Teleperformance Customer Success, Service & Operations Department Reviews

Likes

Supportive Team Environment: I found the team culture to be collaborative, and my colleagues were always willing to help me. Learning Opportunities: The training programs and on the job experiences helped ne develop valuable skills. Employee Engagement Initiatives: Activities like (events, rewards, wellness programs) contributed positively to morale and motivation. I want to extend my heartfelt appreciation to Ms. Darshana Sardesai Shah (Vice President of Human Resources), and Mr. Rakesh Kadam (BHR). After my employment, When i felt unheard and unsupported, both of them stepped in with exceptional kindness and professionalism. Your willingness to listen and provide meaningful assistance made all the difference, turning a challenging experience into one of gratitude and respect. Your dedication to supporting former employees is truly inspiring, and I'm deeply thankful for the positive impact you've had on my journey....Read More

Dislikes

During my time at Teleperformance Global Services Private Limited, I worked under Team Leader Sagar Patil and Client Operations Manager Zargham Ali Meer, Unfortunately, my experience was marred by their management style, which included yelling at employees in front of the entire floor. This behavior not only create a hostile work environment but also significantly damaged the relationship between employees and the company. Many of my colleagues echoed similar sentiments, often reminiscing about how much better the previous managers were in comparison. The constant pressure and lack of respect made it difficult to focus on work and contributed to a high level of stress among the team....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The training part was good

Dislikes

They are very unprofessional. They are very lazy. They don’t have any resolution of our problem. The seniors are not supportive. The work environment is very toxic. I work one month there, they are not giving my salary worst company, I ever Work. I will not suggest anyone to work there.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Gaming Zone is the best part of this office

Dislikes

Let’s start from transport: Everyone including the driver and my fellow passengers, all are frustrated. The drivers are not ready to drop anyone at home or pick anyone from home. They want people to just come to them or get down wherever they want. Passengers are not happy that even though they work 9 hour shift they’re treated likecows. Food: the food was free, but now it cost’s money(money which they said you’ll get but you never see it in you salary. Wake up 2 hours early for cab....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

What can one like about joining a company which environment is full of politics and judging people over there religion can be. How can i like this company Oh man come on give me a break. this company and their work culture they are judging people on their religion and they first grant you a leave they then lie in front of senion training manager because they want their collar to be white not taking the reaponsiblity of the candidate leave completely lieing and worst experience ever had.. Worst environment will never suggest any one to work here. Would highly suggest to join wipro and accenture in airoli ... These Ashar ITpark companies are just too bad ...me and shoaib were removed and were their target just because we were muslims. So be carefull when going in TP....Read More

Dislikes

Same as above there is nothing to like Wanna copy paste same as above

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Nothing since we do not have job security. Any time they can ask us to leave the organisation

Dislikes

Nothing. There is non security. Any time they can to leave. No salary and designation increment. Only work personal relationship.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The work process is easy. After some time u become bored of this same work everyday and also there is no incentive based on your good work.

Dislikes

No incentive plan. You can't take Paid Leaves according to your needs. Working hard don't pays off. They give you any one day weekoff rather than your choices. You have to come office rather than you are sick or unable to move.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything no support management is not at all supportive I was hired for work from home and then I was asked to come to office and I needed one support from the company but they denied and now they are threatening me abscond me and director of the process is very much rude and egocentric person.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing the worst company ever to work . Highly recommend not to work there

Dislikes

Everything . The most toxic place to work ,especially the management. Manager jiten pandit he only flirts with the girls and have zero knowledge about the process .they used to take week off preferences but the WFM team didn’t give off on that particular date,it not only happened once ,it happens each and every time .The worst management / process ever to work for.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is a very diverse organisation. With great opportunities for growth and good salary, especially if you are a fresher. Not all organisations provide so many opportunities for freshers with good salary but TP does it.

Dislikes

What I didn't like about it was their 5.5 working days policy. As employees who are willing to work in rotational shifts and night shifts. Having 2 week offs a week should be bare minimum aside from that they also require you to work for 9.5 hours a day instead of 9 hours. Aside from this, the part where female employees are not allowed to enter the premises after 8:30 pm is not at all okay. They are also not allowed to leave the premises after 8:30 pm till 6am. Which is extremely discriminatory....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.