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Teleperformance
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Filter reviews by Teleperformance Quality Assurance Analyst Reviews
Overall Rating
based on 7
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
65% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
8 reviews
Rated by Men
17 reviews
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What people are saying about Teleperformance
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Quality Assurance Analysts
Is Teleperformance a good place to work for Quality Assurance Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 7 employee reviews, it's clear that most quality assurance analysts have an average experience working at Teleperformance.
Company culture holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.9.
Read reviews about
salary
on AmbitionBox.
Does Teleperformance pay their Quality Assurance Analysts well?
According to AmbitionBox reviews, Teleperformance quality assurance analysts rate their salary and benefits at 2.9 out of 5, based on 7 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's quality assurance analysts salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for quality assurance analysts,
click here
.
How is the work culture at Teleperformance for Quality Assurance Analysts?
Work culture at Teleperformance for quality assurance analysts is rated 3.2 out of 5 by 7 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance for Quality Assurance Analysts?
Based on 7 reviews on AmbitionBox, Teleperformance's quality assurance analysts rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance.
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33%
less
than the average Quality Assurance Analyst Salary in India
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Health insurance
2 total
responses
Job/Soft skill training
3 total
responses
Cafeteria
3 total
responses
Retirement benefits
0 total
responses
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