29% of Teleperformance's telecallers work from home permanently, 58% work from the office, and 13% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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Teleperformance Telecaller Reviews by Locations
- Teleperformance Telecaller Mumbai Reviews
- Teleperformance Telecaller Thane Reviews
- Teleperformance Telecaller Chennai Reviews
- Teleperformance Telecaller Agra Reviews
- Teleperformance Telecaller Gurgaon / Gurugram Reviews
- Teleperformance Telecaller Indore Reviews
- Teleperformance Telecaller Kolkata Reviews
- Teleperformance Telecaller Mohali Reviews
- Teleperformance Telecaller Jaipur Reviews
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16%
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Office cab/shuttle
1 total
response
Professional degree assistance
1 total
response
Job/Soft skill training
1 total
response
Cafeteria
1 total
response
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