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Teleperformance
3.9
based on 29.9k Reviews
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Teleperformance Customer Service Advisor Benefits
Updated on 28 Jun, 2022
Employee reported benefits
4 benefits available at Teleperformance
Professional Support
Office Perks
Health & Insurance
Time Off
Financial Benefits
Professional Support & Learning
4 total responses
Job/Soft skill training
3 total responses
Professional degree assistance
1 total response
Office Perks
1 total responses
Cafeteria
1 total response
Health & Insurance
1 total responses
Health insurance
1 total response
Time Off
no data available
Financial Benefits
no data available
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Service Advisor Reviews and Ratings
based on 45 reviews
3.9/5
Rating in categories
3.1
Skill development
3.3
Work-life balance
3.1
Salary
3.2
Job security
3.4
Company culture
2.9
Promotions
3.1
Work satisfaction
Explore 45 Reviews and Ratings
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