Sutherland Global Services Customer Service Representative Navi Mumbai Reviews

Likes

No pressure environment for agents, good support for information required to do the job. Some leaders are highly understanding, respects you doesn't talk wrong about you nor behind your back. Motivates you to do your job helps to solve problems.

Dislikes

Superior such as your team manager will just hear out your problem rather than solving, breaks are alloted you can't take breaks on your own, trainers will scare you don't do this or don't do that you will get expelled. When you tell your problem such as sick, not well etc the manager or thier boss will start ranting about their problem, even they are sick and still they are reporting, certain managers will ask you to wait even after log out but won't plot any meeting during your log in hours as it hampers their "Productivity". You'll get managers who will ask you to join meeting if you deny they will threaten you that they will hand you the warning letter. Some even discuss about political issues under coaching auxs...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Management is terrible

Dislikes

The Team leaders and Managers don't know how to manage the team

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment

Dislikes

I am working in airlines process but it is shutdown due to company not giving the proper solution and proper work to the client in return so that reason process is shutdown and I didn't like this thing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Infrastructure and nothing else

Dislikes

Biased ppl of they dislike you your tenure in the company will be living hell

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything

Dislikes

Nothing much

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Na

Likes

Traveling, they provide pick and drop to extreme long distance and job security

Dislikes

Appraisal

Work Details

Pretty ok, average they have many projects that are not streefull

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

TT and carrom board for stress relief