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Mervice Infotech

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2.9

based on 78 Reviews

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5 Mervice Infotech Jobs

Bpo Quality Analyst

Mervice Infotech

 · 

2.9

 based on 78 Reviews

1-4 years

₹ 3 - 4.5L/yr

Kolkata

4 vacancies

Bpo Quality Analyst

Mervice Infotech

posted 26d ago

Job Role Insights

Fixed timing

Key skills for the job

Feedback Call Audit CSAT Quality Audit Call Quality

Job Description

Monitor and evaluate the quality of calls, emails, and chat to ensure adherence to client requirements. Prepare and maintain detailed reports of quality assessments, including trends and metrics.°°

Employment Type: Full Time, Permanent

Read full job description

Prepare for Bpo Quality Analyst roles with real interview advice

What people at Mervice Infotech are saying

What Mervice Infotech employees are saying about work life

based on 78 employees
57%
60%
89%
71%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Mervice Infotech Benefits

Cafeteria
Work From Home
Job Training
Free Transport
Child care
Gymnasium +6 more
View more benefits

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