Teleperformance Administration & Facilities Department Reviews

Likes

Good atmosphere, the managerial personnel are awesome.

Dislikes

The middle level management team especially some team leads need empathetic attitude on their behaviour, they scold to the agents without knowing the full context of any particular issue. This one thing needs correction at their end .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Hr team team is supportive

Dislikes

Team leader don't respect the Customer service Executive,high level partiality in process like SBI life insurance process and RBL Process.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Basically the Team Lead and team members are helpful, whenever you have any doubt just pinged anyone and you will receive the appropriate and required answer.

Dislikes

For appraisal the policy is way too different, if any employee join after June month like(1-7-2024) the that employee will get the appraisal directly next year (1-1-2026), if in between that a employee get promoted to next level after September month the again the same process his or her appraisal stuck and employee need to work in the same loop. As per the grade the have notice period, If anyone have the 2 month notice period then that employee need to serve the whole notice period and no buy out option available because HOD is not approving, You also cannot minus your notice period with remaining leaves, Also for 1-2 days leave inform them 1 month prior and still that not getting approved and if a WFH employee is not feeling well then still user need to work, No work life balance. More than 45 leaves will not be in cashed and more than 45 leaves will not carry forwarded. Also if the user is having the leave and needed the leaves they are not approving. They can terminate you any time without any reason, one of my colleague got terminated without any reason, she is a top performer and the thing is Manager asked to do 4hr overtime and she said she is unable to do that and for that she got terminated, Basically doing over time is totally depends on employee and still she got terminated, we have a lots of similar cases....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

As my role was of the customer service Representative and I dealt with international clients, so it boosted my communication skills a lot and also taught me how to work in groups and handle difference tasks.

Dislikes

nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Environment here is very good and friendly managers in the process.

Dislikes

Nothing

Likes

It's big and reputed company and bpo i want rejoin in this company

Dislikes

Na

Likes

My experience was very excellent with the organisation thank you TP

Dislikes

No

Likes

The company's dedication to community service is truly motivating .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I would recommend TP to everyone who has a passion for bettering oneself .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.