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TCS

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3.7

based on 88.7k Reviews

Video summary

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TCS Senior Customer Service Executive Mumbai Reviews

Updated 21 Dec, 2023

Overall Rating

2.4/5

based on 4 reviews

Rating distribution

3 (75.0%)

0 (0%)

1 (25.0%)

0 (0%)

Category Ratings

4.1

Job security

2.4

Work-life balance

1.6

Company culture

1.6

Salary

1.6

Skill development

1.6

Promotions

1.6

Work satisfaction

What employees say about TCS?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

2 reviews

2.4

Rated by Men

3 reviews

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4 reviews found

Sort by: Popular

Senior Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

Nothing

Job security - Good

Dislikes

Even when u are eligible they don't give u release from the project to join other project . I want to work in IT department and my project manager is not giving me release

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Senior Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Everything ...👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Rehiring process - As I left the organisation due to some personal reasons and would like to join back TCS , but they don't rehire is quite upsetting ...

What people are saying about TCS

View All

Hello guys, I've the below offers, (Teamware and Wipro not yet released the offers yet). I'm confused which one to choose. Could you give me some suggestions? Thanks. TCS : 13 LPA Teamware Solution: (Client: BNP Paribas) : 15 LPA Wipro: 16.5 LPA Tech: Cybersecurity, Vulnerability management, Crowdstrike, Risk Assessment. YOE: 7 yrs Location: Chennai

Got a question about TCS?

Ask anonymously on communities.

Senior Customer Service Executive in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Apr 2018

Likes

Work Culture, staff attitude, Job security, Benifits, location, Transport, Food.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

The work was really exciting and Challenging. Lot of growth opportunities.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Mumbai

Credit card Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2019

Likes

It was pleasant working with TCS, excellent support from the team mates, seniors, TL, even if any doubts any managers on the floor should help us, if I get the opportunity to join TCS, I wont miss the chance, but now I would prefer day shift.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

It's nothing that I didn't like.

Work Details

Sum times it used to be pressure, but my teammates used to make me feel comfort.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 TCS reviews submitted by TCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TCS is the right company for you.