Teleperformance Hyderabad / Secunderabad Reviews

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

To create a positive company process and learn from chat process reviews, consider these key strategies: 1. Establish Clear Objectives: Define what you want to achieve with your chat processes, such as improving customer satisfaction or reducing response times. 2. Gather Feedback: Regularly collect feedback from both customers and team members to identify pain points and areas for improvement. 3. Analyze Data: Use chat logs and metrics to assess performance, track trends, and identify successful strategies. 4. Implement Training: Provide ongoing training for chat representatives to enhance their skills, focusing on communication, problem-solving, and product knowledge. 5. Foster Collaboration: Encourage team collaboration to share insights and best practices from chat interactions. 6. Iterate and Adapt: Regularly review and refine processes based on feedback and data analysis to ensure continuous improvement. 7. Celebrate Successes: Recognize and reward achievements in the chat process to motivate your team and promote a positive work environment. By focusing on these elements, you can create an effective chat process that drives learning and improvement within your company....Read More

Dislikes

Here are some negative aspects related to job security, graveyard shifts, low salaries, and poor work-life balance: 1. Job Security: Frequent layoffs or downsizing can lead to constant anxiety about job stability. Lack of career advancement opportunities contributes to feelings of uncertainty. 2. Graveyard Shifts: Disruption of natural sleep patterns can lead to health issues and fatigue. Social isolation from friends and family who work traditional hours. 3. Low Salary: Financial stress makes it difficult to meet basic needs or save for the future. Low compensation can lead to dissatisfaction and decreased motivation. 4. Poor Work-Life Balance: Difficulty managing personal and professional responsibilities can lead to burnout. Limited time for self-care and leisure activities affects overall well-being. These factors can create a challenging work environment, impacting both employee morale and productivity. Addressing these issues is essential for fostering a healthier workplace....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security and work culture.

Dislikes

Salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like

Dislikes

There is no JOB SECURITY

Likes

Nothing to like

Dislikes

No job security, they can remove employees any time

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Not like too much

Dislikes

There is no job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Low salary, management, job security etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Ngt

Dislikes

There is no job security.

Likes

nothing

Dislikes

too much politics by leadership no job security