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Tech Mahindra Customer Service Representative Reviews

Updated 1 Feb, 2025

Overall Rating

2.9/5

based on 63 reviews

Rating distribution

5

23 (36.5%)

4

8 (12.7%)

3

7 (11.1%)

2

8 (12.7%)

1

17 (27.0%)

Category Ratings

3.1

Job security

3.0

Work-life balance

2.9

Skill development

2.7

Salary

2.6

Company culture

2.6

Promotions

2.6

Work satisfaction

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

66% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

13 reviews

3.0

Rated by Men

43 reviews

Tech Mahindra is rated 2.9 out of 5 stars on AmbitionBox, based on 63 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

Tech Mahindra is rated 2.9 out of 5 stars on AmbitionBox, based on 63 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Tech Mahindra Customer Service Representative Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

63 reviews found

Sort by: Popular

Customer Service Representative (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 09 Apr 2023

Likes

Staff is too supportive and the salary gets credited on time that's the only thing to be liked

Job security - Good
Company culture - Good

Dislikes

If there was negative rating for the work life balance I would have surely given the negative rating because work life balance is 0 because they ask 8 hours of pure login and and don't even give the time to breathe in that 8 hours and have 1 hour of break but that break also goes in completing the login hours. The calls keep coming one after another without any delay and have to send the mail and sms too without having any extra time....Read More

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in New Delhi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2025

Likes

Where i was placed it was the best process

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

like they can improve the salary cap

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Tech Mahindra

View All

a senior associate

Need Suggestions on Job Offers

Hi Everyone, I am currently working at Accenture as a Consultant with a fixed CTC of 10.70 LPA. I have received offers for a senior position from bo... read more

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Service Representative in Bhubaneswar

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2025

Dislikes

Salary - Poor
Promotions - Bad

Overall Rating

Average

Customer Service Representative in Kochi

Full Time

·

Management Consulting Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Nov 2024

Likes

Nothing

Dislikes

On of my worst experience from higher team

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Representative in Noida

Full Time

·

Finance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Oct 2024

Likes

No

Job security - Good

Dislikes

Worst company incase of voice process

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Read Tech Mahindra Customer Service Representative Reviews based on locations

3.5

Noida

(10)

3.4

Mumbai

(8)

3.1

Ahmedabad

(8)

1.6

Kolkata

(7)

1.5

Pune

(4)

Customer Service Representative in Kharagpur (working remotely)

Full Time

·

Voice \/ Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2024

Likes

Nothing

Dislikes

Everything no ethics,no employee respect,no professionalism

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Representative in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2024

Likes

Everything. Job security

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing. All were great

Work Details

Work policy: 2 months in office and 2 months WFH

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Service Representative in Bhubaneswar

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jul 2024

Likes

Good colleges only that's it

Dislikes

Almost everything top to bottom all corrupt

Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

Customer Service Representative in Noida

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2023

Likes

Job Security Job Satisfaction

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Average Salary Unethical behavior of HRs Lack of growth There is more licker rather than performer

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Oct 2023

Likes

I don't feel to work here . I was working for Flipkart health plus in tech Mahindra during training you will get half amount of your salary poor salary

Dislikes

I don't feel should work here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Noida

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Dec 2023

Likes

On time salary only

Dislikes

Not appraisal

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Representative in Pune

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Nov 2023

Likes

A perfect example of harrasment and corporate politics

Job security - Excellent

Dislikes

Worst Manager I had I was not paid well No increment

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This job involves Travel Within Country.

Customer Service Representative (working remotely)

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 08 May 2024

Likes

Nothing is liked

Job security - Good

Dislikes

Salary no incentives no food no extra source to generate income only salary

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Feb 2020

Dislikes

Job security,career,politics,work environment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Bad experience and

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Chandigarh

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jun 2023

Likes

Great Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Do not think should dislike anything about Tech Mahindra

Work Details

Work related travel: This is a desk job.

Customer Service Representative in Noida

Full Time

·

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2019

Likes

Company was good but carrier growth is very slow as slow as snail walks

Skill development - Excellent
Work-life balance - Excellent

Dislikes

All everything was good but growth is very slow

Work Details

Quite good not so well

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Representative in Mumbai

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Dec 2024

Likes

nothing was good about that place

Dislikes

everything was bad about that place

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Representative in New Delhi (working remotely)

Full Time

·

Voice \/ Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2024

Likes

Everything about techmahindra

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything is good

Customer Service Representative (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Feb 2023

Likes

Apart the salary, the incentive is a big plus and support for any ideal hard working representative, it is on priority and not managed outside of thd office as it requires peace of mind to worklife balance. The support of the head staff and few other responsible is not at a level where you can explain as a decision is made. I rate or will score techmahindra the best with UK retentions process likely most ideal working project that needs more dedicated staff as there are many needful and fruitful candidates who possess the skill but not really aware of this process....Read More

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

A complete negative leadership in head staff for team as per my experience. And the consultant offered called me a phsyco, I will not continue on this feedback. Thank you for support and experience with UK customer service entrepreneur. I hope my work was a delight as always want to give back what was expected and driven by Techmahindra's business ideologies. Yes, we rise.

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative (working remotely)

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Oct 2022

Likes

Unfortunately i dont like anything about this organization.

Dislikes

Let me tell you something very serious. We have been hired in September 2022 for amazon voice us process, and they didn’t give us proper training there was some Modules in the which we completed with their help they shared answers with us already and despite having horrible training they sat us on the floor and asked us to start taking calls and there was 100% guarantee of negative outcome in terms of score and same happened. Can you imagine our team leaders and SME’s were helping us through whatsapp 🫣 and we used to text them first asking for support and they were responding so late. Guys there is no job security in this nonsense organization they fired nearly 30 representatives after just 2 Months. They are playing with careers and time also. They dont want humans they want roberts who cannot make mistakes and can get 100% score. They company culture is suffocated they put pressure on us to get their work done. I would highly suggest people not to work in this cheap organization you will regret. I repeat please dont work in this organization they are useless and have worst management, work culture and no job security at all. Please look for international brands only dont work under third party organization they will ruin your time and career…...Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This is a desk job.

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Customer Service Representative Jobs at Tech Mahindra

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More about working at Tech Mahindra

HQ - Pune, Maharashtra, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Engineering & Construction

People also ask about Tech Mahindra's Customer Service Representatives

How is Tech Mahindra to work for?

Tech Mahindra is rated 2.9 out of 5, based on 63 reviews by employees on AmbitionBox. Tech Mahindra is known for Job security which is rated at the top and given a rating of 3.1. However, Company culture is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Tech Mahindra?

According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 2.7 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox

How is the work culture at Tech Mahindra?

Work culture is rated 2.6 at Tech Mahindra by 63 employees. While job security is rated 3.1 and work-life balance is rated 3.0 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.

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Tech Mahindra Customer Service Representative Reviews by Locations

Tech Mahindra Customer Service Representative Noida Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 63 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 67% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 66% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

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Tech Mahindra Customer Service Representative Reviews

Tech Mahindra Office Photos

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Tech Mahindra Customer Service Representative Salary

based on 220 salaries

Unlock

₹1 L/yr - ₹5.5 L/yr

At par with the average Customer Service Representative Salary in India

View more details

Employee Benefits for Tech Mahindra Customer Service Representative

Office cab/shuttle

2 total responses

Child care facility

1 total response

Health insurance

1 total response

Cafeteria

3 total responses

+1 more benefit

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