Teleperformance is rated
3.8 out of 5 stars on
AmbitionBox, based on 41 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.8 out of 5 stars on
AmbitionBox, based on 41 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Service Advisor Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
41 reviews found
Sort by:
Popular
Customer Service Advisor in
Mumbai Suburban
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jun 2022
Likes
Work culture is good
Dislikes
No dislike I just wanted to get experience in international call centre as I want sat off and any one day alternatively
Work Details
Balanced
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Medical
Customer Service Advisor in
Bangalore / Bengaluru
Banking voice and non voice process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
It's an fantastic place u can work because u have lot of people communicate with you everyday speaking about ur personal preference regarding job and friendly team leaders,everyone enjoy there and u can be part of TP and experience work as well as enjoy with ur leisure time
Dislikes
Only the cafeteria is bit messy with least no of chairs.
No job security at all. They fired 150 people without any reason by giving the unprofessional excuse that they shorten the seats of the particular process. Worst experience I ever had.
Dislikes
0% Job security
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Customer Service Advisor in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Job security
Dislikes
Bad behaviour of the TL
Work Details
NA
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Gurgaon / Gurugram
SBI department customer service advisor Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2022
Likes
It's best to do job in this company.this company give the opportunity to the employee to increase his level
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Advisor in
Plot 408
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2022
Likes
Salary package
Dislikes
Management and security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Maharashtra, thane
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Aug 2022
Likes
The work environment is amazing.The company also provide great opportunity for their employees. People really feel proud to work here.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
I liked it because I was able to help people and make them happy. There were chances of growth. If you perform well, you can do floor support, subject matter expert, QA, etc. The growth will be slow but you can step up the ladder.
Dislikes
Poor salary, poor benefits, strict breaks. Communication between different departments is lacking. Even if you work for a long time, they don't prioritize you to change your schedule to get at least one weekend off.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Advisor in
Gurgaon / Gurugram
Moderator Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2022
Likes
Environment
Office
Dislikes
Politics
Less feedback
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Incentives are good
Dislikes
No job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Advisor in
Whitefield
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2022
Likes
Yes Best
Dislikes
Nothing to tell
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Gurgaon / Gurugram
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2022
Likes
Good working experience
Dislikes
No dislike about teleperformance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Malad
Costumer service associate Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Jul 2022
Likes
All over thing
Dislikes
Not in mind yet
Work Details
Work policy:
In covid time hole 2 months WFH
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Mohali
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 May 2022
Likes
Environment and team are good
Dislikes
No growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Pune
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2021
Likes
Nothing
Dislikes
This is worst place I have ever seen or worked with, illiterate people.
Work Details
Worst and they give no benefits
Work days: Rotational Shift
Work related travel: This job involves
Travel Within City.
Customer Service Advisor (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jun 2023
Likes
The way they treat the employees
Dislikes
I was not getting shift timing as per my preferences
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Cape Town
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Aug 2017
Likes
WE HAD FREE TRANSPORT , EARNING GOOD SALARY AND ALSO FREE GIFT,FREE MASSAGE
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance's Customer Service Advisors
Is Teleperformance a good place to work for Customer Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 41 employee reviews, it's clear that most customer service advisors have an average experience working at Teleperformance. Company culture holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Advisors well?
According to AmbitionBox reviews, Teleperformance customer service advisors rate their salary and benefits at 3.2 out of 5, based on 41 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service advisors salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service advisors, click here.
How is the work culture at Teleperformance for Customer Service Advisors?
Work culture at Teleperformance for customer service advisors is rated 3.2 out of 5 by 41 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service advisors, click here.
How is the job security at Teleperformance for Customer Service Advisors?
Based on 41 reviews on AmbitionBox, Teleperformance's customer service advisors rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service advisors, click here.
Tell us how to improve this page.
Teleperformance Customer Service Advisor Reviews by Locations