Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

386 Teleperformance Jobs

Quality Analyst II International

1-2 years

₹ 4.5 - 5L/yr

Mumbai Suburban, Goregaon

5 vacancies

Quality Analyst II International

Teleperformance

posted 3d ago

Job Role Insights

Flexible timing

Job Description

Urgently hiring for Quality Analyst

Roles and Responsibilities

  • Conduct quality audits, call audits, and root cause analysis to identify areas for improvement.
  • Perform call calibration exercises to ensure consistency among team members' performance.
  • Utilize QC tools such as 7QC, Six Sigma methodologies, and quality tools to drive process improvements.
  • Provide feedback to team members on their performance and suggest training or coaching where necessary.
  • Collaborate with the team to resolve issues related to product knowledge, sales techniques, and customer service.
  • 5 days working 2 rotational off
  • Shift 24*7
  • Hr Neelam- 9594690866
  • Preferred immediate joiner.


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance roles with real interview advice

Top Teleperformance Quality Analyst II Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

Quality Analyst II salary at Teleperformance

reported by 1 employee with 4 years exp.
₹1.8 L/yr - ₹2.3 L/yr
73% less than the average Quality Analyst II Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare

Infosys

3.6
Compare

TCS

3.7
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

Similar Jobs for you

Quality Analyst at Teleperformance (TP)

Mumbai, Goregaon + 1

1-6 Yrs

₹ 1.75-5.5 LPA

Quality Analyst at Ocube Services

Noida, Gautam Buddha Nagar + 1

2-4 Yrs

₹ 4-5.5 LPA

Call Quality Analyst at Paradigmit Technology Services

Hyderabad / Secunderabad

2-5 Yrs

₹ 3.5-5 LPA

Quality Analyst at Reboot Xp

Noida

1-4 Yrs

₹ 2.25-4 LPA

Call Quality Analyst at Paradigmit Technology Services

Hyderabad / Secunderabad

2-5 Yrs

₹ 3.25-5 LPA

Quality Analyst at Eureka Outsourcing Solutions

Noida, Bangalore / Bengaluru

1-3 Yrs

₹ 1-4 LPA

Bpo Quality Analyst at Mervice Infotech

Kolkata

1-4 Yrs

₹ 3-4.5 LPA

Quality Analyst at Teleperformance (TP)

Goregaon, Mumbai

1-2 Yrs

₹ 4.5-5 LPA

Quality Analyst at Teleperformance (TP)

Thane, Goregaon

1-2 Yrs

₹ 3.5-4.5 LPA

Quality Analyst at Spocto Solutions

Chennai

1-3 Yrs

₹ 2-4.75 LPA

Quality Analyst II International

1-2 Yrs

₹ 4.5 - 5L/yr

Mumbai Suburban, Goregaon

3d ago·via naukri.com

Customer service executive |International Voice

1-5 Yrs

₹ 1 - 3.5L/yr

Noida

15hr ago·via naukri.com

HR Generalist || HRBP

1-6 Yrs

Mohali

18hr ago·via naukri.com

Sme Associate

1-6 Yrs

Gurgaon / Gurugram

19hr ago·via naukri.com

CCE - International Chat and Voice Process - Mohali

0-3 Yrs

₹ 1.25 - 3.25L/yr

Mohali, Chandigarh, Panchkula

19hr ago·via naukri.com

Chat Support Executive - GGN

0-1 Yrs

₹ 2.75 - 3.25L/yr

Gurgaon / Gurugram

19hr ago·via naukri.com

Chat Process Executive

0-1 Yrs

₹ 2.5 - 2.75L/yr

Mohali

20hr ago·via naukri.com

Customer Care Executive For L2

1-5 Yrs

₹ 2.75 - 3.25L/yr

Indore

20hr ago·via naukri.com

Customer Support Cum Upselling

1-3 Yrs

₹ 2.75 - 4L/yr

Gurgaon / Gurugram

22hr ago·via naukri.com

Process Trainer

4-9 Yrs

₹ 4.5 - 6.5L/yr

Indore

22hr ago·via naukri.com

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

JOBS

Rhysley Private Limited

No Jobs

DESIGNATION

REVIEWS

iEnergizer

No Reviews

SALARIES

Amazon

SALARIES

Infosys

JOBS

Berger Paints

No Jobs

JOBS

Bharti Airtel

No Jobs

JOBS

Saankhya Labs

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent