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Sutherland Global Services Senior Associate Manager Reviews

Updated 27 Feb, 2025

Overall Rating

3.8/5

based on 30 reviews

Rating distribution

5

12 (40.0%)

4

11 (36.7%)

3

2 (6.7%)

2

1 (3.3%)

1

4 (13.3%)

Category Ratings

4.0

Job security

3.9

Company culture

3.9

Skill development

3.8

Salary

3.8

Work-life balance

3.7

Work satisfaction

3.3

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

86% employees reported

Flexible timing

62% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

5 reviews

3.8

Rated by Men

25 reviews

Sutherland Global Services is rated 3.8 out of 5 stars on AmbitionBox, based on 30 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more

Sutherland Global Services is rated 3.8 out of 5 stars on AmbitionBox, based on 30 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Sutherland Global Services Senior Associate Manager Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

30 reviews found

Sort by: Popular

Senior Associate Manager in Chennai

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 May 2024

Likes

Job security provided if we do what is expected bare minimum. Skill Development options is a Major plus

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work/Life balance will go out for a toss if you wanted to get promoted.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate Manager in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Overall Rating

Good

Senior Associate Manager in Kochi

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

colleges is what I like

Dislikes

leadership team how the manage ppl. no value or integrity

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: all day at office , one day when we ask leave work from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate Manager in Kochi

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Jan 2025

Likes

Training opportunities

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Some of the programs are not picking the right people for the leadership positions.

Senior Associate Manager in Kochi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Dec 2024

Likes

Work life balance , Sutherland treats the employee very nicely. As we state customer is the king.. Sutherland treats employee as king..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Sutherland Global Services Senior Associate Manager Reviews based on locations

3.8

Chennai

(11)

4.7

Hyderabad / Secunderabad

(5)

4.0

Kochi

(5)

Senior Associate Manager in Hyderabad / Secunderabad

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Dec 2024

Likes

Overall excellent place to work and learn

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

None at this time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Associate Manager in Kochi

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2024

Likes

Dynamic working environment. Challenges you to bring the best out of ourselves

Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

Leaders do not act as Leaders.

Salary - Poor
Promotions - Poor

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Senior Associate Manager in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Jun 2024

Likes

Job security

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Growth Variety in work allocation

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Associate Manager in Hyderabad / Secunderabad

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2024

Likes

Good Company to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NO DISlikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate Manager in Chennai

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2024

Likes

Insurance benefits, Skill development

Skill development - Good

Dislikes

Office politics, No work-life balance, High expectations and high target, Very low annual appraisal.

Job security - Poor
Work satisfaction - Poor
Work-life balance - Poor

Senior Associate Manager in Chennai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Oct 2023

Likes

Learning opportunities

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good

Dislikes

Work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate Manager in Chennai (working remotely)

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2023

Likes

Company is good

Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My reporting authority He didnt help at any worst situation when I faced with ops team, no helping tendency

Job security - Bad
Promotions - Bad

Senior Associate Manager in Hyderabad / Secunderabad

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2023

Likes

Good, going fast growing and transparent company.

Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Over good to me.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate Manager in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 18 Dec 2023

Likes

Nothing

Dislikes

It's all about internal politics if u are not in line they would have u removed.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Senior Associate Manager (working remotely)

Full Time

·

IT Security Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2025

Likes

work and personal life balance. no micromanagement. Leaders are good and provide opportunities for growth. Salary is as per your capability

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

increment and promotions is not good here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate Manager in Hyderabad / Secunderabad

Full Time

·

Security Officer Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Oct 2022

Likes

Feels good when we talk about policy and protocols

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Improvement in Employees experience can be look forward the way industry promotes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Associate Manager (working remotely)

Full Time

·

Compensation & Benefits Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Feb 2025

Dislikes

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate Manager (working remotely)

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate Manager (working remotely)

Full Time

·

Data Science & Machine Learning Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 23 Jan 2025

Likes

Good Culture

Job security - Good
Work-life balance - Excellent

Dislikes

No promotions No leadership transparency

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad

Senior Associate Manager in Chennai

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2019

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

It's good and exciting.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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How is Sutherland Global Services to work for?

Sutherland Global Services is rated 3.8 out of 5, based on 30 reviews by employees on AmbitionBox. Sutherland Global Services is known for Job security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sutherland Global Services?

According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.8 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox

How is the work culture at Sutherland Global Services?

Work culture is rated 3.9 at Sutherland Global Services by 30 employees. While job security is rated 4.0 and work-life balance is rated 3.8 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 30 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 86% of employees reported the working days at Sutherland Global Services as Monday to Friday. 62% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services Senior Associate Manager Salary

based on 166 salaries

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₹6 L/yr - ₹19.5 L/yr

15% less than the average Senior Associate Manager Salary in India

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Employee Benefits for Sutherland Global Services Senior Associate Manager

Office cab/shuttle

3 total responses

Health insurance

3 total responses

Job/Soft skill training

3 total responses

Cafeteria

2 total responses

+1 more benefit

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