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3.6

based on 33.1k Reviews

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Tech Mahindra Customer Support Associate Reviews

based on 46 reviews
Updated 6 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Job Security

3.3

Work-Life balance

3.1

Work Satisfaction

3.1

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Associate Reviews

46 reviews found for "appraisal"

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What people are saying about Tech Mahindra

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a senior test engineer
3d (edited)
Projects in TechM RMZ
Is there British Telecom project in Tech Mahindra RMZ ecoworld ?
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Top Tech Mahindra Customer Support Associate Interview Questions

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asked in Customer Support Associate interview
Q1. How can you tackle your customer in real time scenario?
View answers (31)
asked in Customer Support Associate interview
Q2. How would you handle an irated CX and what is the meani ... read more
View answers (7)

Get interview-ready with top interview questions

View all 30 questions
asked in Customer Support Associate interview
Q3. How would you handle an angry customer?
View answers (6)
asked in Customer Support Associate interview
Q4. Tell me something about cricket in English as well as H ... read more
View answers (6)
asked in Customer Support Associate interview
Q5. Child labour in India
View answers (7)

Customer Support Associate Jobs at Tech Mahindra

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More about working at Tech Mahindra

People also ask about Tech Mahindra's Customer Support Associates

Is Tech Mahindra a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 46 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra customer support associates rate their salary and benefits at 3.1 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer support associates, click here.
How is the work culture at Tech Mahindra for Customer Support Associates?
Work culture at Tech Mahindra for customer support associates is rated 3.3 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer support associates, click here.
How is the job security at Tech Mahindra for Customer Support Associates?
Based on 46 reviews on AmbitionBox, Tech Mahindra's customer support associates rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra?
According to AmbitionBox, 23% of Tech Mahindra's customer support associates work from home permanently, 68% work from the office, and 9% follow a hybrid model, based on 76 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Tech Mahindra for customer support associates, click here.
How do I get a job at Tech Mahindra as a Customer Support Associate?
To get a job at Tech Mahindra as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Tech Mahindra Customer Support Associate Reviews by Locations

Tech Mahindra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 46 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 65% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 56% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Work Policy for Tech Mahindra Customer Support Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 76 reviews in last 6 months

Work from office

Work from office

68%
Permanent work from home

Permanent work from home

23%
Hybrid

Hybrid

9%

2 days/week from office

6%

Other hybrid work policies

3%

Gender Based Ratings for Tech Mahindra Customer Support Associate

based on 789 reviews
3.6
Rated by 300 Women

Rated 3.6 for Company Culture and 3.6 for Skill Development

women
3.4
Rated by 489 Men

Rated 3.3 for Skill Development and 3.2 for Job Security

men

Working Days for Tech Mahindra Customer Support Associate

based on 822 reviews
Rotational Shift
65%
Monday to Saturday
17%
Monday to Friday
14%
Alternate Saturday off
2%
Other
2%

Work Timings for Tech Mahindra Customer Support Associate

based on 822 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
56%
7%
3%
34% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Associate

based on 822 reviews
Day shift
Night shift
78%
22%

Business Travel for Tech Mahindra Customer Support Associate

based on 822 reviews
No travel
72%
Within city
23%
Within country
4%
International travel
1%
Tech Mahindra Customer Support Associate Salary
based on 3.8k salaries
₹0.6 L/yr - ₹7 L/yr
5% less than the average Customer Support Associate Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Support Associate
cab
Office cab/shuttle
15 total responses
onsite
International/On-site exposure
4 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
14 total responses
+5 more benefits
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