Tech Mahindra Senior Technical Support Engineer Reviews
based on 36 reviews
Updated 28 Nov, 2024
Overall Rating
2.7/5
How AmbitionBox ratings work?
Category Ratings
3.0
Job Security
2.6
Skill development
2.6
Work-Life balance
2.5
Work Satisfaction
2.5
Salary & Benefits
2.4
Company culture
2.3
Promotions/Appraisal
Tech Mahindra is rated
2.7 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
2.7 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Senior Technical Support Engineer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
36 reviews found
Sort by:
Popular
Senior Technical Support Engineer in
Chennai
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Mar 2019
Likes
I have been working in tech m's BPO , it is one of the worst place some one can work. Where there will be a very less matured people around , the management is more partucular peeping their nose into employees personal life than the professional life.
The management lacks professionalism . And not at all good for a girl to work there. In total working at tech m is an worst experience...
The mangement will make to you to work for 12hrs and will fail to pay for you OT period.
The management will never permit you to take leave even at an critical situation or life thretening situation. You will be theretened to be fired out of job....Read More
Dislikes
Especially the managent who cared about peeping into employees personal life. The managenent lacks professionalism.
Work Details
Very hectic life , the management will make you to work for 12hrs and wont pay you for the OT periods you work.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Oct 2024
Likes
N-a
Dislikes
My time at it was riddled with frustrations. The management style was consistently top-down, with little room for employee input or suggestions. Decisions were made in silos, often without considering the impact on teams or individual contributors. This lack of transparency and communication created a climate of mistrust and uncertainty.
The company culture was equally disheartening. There was a palpable lack of work-life balance, with unrealistic expectations and a pervasive sense of being constantly "on call." The emphasis seemed to be on quantity over quality, leading to a decline in both productivity and morale. Additionally, there was a noticeable lack of diversity and inclusion initiatives, creating a homogenous and unwelcoming environment.
Overall, my experience was a negative one. The toxic management style and unsupportive culture left me feeling undervalued and drained. I would not recommend this company to anyone seeking a fulfilling and rewarding work environment....Read More
Project will not allow you to do your personal thing it is over all worst management I came across really bad management don't have job security my 2-3 colleague terminated because of they against of there rules and so called project.
Dislikes
Management, weekly shift change , rotational shifts, working hours,bad projects client don't care about associate and tech Mahindra management too they only care about process in any circumstances,No leaves approval,only 100/- night shift Allowance provided by company for whole night work.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Nov 2024
Likes
All good now
Dislikes
Nothing as of now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing
Dislikes
Multiple things toxic environment, treat humas as machines
Read Tech Mahindra Senior Technical Support Engineer Reviews based on locations
2.7
Hyderabad / Secunderabad
(14)
2.6
Noida
(10)
4.2
Chennai
(6)
1.7
Pune
(4)
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Oct 2024
Likes
Excellent management
On time salary
Work life balance is super
Incentives are credited on time
Appreciation for work
Dislikes
Nothing
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2024
Likes
Not good especially lowes project
Dislikes
Not good work pressure
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Senior Technical Support Engineer in
Chennai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
No politics overthere any one can grow, the only thing they need is your skills
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Sep 2024
Likes
no likes
Dislikes
no hike
no bonus
and worst is not getting PLI which is also incl in ctc
need to pay transport charges from our salary
Politics, Micro Management and what not...
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Campus
Dislikes
Management is poor and don’t know how to handle employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Great company with Skill Less Management.
Dislikes
The manager don't know about the process and they just want work out of you. Yes all managers are not like these there are some of them promoting their TM and pushing them to their extend for their growth, Where some of them don't have courage to speak up in favor of their team member even if they are correct. My manager don't care about their emp work life balance he just want work. He will call you in your week off and will mark you half day for 5 min log in error. Some manager will mark half day for you due to system issue and wont help until HR intervein (HR are managers You know) don't believe them.
Got appreciated by L3 Manager and L2 manager he want me to be in his team but my current manager wont leave me due to politics and internal issues. After 64 C-SAT and 4 Client appreciation he ask me if i rally want to work....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Noida
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 29 May 2023
Likes
1. Process training is the best thing about TechM and rest nothing positive about.
Dislikes
1. No work life balance.
2. No proper management team.
3. No active HRs, if you want to leave organisation then you will never get proper FnF, you need to mail and tak followups just for a single thing.
4. No rewards and recognition if your performance is good.
5. Anytime they change process rules.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Jul 2023
Likes
Only food is good here rest nothing is good.
Dislikes
Process Knowledge
Team Support
Appraisal
Work environment
Skill enhancement
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2023
Likes
Waste to work for Telstra or belong process
Dislikes
Waste of time
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Noida
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2023
Likes
Good infrastructure
Dislikes
Relatively low salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Feb 2023
Likes
Salary on time, job security
Dislikes
HR change every month, everything you have to deal with Team Leader only. Not ready to provide Manager and HR contact.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2023
Likes
Super
Dislikes
Nothing nagative about my company
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Chat Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2022
Likes
Work life balance and friendly environment.
Dislikes
No increment,no allowance , High deduction, No coffee,tea for night shift , worst cab facility, worst management , Un skilled Leaders. no internet allowance for WFH employees. And more....
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Chennai
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Oct 2022
Likes
Scope for learning
Internal movement
Dislikes
Work life balance
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Noida
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Jun 2023
Likes
No comment
Dislikes
Growth Opportuniti and the Annual Increament Process..
People also ask about Tech Mahindra's Senior Technical Support Engineers
How is Tech Mahindra to work for?
Tech Mahindra is rated 2.7 out of 5, based on 36 reviews by employees on AmbitionBox.
Tech Mahindra is known for Job Security which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 2.5 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 2.4 at Tech Mahindra by 36 employees. While job security is rated 3.0 and work-life balance is rated 2.6 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
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