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342 Teleperformance Jobs

Quality Analyst II International

1-2 years

₹ 4.5 - 5L/yr

Mumbai Suburban, Goregaon

5 vacancies

Quality Analyst II International

Teleperformance

posted 6d ago

Job Role Insights

Flexible timing

Job Description

Urgently hiring for Quality Analyst

Roles and Responsibilities

  • Conduct quality audits, call audits, and root cause analysis to identify areas for improvement.
  • Perform call calibration exercises to ensure consistency among team members' performance.
  • Utilize QC tools such as 7QC, Six Sigma methodologies, and quality tools to drive process improvements.
  • Provide feedback to team members on their performance and suggest training or coaching where necessary.
  • Collaborate with the team to resolve issues related to product knowledge, sales techniques, and customer service.
  • 5 days working 2 rotational off
  • Shift 24*7
  • Hr Neelam- 9594690866
  • Preferred immediate joiner.


Employment Type: Full Time, Permanent

Read full job description

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What people at Teleperformance are saying

Quality Analyst II salary at Teleperformance

reported by 1 employee with 4 years exp.
₹1.8 L/yr - ₹2.3 L/yr
73% less than the average Quality Analyst II Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.7k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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