Sykes Business Services Of India Customer Service Associate Reviews

Likes

Everything is average

Dislikes

Nothing to dislike but there should be some increase on incentives. Like previously sitel were providing.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Recruited at hard times

Dislikes

Salary hikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is great

Dislikes

Transport staff

Work Details

Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work

Dislikes

No comments nice work space

Work Details

Work related travel: This is a desk job.

Likes

None

Dislikes

Too many strict rules, Always threaten for termination. Does not try to understand our urgency when coming to leave. No respect to the employees, always humiliate new employees if he/she doesn't work properly

Work Details

Pathetic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Literally it was hell to work with Sykes due to their policies and work experience is like Panthetic there will be lot of politics with TL’s and *Duppati Divya* she was my TL literally i felt very bad by working with her she was not at all lady she cant even understand the problems or situations we face everyday she will always have personal gurdges with Teamates in our team everybody faces trouble with her ....Read More

Dislikes

I like that Company but their policies are not at all good if you Sneeze also they will terminate and also if you cannot sit properly in the seat even though they will Terminate you and also for each and everything they will going to terminate you on any base so kindly be careful before you Join in it

Work Details

It was very bad

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No pros in this company.

Dislikes

HEY PEOPLE!!! PLEASE LISTEN CAREFULLY I am going to share my work experience with Sykes. Well I worked with Sykes for 1years and 5months. 1) SALARY AND OTHER PAY LIKE OVERTIME, INCENTIVES WILLNOT BE PAID ON TIME. 2) YOU WILL BE FORCED TO DO OVERTIME AND WILL NOT BE PAID PROPERLY 3) YOU WILL HAVE TO PLAN YOUR HOLIDAYS WHICH WE ARE ENTITLED TO TAKE SHOULD BE PLANNED A YEAR AHEAD. 4) NO WORK LIFE BALANCE. 5) "GROWTH" MANAGMENT PLAYS UNFAIR GAME HERE. 6) "OVERTIME " DO OR LEAVE(if u refuse to do overtime). 7) THERE IS NO ANNUAL HIKE IN THIS ORGANIZATION. 8) HR AND MANAGERS ARE NOT SUPPORTIVE AT ALL. 9) "WFH" HAS MORE COMPLICATIONS AND OVERTIME WILL NOT BE PAID AT ALL. 10) FINALLY HERE IN THIS ORGANIZATION U WILL BE FORCED TO DO THINGS LIKE OVERTIME AND TAKING HOLIDAYS. !!!!!!!!please forget your personal life of you want to join this organization!!!! TRUST ME I HAD THE WORST EXPERIENCE DURING WFH THAN WORKING FROM SITE I would say keep this company as a last option. 😉 THANK YOU FOLKS....Read More

Work Details

Disgusting

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Process is good. Trainers and training is good.

Dislikes

Think twice before joining this company. The management do not have any morals. They don't even think once about employees while making policies. They lie to you, do not compensate for over time, do not credit salary on time, do not give the incentives as promised. Even their facilities/house keeping team does not respect you as a employee. The cab service they provide is complete scrap. Even the cab drivers are unhappy about the pay and work. Their work from home policies are in such a way that they could come to your home at any time to check their property (Computer and accessories). Every time management tries to blame employee even that is their mistake. Managers and HRs feel as if they are providing us employment and salaries from their home. To have good rating on ambition box they had a contest and asked employees to rate 5 star in ambition box and get a chance to win a 2 wheeler. That's how cheap these people are. DO NOT BELIVE SYKES MANGEMENT....Read More

Work Details

Customer service

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture and Work-life balance.

Dislikes

Nothing much.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Average

Dislikes

Pressurize employee

Work Details

Hectic

Work days: Monday to Friday (Strict Timings)

Likes

I have been working at sykes for more than one and half year now. The most important thing I experienced here is no work pressure. Team mates and superiors are always available for even minor help. Work culture and staff around you quite friendly and knowledgeable when it comes to process. Management is highly transparent where you can reach out to them without any hesitation. Coming to the events, fun and benefits, sykes provides it's best to their employees. I would highly recommend sykes if one wants to grow their currier in BPO industry. You can just join as a fresher with basic knowledge and reach best heights of communication skills with just working over here....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I joined Sykes to SURVIVE.. just like any other individual affected by Covid. I was not expecting the corporate exposure or the ideal management and convenience of Work From Home a reputed company such as Sykes offered. Before joining sykes, I worked as a Video Editor and Photographer for a educational institution. I lost the job cause schools and colleges were closed. Luckily, my dear friend referred me to Sykes and I joined immediately. I was skeptical at first, will i adjust to the customer support as i come from a creative field or not? I now rest assured (we say rest assured to lot of our customers) that I am employed with one of the best companies world wide. Truly an enriching experience. If you really read this far, i just wanna send some good vibes to you and your family. My name is Shaik Mujeeb Ur Rahman.Customer Support Associate. Vive la france....Read More

Dislikes

Compliance of wearing masks and not recognizing mental health as illness

Work Details

Work is fun but it is atill work. Working hard or hardly working Am I right?

Work timings: Strict Timings

Work related travel: This is a desk job.